Keith was very accommodating as a sales person and Eddy as the sales manager went above and beyond to help with every need and want that we had. We traded a fantastic truck for an even better one!
Excellent experience in purchasing our first Ford truck.. Good customer service through whole process. Keith was very attentive to our needs and requirements - and hats off to Eddie for the extra touch to make it a good deal.
Henry and Keith did everything in their power to get me a deal done and they prevailed!! Great service! Great people to work with! Highly recommended.
Financing fell through after we had our truck home due to their error on the paperwork. They reported our income incorrectly. We drove the 2 hours back and felt like our time was wasted. They kept trying to push us into another vehicle that didn’t fit our needs. Drove back home with our original trade in. Horrible experience and extremely frustrating.
I purchased the Maverick with the Tremor package, at the time I didn't have a way to get it home,so what did they do? They delivered it for me! Keith Bramlett was my salesman, he went above and beyond to help me with my purchase. Eddie the sales manager was also awesome with helping me with my decision. Kristi in finance hooked me up with the bank with the best rates. Definitely recommend these guys!
Henry and Keith did everything in their power to get me a deal done and they prevailed!! Great service! Great people to work with! Highly recommended.
I could not be more pleased and impressed with the team, service, and product at Shottenkirk. I've been searching for months to find the right truck, and I drove from Nashville to look at their trucks. From the moment I first called, I experienced exceptional service from Keith Bramlett and Eddie Hefferon. The process was seamless, smooth, fair, and actually enjoyable...which I've never said before about purchasing a vehicle. Even though they are in the mountains of GA, I've been recommending them to friends in Nashville. Their culture is caring without being slick; fun without losing focus; quick without forgetting the details; and knowledgeable without feeling exploitative. I smiled all the way back home and didn't even mind that awful traffic around Chattanooga. Oh, i forgot to give a shou out to Sang Kim who was absolutely lovely to work with.
This is the A team! Eddie, Keith & Sang went above and beyond to make our purchase experience efficient, positive and enjoyable! We would definitely recommend Shottenkirk Ford!
Keith Bramlett did an excellent job helping us find the right vehicle. Everyone we worked with made the process very easy.
Spanish speaking sales and managers on site