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I had a great experience working with Ben Hall at Ford of Jasper. He was knowledgeable, professional, and easy to work with throughout the entire process. I mentioned upfront that I don’t like spending hours at a dealership or being pressured into discussing a bunch of unnecessary add-ons, and he respected that completely. Ben expedited the process, kept everything straightforward, and made the experience efficient without sacrificing great customer service. It was refreshing to work with someone who listened to what we wanted and valued our time. If you’re looking for a hassle-free car buying experience, I highly recommend asking for Ben Hall.
Honest, transparent communication. Low pressure salesman which made it a more enjoyable purchasing experience.
John C. and Ivan were wonderful to work with! Found a robins egg blue Bronco for me! Thank you guys!! Five Stars!!
We had a great experience working with John C. and Ivan
Involved in an accident receiving trouble getting approval from Statefarm, They got me in scheduled the diagnosis gave me a loaner in the meantime. Great people to work with thanks, Steve!
Pleasant experience with service dept. Rick was my service rep. He was very personable. Communicative. Real pleasure to work with. I recommend asking for Rick.
My truck was picked up for service and anything deemed necessary. All my information was in computer and had points. Everything taken care of in a timely manner. Received text and called when ready to deliver truck back to me. Very professional and friendly technicians.
I recently had my vehicle’s cooling system flushed here, and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patiently answered all of my questions with professionalism, treating me with genuine care and respect throughout the entire process. Special thanks also to John, the mechanic who performed the cooling system flush on my car. He was extremely thorough, attentive, and did an excellent job. I could tell he really took pride in his work, and the quality shows. Their approach feels truly personalized — you can tell they genuinely care about their customers. I’m so grateful to my neighbor for recommending this place; it’s definitely a hidden gem. Thank you, Scott, Kara, and John, for your exceptional work and warm attitude. You’ve absolutely gained a loyal customer! Update to my previous review: ⭐⭐⭐⭐⭐ Richie provided outstanding customer service from start to finish. He was very patient, kind, professional, and took the time to answer all of my questions without ever making me feel rushed. I really appreciated his honesty and courteous attitude. He made the entire service experience smooth and stress-free. And I have to mention that my Labrador, Peppa, had a wonderful experience too! She received lots of attention, plenty of compliments, and so many pets that I’m pretty sure she now believes she works at the dealership. Thank you, Richie, for taking such good care of my Ford Fusion Hybrid. I truly appreciate your help and would be happy to return to Shottenkirk Ford Jasper for future service. Highly recommended!
Cannot speak to the sales at Shottenkirk, but have been using the maintenance facilities for nearly ten years. They have always provided reliable maintenance and on few occasions needed, excellent repairs. Jerry is the service manager we have been dealing with for the majority of that time. He has been outstanding in all areas and on the two occasions when I needed them to make my truck a priority, they have come through. Feel comfortable recommending the Shottenkirk service and parts to others. Just do not expect to have speed of fly by night oil change places, on the plus side, you will still have all the parts attached under to vehicle, unlike the few times I made mistake of using such places. Long review, but it is July 4th when this was written, so relax and enjoy!
Great service!
My wife and I went to Shottenkirk Jasper Ford together to buy a truck. We had a great experience. They had many trucks to choose from and Ben our salesman was very knowledgeable and professional. I really liked that guy. We had a lot in common and he steered me to a good truck that suited my needs. He’s a tough negotiator but we settled on a good price for him and us. The F&I manager was Patrick and he was also very nice and was good at his trade. He explained our option very well and hit us in and out very quickly. Great low pressure experience. Thank you Clark Gimbert.
Keith and Eddie made the buying experience great! No high pressure sales, spoke to us like friends and helped us find the right Bronco for us. Eddie also helped us with the aftermarket accessories we wanted to add! Sang made the finance piece just as easy as selecting the Bronco we wanted. No doubt I will return to purchase my next ford from Shottenkirk!
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I can’t say enough good about Shottenkirk Ford of Jasper Ga. I bought my explorer back in 2021. The buying experience was by far a breeze! I have come back for service on my 2021 explorer and the staff in the service department went above and beyond to make me feel welcome and well informed on my Explorer’s regular maintenance. Joseph Disalvo is by far the nicest service tech and made my visit seamless and stress free. I was informed of all services needed and pictures were even sent to my phone. I was able to see what the technician was seeing in real time! Great Job Shottenkirk! Thank you.
Fast and easy buying experience. Mori was great to deal with and easy to talk to. Gary the Finance Manager was great as well. Would definitely go back.
Everything was wonderful from start to finish. JP helped me so much and the managers and finance guys made buying my dream car easy. JP is the best salesman that I have worked with in years. Thank you for making this purchase so enjoyable. I will definitely be back and recommend you to everyone I know!
Great service experience. My service advisor Jerry was excellent. I was updated on my service progress several times during my stay. When it was discovered that Ford had an outstanding recall item on my truck, Jerry expedited getting the recall completed which saved me a return trip. I will be using Shottenkirk Ford Jasper for all my vehicles going forward.
Steph, Ivan, and the fellow in finance that completed our paperwork with us, were all extremely courteous, helpful, and professional. They got me a deal I didn't know think was possible. Highly satisfied!!
My wife and I bought a used car here a few weeks ago. There were a few minor issues we noticed. The service department took care of everything quickly and provided updates frequently. I recently had poor experiences at Grand Hyundai of Canton and Chevrolet of Canton. It’s nice to see a dealership who prioritizes customer service. Highly recommend
We had a GREAT experience at Shottenkirk Ford in Jasper! Would highly recommend to anyone looking for new or preowned vehicles. Be sure to ask for Landon - he’ll treat you right! The whole experience was easy and enjoyable! We’ll be back - but not for a while because we are so happy with our purchase!
Drove up there for an oil change and to have a recall taken care of! Everyone was very friendly and service was completed in a timely manner! The general manager was even walking around and checking in on customers. Great experience!
The service tech was very professional and friendly. He updated me on progress
Running a business means time is money, and the team at Shottenkirk Ford Jasper completely understands that. We traded our 1 year old new work truck purchased from them in June 2025 in for a new one Thursday, and the transaction was completely transparent and efficient. John Culpepper our Sales Professional, Ivan Clarke the Sales Manager, Sang Kim the Finance Director and Steve the General Manager made upgrading our fleet painless. Highly recommend them to any local business owner! - Steven and Kay Eidson - LVU GUY, LLC
Had an issue with my truck. It was diagnosed quickly, parts ordered and repairs completed all while I was on vacation! The service department was top notch! Can’t ask for better service than I got at Shottenkirk Ford in Jasper!
Mori went above and beyond to help me find my truck! He was patient and didn’t make me feel rushed or pressured. Highly recommend buying from him. Steve and Ivan were also very nice and welcoming. Great people to work with!
Took my f150 in for my 2nd cam phaser replacement at 110k miles. Shottenkirk Ford did a great job fixing it. I immediately drove it to Florida 600 miles with no issues. Great job Shottenkirk Ford.
We always have a great experience with Sales and Finance. Thanknyiu John and Ivan for working fast and getting it done. This makes what, 6 vehicles from Shottenkirk Jasper. Awesome folks, Thank you.
Service personnel seem honorable and trustworthy. They provide much faith that their Technicians/mechanicsare competent. They provided a detailed quote. Jerry was particularly good to work with.
I came in and bought a 2025 Ford Bronco from Keith .From start to end he provided me with the most excellent customer service he went above and beyond and was very honest and because of that I feel like I made the perfect decision. Greg was phenomenal making sure I understood everything and answered fully to all the questions I had. Highly recommend Jasper Ford Shottenkirk.
Thomas was very helpful by keeping informed and what services I needed. He is always very professional and knowledgeable. I specifically ask for Thomas each time because he knows my vehicle and I trust his judgment.
Very pleasant experience. Was very pleased with Rick Schwartz.
Great sales staff!!
Eddie and Landon are great. Truck was a little over priced but they did their best to get me where I needed to be. Gary in finance is a legit BA and he's a MARINE!!!
Shottenkirk made it easy and painless to get my dream vehicle. The process was easy and we loved our salesman. Thank you for making my dream a reality.
The service dept did my first service maintenance and while they did they noticed a oil leak they took pics to show me and since I hav a extended warranty I'm able to address it at my local Ford dealership in Chattanooga tn both ford dealerships hav been very spot on to correct my vehicle so I can enjoy my truck
I had an absolutely amazing experience at the Ford in Jasper, Georgia. The staff were so helpful, attentive, and friendly. I truly had a great buying experience! And I will be back in the future!
Plenty of inventory to choose from and good prices. Ben Hall was the best. Very professional and answered all questions. Pete in finance was great as well very easy process.
Great all-around experience from start to finish! I highly recommend DW in Sales, he did a fantastic job helping us secure our new Bronco! Easy process, no high pressure, just the REAL DEAL. Thank you DW, and the entire team that made our experience the BEST!
Ben Hall was by far the best person I could’ve possibly worked with. Walked in wanting a 2025 King Ranch I seen posted online. Walked in, talked with Ben and within an hour I was signing paperwork on my dream truck. No hidden fees. Good old fashioned customer service.
Outstanding!!
I have been there twice in the past year both were great experiences, they are upfront and honest and make the process simple and not pushy, gave me as much time as I needed I will be back, big thanks to Ben, Bernard, and the finance team
Rich Nazzaro was a great sales rep. He was honest, knowledgeable and no pressure. He let us drive multiple vehicles and went out of his way to make sure we left happy. Highly recommend asking for Rich if visiting here.
Could not have had a better experience with Jay, he went above and beyond to do what we needed in a short amount of time! Jay was awesome
My service writer explained everything that would happen and how long the service would take. Everything was completed in less time than the estimate. My service writer Richard checked on me through out the process to make sure I understood everything that was being done.
Want to say just purchased a new truck and bronco for the wife. The sales group that we had the pleasure of working with John Eddie and Randy were great and they really went above and beyond even when problems occurred . And we’re very knowledgeable. Will definitely be coming back to purchase more vehicles in the future.
I was very pleased with the service I received from Shottenkirk especially the valet’s, Tonya, Rene & Matt, coming to pick up my vehicle & bringing it back to me! That was a God send to me!! I appreciated the service tech Ritchie who walked me thru everything & kept me updated on the repairs!! They were all great people to deal with & I appreciate them all for the quality of service I received!!
Great bunch of people at Shottenkirk Ford in Jasper! They are all so courteous and friendly. Richie Weaver was the service advisor on my vehicle and he went above and beyond to help me. He took the time to explain everything and I knew that I was in good hands. It is refreshing to take your car into a dealership and service department that you know you can trust. I am so glad that I purchased my Bronco at Shottenkirk Ford!
I am so happy that I made the decision to purchase my Bronco at Shottenkirk Ford in Jasper. My sales rep, Randy Pigue and the sales manager, Ivan, were helpful and made the whole process run smoothly. It was actually a fun experience! I just had my 1st service appointment and Richie Weaver was amazing too. Even a technician, David Morrison, took time to help with climate controls that I was not operating correctly. What a great bunch of people working at Shottenkirk Ford. It makes me want to move to Jasper!!!
easy buying experience with Randy. thanks for making it super fast and easy. He located the perfect truck for us. thx Randy
The service was excellent and speedy. They have an inside and outside waiting area as well. The staff was friendly and courteous! I will be returning and recommending to my other Ford friends!
Rich in the service department was great.
John and Bernard went the extra mile to help us with our purchase. Go see them. They will treat you right.
A great all around experience.
Fast and quality service
John and Eddie were absolutely amazing. They did a great job showing me F150’s. They were very professional and polite. I would definitely recommend them going to see them if you’re in the market for a new truck.
Hey I met John looking a work truck and I was impressed with the search and the management team, Ivan in keeping a look out for the best fit for me and my budget
John Culpepper and Ivan absolutely moved mountains to get me into the vehicle I went in for!! (while they did initially try to upgrade me from what I wanted... We got back to reality and where I was comfortable quickly) They were patient and had a great sense of humor!! (huge pluses with my crazy, neuro diverse self!!) This is probably one of the first truly positive car buying experiences I've had!! Side note: Brain in service has been a rockstar as well with multiple recalls on my previous vehicle!!
They were so knowledgeable and explained things easily enough to understand. Our salesman, Mori Diaz was so attentive and kind even after being there for a couple hours with two little ones. We will definitely return in the future requesting Mori to help us!
This dealership is awesome, best auto buying experience ever. They treat you like family. We were only showed what we wanted and they helped us to stay within our budget. Definitely recommend.
Great service with friendly faces
Easy buying experience with Randy!!
Great experience from the start. Hunter our salesman was amazing and went out of his way to make the experience fast and easy. Will definitely be returning
Good service and very professional. Would recommend. They have a large inventory to choose from and have recently bought a bronco from Ben who was very professional and cut an awesome deal.
Had a professional and great experience with this dealership. Ben was so helpful and I would recommend asking for him! Love my new Bronco.
I got an oil change and a tire rotation and they were very open and communicated very well! Rene and Jerry in service were super helpful and told me everything they recommended but weren’t pushy about needing new tires :)) overall a great experience
Jerry in the service department is fantastic!! Very knowledgeable and kept me update on everything going on with my car!
Great experience! Steve Ferenczy, Reynolds, and Jerry all went above and beyond to get me taken care of. Highly recommend this group to anyone!
Quick easy and excellent service
I had a great experience getting my Bronco sport! Randy, my salesperson, was great throughout the whole experience and really took the time to help me feel comfortable and confident in my decision! Would recommend!
Reviewing the service department. I had an issue with my 2019 F150 and had taken it to a dealer who is closer to my home in Blue Ridge but they were unable to diagnose the correct issue. I took the truck to Shottenkirk where I originally purchased it and they were able to diagnose the issue quickly and perform the repair within just a day. Highly recommend the service department at Shottenkirk and Rick our service advisor is top notch!
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful.
This place is awesome. Not only did they help me get out of my truck, they got me in my dream pink bronco!! AND THERE'S A PUPPY IN THERE! And a play room! Wyatt was the best! Still smiling every time I see my Bronco!
Amazing, efficient, professional service. Excellent service and great communications.
Great buying experience. Randy was great and Eddie made the process very easy!
First purchase in many years from a dealership. Was not looking forward to the hassles. Turns out the “hassles” were not too bad thxs to Rich our sales guy. Patient, attentive and helpful thru the whole process. Actually good vibes from the entire dealership.
I always take my car to Jerry at Shottenkirk in Jasper. He always taken great care of my car, and always communicated with me what my vehicle needs. As long as he’s there, that’s where my vehicle will be serviced.
Easy buying experience with Randy. Thanks Randy
I was extremely happy with the sales level of professionalism when buying my 25 bronco. Rich my salesman, went above and beyond to make the transaction quick and seamless. Will definitely be back again!
My experience at Shottenkirk Ford was great, my sales reps Hunter and Landon were excellent to do business with. They went above and beyond to provide for our car buying experience. Cannot recommend them enough, would highly encourage anyone in the car shopping phase to take their business to these guys!
I had an excellent experience purchasing my new car thanks to Hunter and John. From start to finish, they were professional, knowledgeable, transparent, and genuinely easy to work with. They answered every question I had, never made me feel pressured, and made the entire process feel smooth and stress-free. What really stood out to me was how responsive and personable they both were throughout the entire experience. They made me feel like I was buying a car from longtime friends rather than salesmen, which says a lot in today’s world. Not only did they help me get a fantastic deal, but they even delivered my new car to my house on a holiday — truly going above and beyond. I sincerely appreciate the outstanding customer service and attention to detail. If you’re looking for honest, patient, and genuinely great people to work with, I highly recommend asking for Hunter Parrish and John Culpepper. They exceeded every expectation!
5 Star Experience. Great staff that helped make a sound decision on a great trade.
Rich our salesman was very thorough and helpful. He really worked hard for our business. Gary in the financial department was very good as well. He helped us get a really good rate on the second vehicle we bought from Shottenkirk in the last 3 weeks. Overall I am very happy with the two vehicles we bought. Love the Bronco, it is a very fun and stout vehicle to drive.
Bernard was an excellent sales representative. There was no pressure he simply showed me what I wanted to see and offered feedback and answered every question without hesitation. Very positive experience!
Had a great experience buying my Ford Bronco from Shottenkirk Ford in Jasper. I worked with Rich from the sales team and he was easy to deal with. Great negotiation process as well. Would highly recommend this dealership and ask for Rich, he will take great care of you.
Good experience but it took too long and the add on coat are ridiculous.
Great service and staff!
Great buying experience with Randy. If you in the market for a vehicle go see Randy.he was amazing.thx Randy
My wife and I love Shottenkirk Ford in Jasper. We’ve gotten all of our vehicles from here and we always get our services done here. The service is great and all the Workers here are fantastic! Thank you Shottenkirk!
Great buying experience with Randy Pigue. He made the process extremely easy. If you are in the market for a vehicle would highly recommended you go see Randy. Thanks Randy !!!!!!!
See Gary in financing. He will do you right!
Great buying experience. Drove all the way up from Marietta to meet with Randy. Will be back in the future!
Dropped the truck off and they had he parts and were able to fix it the same day. Scott from service has always been nice and professional!
Eat buying expeerience with Randy. If you are in the market for a vehicle he will make it super easy. Thx Randy
They fixed their mistake, good people
Bought a car elsewhere and I have had to have recalls done and some issues checked out and they have been so ready to help and make sure I get everything done to keep me safe! Scott and Jerry were easy to work with both times. Scott went above and beyond to make sure my second time bringing it in went smooth, that I got my car back in a timely manner, and that my warranty covered what I needed it to! I will continue to bring them my car!
Fantastic inventory and the sales team were extremely helpful! Hunter and Rich were my salespeople and they took incredible care of me!
Although only an oil change and multi point inspection, it didn’t take long. Very pleased that I can take my Lincoln Corsair there for service.
Treated well and got a good price
The fastest Sales Experience Ever...In and Out within 2 hours including finance. The vehicle was not cleaned before delivery but go see [KRISTI] She was great!!!
Got brand new tires that I’m very happy with and Jerry was a big help and talked me through the whole process! Will be back!
Great place to get your vehicle serviced. I went in on a Saturday with very short notice to them and still did not have a long wait, and was very pleased with the service and customer service.
Shottenkirk Ford did a great job completing all my required services. Kara kept me informed every step of the way. She was awesome. Would recommend this dealership.
Eric was the greatest salesman. He worked very hard for us and we achieved our goal. We didn’t waste a lot of time in the dealership and accomplished what we needed to !! the whole crew made it easy and it was very pleasant. Some of the nicest people we’ve met in Jasper Georgia.
Good customer service did the work on time people wete friendly and helpful
Eric was the greatest salesman. He worked very hard for us and we achieved our goal. We didn’t waste a lot of time in the dealership and accomplished what we needed to !! the whole crew made it easy and it was very pleasant. Some of the nicest people we’ve met in Jasper Georgia.
We are very happy with the experience we had when buying our new truck at Shottenkirk Ford and out salesperson, Ben, was friendly and helpful.
They went above and beyond for me to get me back in my car asap. Thanks guys!! God Bless You!!
Terrific service. Great team. Start to finish great service.
Went in for service on my Bronco, and this was by far a better experience than the last dealership. The staff were all very friendly, and our service advisor was great. Very friendly and super helpful. The only complaint that I have at this time is that when we scheduled we requested a service advisor give us a call, and then requested again the next day via chat and we never received the call back. Overall however it was a wonderful experience and we do plan on returning for our future service needs.
Always a good experience
Service completed in a timely and professional manner
Jerry was extremely helpful in getting my duplicate key quickly while I waited!
Great job
Excellent service on our truck!
Greeted with a smile and can we help you today. My sales rep was very knowledgeable and was ready with an answer to all my questions. Would highly recommend shottenkirk ford of jasper
Awesome dealership with an awesome staff. I searched for a specific truck and Shottenkirk had it. They knew they were the only dealership with this specific truck, but they didn't take advantage, they made me a great deal and the whole process was smooth. I drove 6 hours to purchase the truck, they knew I had a long drive so they had everything ready for me. I spent a total of 20 minutes in finance and maybe a total of 30 minutes at the dealership combined. They did not waste my time and they were accommodating throughout the whole process. Thank you to my salesman Ben Hall for making this an easy and pain-free process.
Great customer service
Had a great experience buying a new truck. Eve was very friendly and professional and made sure the process moved quickly. Financing was fair and everyone in the building was upfront and very transparent throughout the process.
Pleasant very friendly and helpful also explained everything to me I am very satisfied with everything
Bernard took great care of us on the sales side and Austin was wonderful on the finance side. What a great experience! Thank you!
I live in Ellijay and have had good experiences at Shottenkirk. Worth the Drive for Me.
Great service! Excellent costumer service. Ben was very helpful and attentive to all my questions during the process along with the rest of the team. I am very satisfied with this buying experience. Sincerely, Carlos
I had a great experience and my purchase was quick and efficient. Would definitely do business with Shottenkirk Ford Jasper again. And Randy was a great salesperson
Excellent service from customer service and finance
Had my oil changed and tires rotated and ShottenKirk Ford got me in and out in great time. They were very nice and helpful. Kara assisted me and was courteous and thorough. She even reminded I had points I could use to make the cost cheaper. Defintely going back!
If you're in the market for a vehicle, Vernon and Ivan are the ones to go to. They worked as a team and made it happen. I really enjoyed the experience which isn't always the case when buying a car.
We have known Jerry for serval years he has great reputation and is an asset for the dealership.
Brad Austin and Jerry attention to detail was on point I won't take my vehicles anywhere else as long as they are there thanks again yall made it easy with pick up and return truck runs great again
Thank you, shottenkirk Ford for my new 2024 F150, Mr. Austin Atkins Was very professional and amazing to work with he did what he said he was gonna do and I appreciate him. I appreciate the service team As well for this is my 10th vehicle I bought at Shottenkirk Ford!!, Thank you very much guys!!!!❤️
Eve took phenomenal care of my wife. She made sure she got exactly what she wanted and was very attentive to her nervousness in the process. We drove 1.5 hours to get the Expedition we were looking for and were Not disappointed! Eddie gave us a fair trade in value on our old SUV and even offered us Braves Tickets (which we sadly had to take a rain check on). Austin in finance was also great to work with. 10/10 would send someone here.
The people were friendly and helpful. Landon and Austin were easy to work with.
This dealership is awesome. Sales person Eve Knowlton is personable, honest, and very accommodating. I will go back for future purchases. It was worth driving 30 minutes and she sold me a great car at a great price.
Very good service and honest opinion
The service team at Shottenkirk Ford never cease to go above and beyond! Thank you, Scott, Reynolds, Tim, and Levi for a great experience from pick up to drop off, for both of my vehicles… Shelby GT500 and Mach-E GT/PE!
Excellent service!! Through and explained necessary repairs Wold be back
Did a great job! Courteous... delivered our truck back to us. Kept us updated on all repairs.... we will be back!!
Kara was very friendly and added me in as a walk in customer!
Eve was amazing She took excellent care of our 17 year old purchasing her first Jeep Above and beyond to make the sale happen
Best service you could ever get at this location! Everyone deserves a raise in my book!
I recently purchased a new truck from Shottenkirk ford and my experience was outstanding. My salesman was Bernard Ehrlich and he was very knowledgeable, Honest and easy to work with. He made the whole process easy. I highly recommend Bernard . He is by far the best car salesman that I have ever encountered. We will definitely be using him for all of our future cars as well as highly recommend him to anyone looking for a ford vehicle . THANK YOU BERNARD AS WELL AS SHOTTENKIRK FORD .
Called up Ben Hall and within a hour found me just the right truck. Great customer service from a great salesman.
First time experience at this dealership and it could not have gone better. We went in to purchase a new Bronco. Our sales person Bernard was wonderful to deal with and was no pressure in his approach with us. Our Finance rep was Austin and he explained everything in layman's terms and worked to get us the best interest rate possible. Which he did. I highly recommend Shottenkirk Ford.
Everyone was super helpful and went the extra mile to get our deal done!
We had the Best experience with Ben Hall buying our truck. He had the patience of a saint answering all our questions and going over every detail of the truck. 100% would recommend going to Shottenkirk Ford and ask for Ben. Thank you, Dan and Sandy
Senior advisor Scott Disalvo did his usual fantastic job
I can’t say enough how great my experience was at Shottenkirk Jasper! I HATE buying a new vehicle…with a passion! No one ever values your time and they act like they are giving you the world, but aren’t. Today was the complete opposite! The sales team I was working with, Bernard and Eddie, were quick and fair with negotiations. Thank you! I will be back in the future!
Guys in service department provided excellent service and will continue to bring both our cars in for routine service.
Kara was great as always. Good communication and follow up.
Service advisor Jerry, did a great job. Service completed the service in the required time. All good!
Great customer service. Clearly stated objectives and expectations, then exceeded them.
Purchased a truck yesterday from Ben Hall and he was excellent to deal with. He went above and beyond, even coming in on his day off to make the sale. Really appreciate everything!
Drop off, oil change completed, received a text the car was done. Picked up and paid. Easy no issues!
This was the best experience buying a vehicle . Eve, Austin and Sang in finance were amazing it was quick and painless . If you need vehicle go see them . I highly recommend this sales and finance team.
Fast friendly service. The process was quick and easy.
I had an outstanding experience at this Ford dealership’s service department. From the moment I arrived, the staff at the service counter were professional, friendly, and incredibly helpful. They made the check-in process smooth and easy, and I truly appreciated their excellent communication throughout. I received timely updates on my vehicle’s progress and never felt out of the loop. It’s rare to find a team this dedicated to customer service. Highly recommend for anyone looking for trustworthy, top-notch automotive care!
Very good
Eve was absolutely amazing! I recently totaled my car all while in the home buying process. She listened to my situation and helped me get exactly what I wanted. I couldn’t have asked for a better salesperson.
Great service.
The whole experience was easy and straightforward. I was an out of state buyer and Eve was great at coordinating everything before and during the sales process. Great team, great experience and would recommend them to anyone looking for a vehicle. There was even a slight issue with the vehicle I was purchasing and Eve got it resolved quickly and professionally! Good customer service and if I’m in the area I would shop there again. Thanks Eve and Shottenkirk Ford Team!
Very professional and courteous. Will continue to do business with Shottenkirk.
Met with a friendly greeting, car was immediately brought to service area. Quick service at a great price! Dealership is honest and professional - you won't receive service you don't need or ask for, but will receive an update on potential issues requiring service in the near future. Shottenkirk Jasper is my go-to for ll my car's service needs.
Always a good experience. Staff helpful and friendly.
Third truck that I have purchased from Sayed. Good man, and good experience
Eve Knowlton was very kind and helpful. She made me feel welcome and comfortable for finding the process of my car.
Everyone here is awesome! The people, , and cleanliness is above board. Scott is wonderful and Kara is so sweet. Keep up the great work work!!
Everyone here is awesome! The people, , and cleanliness is above board. Scott is wonderful and Kara is so sweet. Keep up the great work work!!
Scott was kind and caring
Timely oil change for my F250 done here
This might have been the easiest car buying experience I’ve ever had. I shopped around A LOT. I started at Shottenkirk as my first test drive of a long first day of shopping and Randy took care of us. Ended up back here as my final stop five days later and drove away with a new (used) car feeling relaxed and happy about my decision. I met many great salesmen (and maybe a few not so great) at the many different dealerships all over the Atlanta area but I have to say I was most comfortable with Randy. No pressure whatsoever and just 100% laid back with an incredibly positive attitude. I’d also like to give a huge shoutout to the gentleman who walked us through financing and the great extended warranties. He was professional, detail oriented and extremely friendly as well. I was honestly concerned the warranties wouldn’t be as good as Certified Pre Owned vehicles. I was definitely wrong there and came out saving a little bit of money in the end. 10/10 would recommend Shottenkirk of Jasper. After such an exhausting search, I can’t explain how nice it was to finally have an easy and seamless buying experience.
I just went in today on 4/9/25 and it was the most easiest process thanks to eve she is the best in the place if you need a car talk to her she is the best and I promise you she puts you first and she is the greatest she make the process so easy and so stress free
Service representative professional and friendly
Service department was amazing got the works oil change tires rotated and a multipoint inspection. Very fast and I feel confident they did an outstanding job . Second oil change on my new F150 loving it!!!!!
People were super nice. Took maybe a hour to to done!
All in all a good experience. My service person was great and did everything he could to make my experience a great one
Everyone was extremely friendly and a pleasure to work with. Never felt pressured and it was an enjoyable experience. Also, the Bronco kicks butt.
Let me tell you about EVE!!!! She is absolutely phenomenal!! She literally makes you feel like you are family, we didn’t have much hope going in because we were upside down on our current car. Next thing you know we had the approval they offered me top dollar for my old car and we left with a new one! Everyone was so nice and welcoming to us and our children! If your thinking about buying at Shottenkirk Ford in Jasper don’t think just GO and ask for EVE , you won’t regret it!
The whole experience was amazing! Eve was our sales woman and she is absolutely phenomenal! She worked with us until we got into the car we wanted! She paid attention to what we wanted and was very attentive when dealing with us! She made the whole experience worth it! We are very happy with our car!
Randy was a great sales men!
Kara is great!
Easy buyer with Randy!!
Easy buyer with Randy!!
Wonderful
I have to give respect where it is due! Randy you made this experience incredible. You never stopped fighting for me. If your looking to buy a car you must use Randy!!!!
Always great service!
Great service
Kara, our service advisor, was great! Friendly, efficient and kept us updated on vehicle progress.
I had spoken with my salesman, Bernard, several months ago about purchasing a Bronco. Bernard was very nice about following up with me when my intentions did not materialize. When I contacted him yesterday, he remembered my name and was genuinely happy to hear from me. He made the whole driving and sales experience very easy. Bernard explained and answered every one of my questions patiently. Overall, I am very happy with my new Bronco and the entire sales experience. My husband and I have had nothing but great experiences with Shottenkirk Ford in Jasper whether purchasing this vehicle or with the service department.
Kara Jordan has always taken great care of my car needs. She has a lot of knowledge, knows how to explain things to me and a great personality. Patrick, the gentleman that works on my car is awesome and is excellent at explaining and showing what it will take to service my car when there is a problem. And I have observed the other service agents and they are extremely good with customers. In conclusion- you have an excellent team!
The service center of Ford Jasper was outstanding. Everyone I talked with was very professional and helpful.
First time service customer. I needed routine maintenance for my F350. Staff was polite and courteous. Maintenance was completed quickly and thoroughly. Scott Dilsavo was the consummate service advisor!
Fast, Friendly service!! Great group of folks in the service department!!
Scott took care of all my needs in a timely manner. Very helpful person who cares about her job
The staff at Shottenkirk were very professional in both of our recent purchases. We would buy from them again. Thank you, Ben, Ivan, and Pete
Great team excellent service
I recently went to Shottenkirk Ford for an oil change and was impressed by the excellent customer service. The waiting area was clean and comfortable. Jerry was a great service advisor, explaining the process and offering helpful advice. We discussed my scheduled oil change and a few other issues with my car that I was unaware of. The issues were addressed and fixed in good time. The technician checked my tire pressure and fluid levels. Overall, a smooth, professional experience, and I would highly recommend Jerry Adams.
Kara having to work with the other dealership which they would return her phone call or mine either but she was diligent in getting them to help.
Great buying experience with Randy Pigue.
Got me in and out fast. I am all about communication when it comes to having to wait. I felt top priority. Would highly recommend the service department. Kara was wonderful excellent customer service.
Always good service at Shottenkirk Ford in Jasper. The waiting area is clean with plenty of seating, wifi is easily accessed and coffee/water are available. The service advisors are attentive. I don’t love the stop-watch idea (I never ask how long maintenance will take-it takes what it takes to do it right). Still, the point of the stopwatch is understandable. I did not purchase my vehicle there, but only service it there.
Had a great visit as always at Shottenkirk! The staff is always friendly and professional and Jerry was my point of contact and was very efficient courteous and got me in and out very quickly which I appreciate! I would highly recommend this dealership for any of your service needs!
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