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Eve was very easy to work with and her patience with me will always be remembered. Big thank you to Eddie as well to make the buying experience good.
Posted on Google by Ron Sebring
Our Salesman Ben was awesome!!
Posted on Google by Bethany Brown
Service was great Kara was extremely helpful
Posted on Google by Avery Davis
Great People. Well organized business. I will do business here again.
Posted on Google by Travis Dominey
On time complete and friendly
Posted on Google by Robert Chevalier
Service is always a pleasure here. Jerry Adams is an outstanding service advisor and Brian (the Service Manager) does an AMAZING job ensuring customers are helped, happy, and receiving the best service. It is a pleasure to have my vehicles (four of them) serviced there.
Posted on Google by Hank Dunlap
Justin Kim took excellent care of us when purchasing our new Ford Bronco. A+ service - he was knowledgeable and professional and made it a very pleasant buying experience.
Posted on Google by Todd Larkin
What a truly beautiful and well-kept establishment. I have always purchased my new vehicles from Chestatee Ford in Dahlonega, but their Service Department is so overrun, and the wait times had become unbearable, so I recently adjusted to the Ford Service Dept in Jasper. Zach was so incredibly personable and helpful! I will absolutely only be returning to this location for any further business needs for my F-150.
Posted on Google by Melissa Fink (M3llpwns)
This was the best and easiest experience buying a vehicle I’ve ever had. Justin, the salesman, and Eddie the manager, went above and beyond to make everything work for me. They were all so nice, helpful, and welcoming. Love my new Bronco Sport. I will definitely give them my business in the future, and recommend anyone looking for a new vehicle to visit them! Top tier!
Posted on Google by AMY MOORE
Eve and the entire team were excellent!
Posted on Google by Pam Abernathy
Eve IS that girl honey. I am 9 months pregnant & needed a ‘mom car’ due to having a Mustang. I gave Eve my information & what car I wanted & she made it easy honey all I had to do was sign papers & drive off. I highly recommend her for your car needs! The entire dealership was so incredibly nice & accommodating as well! Pete in finance was great as well.
Posted on Google by Destiny McKenzie
After a stressful experience with our car being totaled, the staff at Shottenkirk Ford truly came through for us. Eve Knowlton and Ivan were particularly incredible, making the process of finding a new car for my wife and me smooth and easy. We're so grateful for their amazing support!
Posted on Google by Lee Furman
Kara was prompt and professional Provided additional info on windshield repair
Posted on Google by Thomas Parker
I have been looking for a Bronco for months and had almost decided on getting a truck instead - just couldn’t seem to find exactly what I wanted…then the “unicorn” appeared! My husband and I purchased it today with Eve and I can’t say enough good things about her! She worked hard to get us a great deal and was so professional yet straightforward and very kind. I loathe buying cars, but she made the experience so easy and awesome! Thank you Eve (and Eddie too) for working with us and getting us in and out so effortlessly today!
Posted on Google by Chris
Fast,did all the work that they were ask to. Kara was great!!
Posted on Google by lynn MCWILLIAMS
Great customer service. These guys rock.
Posted on Google by Scott Blalock
Had a fun time negotiating to buy my truck. Overall everyone was very nice. Some of the sales tactics in the finance office were a little questionable but overall a good experience.
Posted on Google by Connor Butterfield
Brooks and the team were great. They helped me complete an out of town trade in. All was handled very professionally and timely. 10/10 would recommend.
Posted on Google by Felipe Vieira
Great experience. Friendly people
Posted on Google by stacey mashburn
Great job helping us determine which model we wanted Never felt pressured into buying even after several test drives. Well worth drive to get to view all the different models and seemed to have all the different models in all the colors so we didn’t have to accept a color we didn’t want just to get the model we wanted
Posted on Google by Tommy Smith
Great service and very friendly. Didn’t take long at all for them to service my truck
Posted on Google by Brandon Boling
I just bought a used vehicle from there. Brooks Skelton was our salesman. He was great. Very helpful and not pushy at all. I definitely recommend asking for him if you are going there.
Posted on Google by Rory Booher
Had a recall on my vehicle had to go to work the same day wasn’t sure if I would made it out on time but they did me the honor never felt neglected every single workers pass bye stop and ask if I have been taken care of. Customer service is great i highly recommend this company and thus is where I will be taking my vehicle for services
Posted on Google by Sonia Spencer
Easy scheduling online for oil change / tire rotation. They were fast & efficient!
Posted on Google by Rhonda Hester
Great place to buy a Ford
Posted on Google by Jerry Stover
Bernard at Shottenkirk Ford was a great sales professional to work with. He helped make my trade a breeze. A couple of texts, a couple of phone calls, and a couple hours at the dealership and I drove home with my new to me vehicle. There was no excessive pressure to buy any additional products.
Posted on Google by Bryan Workman
Very friendly and knowledgeable, not pushy.
Posted on Google by Sandra Barclay
We had a great experience with the purchase of our first Ford, and first Truck! I inquired on a F150 and Brooks responded immediately. I went to test drive and very soon thereafter drove my new truck home! Brooks, Eddie, and Sang were amazing to work with. They took care of us during the sales process, and Eddie followed up with a couple after-market extras we requested in a timely manner and even made sure my Truck was sparkling clean before pulling away from the lot! Highly recommend! Thanks guys, we will be back!
Posted on Google by Tara Healy
Just bought an beautiful 23 F150 from Ben at Shottenkirk Ford. He was incredible knowledgeable and very professional. Enjoyed the experience all the way through!
Posted on Google by Matthew Cleary
Scott Di Silva is the BEST service advisor. Great communicator and calm demeanor.
Posted on Google by John Srouji
Dale and Peter made buying a car quick and easy!
Posted on Google by Makenna
We purchased our new vehicle yesterday. Eve, the salesperson who assisted us was awesome. She promptly answered our calls and had a knowledge about the whole process of purchasing. Eve helped us get a fair price for our vehicle. When we made the decision to purchase, she took care of all the details and had us out in 45 minutes with our brand new car. We will definitely return when we purchase again.
Posted on Google by patrick clancy
Randy was excellent to work with and treated the sale very fair! Eddie was excellent in making sure we were taken care of. This dealership really cares about the customer and has an old school vibe in how they treat you! Highly recommend!
Posted on Google by Amber Way
I went in the Shottenkirk for today to get my oil change cap filter and tires rotated. Jerry in the Service was absolutely amazing 10 out of 10. Thank you so much for everything you’ve done for me. Have a wonderful day.
Posted on Google by EMK EMK
Ben was awesome! We made a trip up to Shottenkirk to check out some of the vehicles they had on the lot. Ben had reached out beforehand and made sure all my questions were answered and he had a good understanding what we were looking for. He was very knowledgeable about the vehicles and was so easy to work with. Would recommend seeing Ben for all your car buying questions and needs!!
Posted on Google by Briana G
We always appreciate friendly, efficient service. Kara took great care of us from start to finish.
Posted on Google by Peter Scott
Ben Hall is a very friendly salesman and made my pickup purchase fast, carefree and smooth. Ben gave a very through review of the various features of my pickup. If you are looking for a good Ford dealership go to Shottenkirk Ford Jasper and ask for Ben Hall.
Posted on Google by David Terrell
Bought a used truck. Had Eve as a salesman and she was great! Made the entire experience stress free, quick and easy! Ask for Eve when you go there!
Posted on Google by Rhonda Forsyth
Very professional. Nice and courteous. Always do business with them
Posted on Google by Janie Lambert
If I could give ten stars I would! We had an exceptional experience at Shottenkirk Ford Jasper, and me and my husband were happy to walk away with our Outer Banks Bronco at the price we wanted. From the jump our salesman Randy greeted us with a welcoming attitude and made it clear he would make sure we left with the vehicle we had in mind, and would do anything he could to make it happen. Apart from Randy, the whole team at Shottenkirk including the sales manager Eddie and finance manager Pete made this process as smooth as can be. Shottenkirk has secured our business for years to come!
Posted on Google by Ashley
Randy & the sales manager were awesome to work with, highly recommend this dealership!
Posted on Google by Tabetha Burnett
I have had Jerry Adams take care of ALL my vehicles for over 20 years and as long as I'm in GA he will ALWAYS get my business. He is HONEST, POLITE, KNOWLEDGEABLE, AND A HUGE BLESSING to Shottenkirk FORD of Jasper.
Posted on Google by shawn grady
I can't say enough good things about my experience at Shottenkirk Ford Jasper. My car needed extensive work, and I am very pleased with the level of service I received throughout the entire process. Josh, my service advisor, was friendly, kind, and very patient with me during the experience. He kept in constant communication, and was detailed and thorough in his explanation of ongoing repairs. Steve was the mechanic/tech that serviced the vehicle during the repair process, and I couldn't be happier with the outcome. He did a phenomenal job in getting my car serviced and back on the road. A big thank you to Josh and Steve for taking care of me!
Posted on Google by Justen Santana
Everyone was very friendly, we were greeted, and everyone was very polite. We were in and out for an oil change in under an hour.
Posted on Google by Mackenzie Nicholson
Pleasant experience buying a new car. Very professional and friendly environment .
Posted on Google by Peter Wack
Brought car in tor service and they did an excellent job
Posted on Google by Steve Harris
Ashley was wonderful to work with! She made our experience of purchasing a new car very pleasant! Quick, efficient and very personable!
Posted on Google by steve p (sixes1729)
Jerry and his team are an amazing bunch! Always there whenever I need them! Wouldn’t want to take my car anywhere else! They’re just the best!
Posted on Google by Savannah Jane
Taken care of as usual. First class. The service manager and reps are to be commended.
Posted on Google by James Furmanek
Always friendly and appreciates your business
Posted on Google by Tim Ellenburg
They have always been good with me. All are friendly and helpful. Kara is a great customer service representative. !
Posted on Google by Jim Day
I went to Shottenkirk Ford in Jasper and needed to get an alignment done to my vehicle. Jerry was my advisor and he got me in quick and easy. He did a great job helping me out and I appreciate the service team for helping me. I will definitely be going back to this dealership in the future.
Posted on Google by _Virel
Bernard and Austin were absolutely incredible in helping me get the Bronco I wanted! They weren’t pushy at all and went above and beyond to ensure I was well-informed throughout the process. They made sure I left completely satisfied. And Bernard even called me this next morning to make sure I made it home okay since I drove 2 hours! Incredible service!
Posted on Google by Hailey Alewine
A wonderful place to do business. Would highly recommend. Ben Hill was terrific and went all out to satisfy our needs.
Posted on Google by Missy Gramling
Ben was an amazing salesman, he heard what we needed, and made it happen. Austin was insanely accommodating with the finishing touches, and helped a great amount with our kids.
Posted on Google by Kali Reaves
Dealt with Mr bramlett he's an awesome guy, the process was fast and east. Finance team is nice and professional. In and out with a nice vehicle in less than 2 hours. Would recommend.
Posted on Google by Capt dawg
Professional as always and on time. They are not the nearest dealership to me but I prefer using them
Posted on Google by Kenneth Gorrie
This was our first visit to Shottenkirk and glad we did. Our purchase was fantastic from start to finish. Great folks who were very easy to deal with.
Posted on Google by Kevin Kirk
We have always had great service at Shottenkirk Ford in Jasper and have purchased three vehicles from them.
Posted on Google by Dessie Dockins
I was so happy with the amount of time that I DIDN'T have to wait for a my oil change. The service dept. got me in and out in under 45 mins. Keep that up and I'm sure this will bring in more oil changes!! Great job!!
Posted on Google by Kathy Kinmonth
Jerry is a super service advisor, thanks.
Posted on Google by graham penniman
My car was taken in for service at the appointment time.
Posted on Google by sharon watt
Scott was great, he is very pleasant to work with.
Posted on Google by Eddie Hefferon
We bought a F150 with Eve this weekend and had a great experience! Eve was very professional, listened to our requests, and communicated very clearly. She made the car buying process easy. We love the truck and are so grateful! Thank you.
Posted on Google by Jordan Hopper
Eve Eve Eve What can I say about Eve she is the best sales professional ever she took very good care of my wife thank you so much for everything please see Eve for your next purchase
Posted on Google by Terrance Ward
Eve Eve Eve What can I say about Eve she is the best sales professional ever she took very good care of my wife thank you so much for everything please see Eve for your next purchase
Posted on Google by Terrance Ward
This was my second visit in a wk’s time. Josh got me in and out fast. Also let me know and did some routine needed replacement of air filters. Thank you so much Josh for being so efficient with your excellent service.
Posted on Google by Jerry Chastain
I have used Jasper Shottenkirk Ford multiple times and have been happy every time I have purchased a car or received service. I was offered a stopwatch but did not need one. Jerry is who I worked with and he was great!
Posted on Google by Samantha Gagner
I have always been pleased with service at Shottenkirk Ford in Jasper. Scott is THE BEST service advisor there is!
Posted on Google by Teresa Fortner
Pulling a boat and popped a hose. They had the part and repaired it right then. It was amazing!!! From out of town and would be stranded with out their help. Awesome customer service
Posted on Google by W Carter
I have always had a good experience at Jasper Ford, from my purchase to service visits. My service consultant, Jerry, had been particularly excellent in guiding me through options for my car. Great folks.
Posted on Google by Larry Brown
Bernard was great. Took lots of time explaining every question. ( We had a lot of them ). No pressure whatsoever. Enjoyed interacting with him. Just a very positive experience!
Posted on Google by Jo Jenkins
I can always count on great service from start to finish at Shottenkirk Ford Jasper
Posted on Google by Heather Cannon
Great jod
Posted on Google by Kerry Hughes
Great experience, I recommend if you want to buy a Ford you need to go to this dealership they did everything right and the deal got done for my daughter and she’s very happy with her new F350.
Posted on Google by Kevin Kilmurry
We were so thankful to have worked with Eve Knowlton during the purchase of our new F350! Eve made our purchase from states away seamless and worked diligently to achieve our goals! 10/10 for Miss Eve!
Posted on Google by Anna Brogan
Great customer service as usual! Price was great for a synthetic oil change, tire rotation, and inspection.
Posted on Google by Mary Claire Brooks
My Whole Experience was Smooth sailing and Easy . Im an out of state buyer and Wyatt was great at coordinating and an Awesome Salesman by providing top quality service and feedback on Purchasing my first truck . I Would definitely be shopping here again . Thanks Wyatt and Shottenkirk Ford Team .
Posted on Google by Terrell Campbell
I went in to Shottenkirk Ford a month ago looking to replace my wife’s 11 year old car. Our family size has grown and we needed a third row vehicle. I was greeted out front by Wyatt, who took me inside and asked me what I was looking for. He asked questions about my preferred monthly payment, car feature priorities, etc. The first car he brought out was a brand new Explorer ST-line that had all of the things we wanted. Because of the negative equity and our credit situation, it was a challenging situation to get the payment to where we needed it, but Wyatt, Austin, and the finance team worked hard to push potential lenders and ended up getting us great terms directly through Ford! I would definitely recommend Wyatt and Shottenkirk!
Posted on Google by Tyler Epps
I was very pleased with my service . They understood my situation and went beyond my expectations with their service without having an appointment with them.
Posted on Google by Terrie Gibby
Jerry Adams always does a great job. He’s thorough and always takes great care of my vehicle.
Posted on Google by Gary Cobb
We had a great experience with a wonderful salesman. Ben was quickly able to find just what we were looking for. The whole process was very seamless. Shottenkirk Ford has our future business.
Posted on Google by vicki franklin
Terry, my Ford service representative, did an outstanding job of explaining my new tire options and helping me select the best tire for my car. He was extremely helpful and I trust that he had my best car care in mind.
Posted on Google by Teresa Malone
Service is awesome. Need to improve description of work performed on work orders/receipt.
Posted on Google by Vicki Blahut
I just purchased a used vehicle at Shottenkirk Ford and am highly pleased with the experience. My sales rep, Eve Knowlton, was very accommodating and truly professional. I will definitely recommend this establishment as a place to do business.
Posted on Google by Mark Richter
Engine light came on in my Bronco sport. Called to set up for appointment to bring in my car. The service experience great with Kara Jordan Very knowledgeable, very polite. Overall I would suggest Shottenkirk jasper For anyone looking to buy a car/truck.
Posted on Google by Renee Mauldin
Bought a used car. Great service, fair price, nice experience. Ask for Randy. Great guy.
Posted on Google by Bob Eby
Great vehicle buying experience! Everyone I came into contact with was prompt, courteous and professional!!
Posted on Google by William Brumbelow
Ben helped me purchase a new vehicle purchase! He was very helpful and passionate about helping me!
Posted on Google by Jaime Henthorne
Had our F250 repaired here and was completely satisfied!
Posted on Google by Nicole Manley
I was looking to upgrade my F150 to pull a bigger camper and stopped into Shottenkirk Ford in Jasper. Bernard listened to my needs and took his time to show me options. One option he suggested was a F350 which I never would have considered. He explained the benefits and let me test drive it! I was impressed as I thought it would ride rough and be way more than I needed. I ended up buying it and couldn’t be happier or safer towing our camper
Posted on Google by Chic Fries
Always great service
Posted on Google by Jeffrey Young
Eve, Jose, and Austin were awesome! I live in Alabama and drove to Shottenkirk to buy a Mustang GT Premium. Good people! Awesome dealership!! Thanks guys. Dana P.
Posted on Google by Music Lover
Jerry helped me with the alignment of my Jeep. I really appreciated the work that was completed and it was done in a timely manner. I will be going back for services in the future.
Posted on Google by _Virel
I have been very happy with my purchase of a used vehicle from Shottenkirk Ford. We have used their service department a few times and they give exceptional customer service. There is even a play room so my little one could play while we waited. Definitely recommend!
Posted on Google by Mary Carr
Continue to receive great service experiences at Shottenkirk Ford Jasper! Brian Hughes and his team do a great job…makes you feel welcome, keeps you updated on progress, and makes sure you’re comfortable while waiting! Great service team!
Posted on Google by Renay Phillips
Entire team is great! Randy and Eddie made the purchase very easy and seamless. Will be a life long client!
Posted on Google by Gary Billmyre
Continue to receive great service experiences at Shottenkirk Ford Jasper! Brian Hughes and his team do a great job…makes you feel welcome, keeps you updated on progress, and makes sure you’re comfortable while waiting! Great service team!
Posted on Google by Renay Phillips
Fast and welcoming
Posted on Google by raven anarchy
Thank you Ben!
Posted on Google by A Morgan
I am so thrilled with our experience here! My husband and I have always felt intimidated by attempting to go into these big nice dealerships, because we always felt unsure that we would ever be able to get into a vehicle at one of these places. We scheduled anyway, and not only did the team here make it incredibly easy, but Mori (SHOUTOUT TO THE BEST) didn’t just get us into any car, he got us into what his always been my absolute dream car in my dream color! I couldn’t believe it. And as intimidating as these dealerships can seem, we walked away with a better deal on the price of the car and our payments then we ever would have if we would’ve settled on going to another one of those buy here-pay here places. I cannot believe the luck that we had and the service that we were given! They took such great time with us and I would recommend anyone who is looking for a vehicle to come here and don’t forget to ask for MORI! He’s your guy. Promise. I also have to shout out Gary and financing! It was a little bit of confusion with some of the paperwork between us and the bank, but with Gary and Mori together, and all of their help and patience, we were able to get it all worked out! And we are leaving being the happy owners of a Hyundai ELANTRA 2023! 🙂🙂🙂🙂🙂
Posted on Google by Julia Marie Green
Jasper ford was the best place I have ever done business with. They worked hard to get me a deal and I left that with a car.
Posted on Google by Sam Jordan
Scott was very helpful
Posted on Google by Gail Williamson
I rely on the service department to tell me what my vehicle needs and I count on Jerry Adams to do just that. I believe he does a great job. My wife and I both like Tanya who receives us when we arrive. She is very friendly and sociable.
Posted on Google by J D
All went well
Posted on Google by James Wafe
All staff very friendly I purchased a very nice used vehicle. More was great to work with
Posted on Google by Michele Truax
This was the absolute best car buying experience I’ve ever had! Johnathon, and Ivan worked so hard and so endlessly to make sure I got to drive off that parking lot in my brand new 2026 ford explore! Johnathon was amazing! He was so helpful! Such a wonderful personality. Really the best. Any time he saw me getting stressed out he would step up and remind me that I was getting the car not to worry and I did thanks to these great men staying after hours just to make sure!! Thank you guys!!
Posted on Google by C Jordan
This is the best car lot around!!! I went in kinda not expecting much to be honest because another car lot ran my credit a lot in a 2 day span and dropped my credit a bit. And didn’t help me get a car but I went in to shottenkirk I worked with jp he was AMAZING! He got me a beautiful 2026 ford explorer! He told me he wouldn’t stop until I left with my car today and he didn’t!! Him and Ivan worked endlessly on the phone’s getting the bank approval and letting me drive my new car home. Jp was wonderful!! He stayed way over his shift to make sure I was able to close the deal. And poor Ivan stayed on the phone for hours with the banks getting everything taken care of! I will recommended everyone to go see them! They are honest trustworthy men!! And I’m so in love with my car 🖤🖤🖤
Posted on Google by Cari Jordan
10/10. Helpful, quick, & simple. Loved the experience.
Posted on Google by Devin Thompson
JP is as great. Very helpful. All staff was amazing
Posted on Google by karen bartenfield
Cody Beringause…great salesman and overall experience!!! Lots of inventory!
Posted on Google by Kristin Holbert
I purchased a F150 back in December and arrived for my first service. Scott was the service rep and he was very helpful and professional. He was very kind and personable. The time taken was well deserved and the service was meticulous and accurate to its needs. I highly recommend Shottenkirk of Jasper for you service and sale needs ⭐️⭐️⭐️⭐️⭐️.
Posted on Google by James Powers
Two of our vehicles needed recalls repairs. Both were fixed within 1 day each. Valet service was excellent!
Posted on Google by Mike Beers
In for oil change and 28000 miles service - they completed the service in quick time and I was out. No issues - great customer service. My dealership!
Posted on Google by Randy Harrison
My experience at Shottenkirk was 10/10! Everyone from JP to Jose to Gary was amazing. They worked so hard to get me into a car I not only LOVE but can afford! Would recommend to any and everyone!!!!!!!
Posted on Google by cassie petty
My service Advisor Jerry is the ABSOLUTE BEST. I have been using this dealership since 2020 with my purchase of my SUV. They all all very good. But Jerry goes above and beyond. Accurate works with patience and educational with my needs. All dealers should have a Jerry as their Advisor!
Posted on Google by K Most
Great service John and Ivan were very professional and great at what they do will recommend them to everyone
Posted on Google by Willie Qualls
They do there best to take care of the customers needs. No reason to complain about these fine jasper workers.
Posted on Google by Pat Haymond
Johnathan Culpepper was very helpful with the purchase of my vehicle. Thanks for your help
Posted on Google by Haylee Huff
My service appointment was great! They did a major repair very quickly!
Posted on Google by John Hawkins
Cody was very helpful with everything we needed! Very efficient and very nice and respectful!
Posted on Google by Kimberly Fields
Service representative professional and friendly
Posted on Google by Frank Koues
I took my truck in and they serviced it right away. Nice to be able to drop off and they get it done!
Posted on Google by COREY UNSER
Super friendly front desk clerks
Posted on Google by stacey chambers
Smooth and quick process !
Posted on Google by Stephen Motes
John did an amazing job!
Posted on Google by Victoria Culpepper
John did an AMAZING job.
Posted on Google by Amber Waldrop
John was professional and personable. Extremely satisfied with all stages of my purchase.
Posted on Google by Kevin King
My Service Advisor Jerry Adams was completely professional and upfront with my whole experience. He explained what my recall was for as well as went over my mechanic inspection suggestions without being forceful
Posted on Google by Neil Eipp
John was absolutely amazing to work with! He made the entire car-buying process easy, comfortable, and stress-free. He was knowledgeable, patient, and never made me feel pressured. You can tell he genuinely cares about finding the right vehicle for his customers. If you’re looking for someone trustworthy and helpful, I highly recommend asking for John!
Posted on Google by Kennedy Satterfield
Had a great experience working with John. Traded in a 2022 Aviator for a 2025 Navigator. Start to finish everything was smooth. Also, when you go by ask to speak to Ivan. They’re blessed to have him!
Posted on Google by Garrison Riker
Elizabeth was very friendly and helpful during my visit. She kept me apprised of the service process and what was being done d to my Taurus. When the service was finished and I was checked out and ready to go she had my car brought to the door for me. It was a pleasant experience.
Posted on Google by David Ingram (David)
John and Ivan are great to work with.
Posted on Google by Adam Sheriff
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful. I also had a great conversation with the service manager, and he was awesome as well. They always take great care of my truck. I am an extremely meticulous person. Someone would say someone who is difficult with whom to work and these guys always take great care of me and My bronco!
Posted on Google by koetter Thomas
Service Adviser (Tom) provided me excellent customer service. He scheduled the appointment, over the phone, and then I saw him at the service department a few weeks later. I brought the vehicle (2025 Mustang GT) in for the Recall: 26C32. He kept me informed of the status of the inspection and the vehicle was returned early. Tom also emailed me a copy of the work invoice for my records.
Posted on Google by Bud
Rick and the whole team in the service department here at Shottenkirk Ford in Jasper GA Are awesome. I brought a 2015 Ford F150 in there.For recall service and transmission flush. I also had an issue with the truck shutting off at idle , even though it ran perfectly in a normal conditions So I asked them to do a diagnostics. The diagnostics revealed that I needed a Solenoid. replaced on the camshaft , and I had an oil pan gasket leak. I took the truck back a couple of weeks later to get the Solenoid replaced, they did replace it at a timely manner. And it has one hundred percent fixed my problem. I do plan ongoing to them in the future to do some upgrades and hopes that I can one day leave this truck to one of my grandchildren. Thanks again to Rick The mechanic and the whole team there.I really appreciate y'all!!!
Posted on Google by Summer time Adventures
I want to say that I've only used Shottenkirk service department twice, but I've been extremely impressed with the speed, courtesy and repair work I've had to this point, so much so that I drove 50 miles one way (plus arranged fro someone else to come and transport me back and forth, so two vehicles 100 miles each round trip). Keep up the good work.
Posted on Google by Morris Devereaux
Very professional and patient. Salesmen was very professional
Posted on Google by michael jones
Shottenkirk Ford always provides great service.
Posted on Google by Fred Drake
We’ve worked with Jay Webb several times when purchasing vehicles, and every experience has been outstanding. This time we were selling, and Jay delivered the same level of excellence. CarMax and Carvana gave similar offers, but Jay surprised us with a generous deal well above what we expected. The process couldn’t have been easier—I held the pen while he moved the paper. The showroom was immaculate, and the staff was genuinely friendly. Jay consistently delivers a top‑tier experience, whether you’re buying or selling.
Posted on Google by Kevin Nishimura
My auto dealership for life! Amazing people, great vehicles, & unbeatable service.
Posted on Google by Jerra Leann
Thorough, professional, got everything done needed appreciate quality
Posted on Google by Douglas Beard
Scott DiSalvo is always friendly and genuinely appreciates our business at Shottenkirk. Whenever my wife or I bring our vehicles in for service, we always ask for Scott. Scott is always glad to see us, makes us feel like a priority, and goes above and beyond to make sure we are taken care of. We really appreciate his excellent customer service and the way he treats us every time we come in.
Posted on Google by Tim Ellenburg
Extremely professional and thorough.
Posted on Google by Eric Wallace
JP was awesome in helping me purchase my newest vehicle. He was patient, understanding, and actually made car buying into a fun experience. He was honest and would hands down recommend him for your next purchase!
Posted on Google by Lindsay Dillon
Nice job punching out two minor factory recall problems. I got an appointment quickly and easily. They took me home with a shuttle so I didn’t have to wait. Very friendly staff, especially Thomas , my service advisor. I will be back!
Posted on Google by Skip Gunther
EVERYONE i had interactions with was GREAT. They all went out of their way to make this experience a pleasure to do.
Posted on Google by Patrick Ray
Scheduled appointment for my F-150 for a recall. My service advisor, Thomas, very friendly and helpful. I typically don’t go to dealership for service, but since this was a recall, I’m glad I made the choice to go to Shottenkirk Ford.
Posted on Google by Steve Dunn
Great customer service Work was performed in a timely manner
Posted on Google by Kenneth Garner
Dropped my truck off early morning and then they provided chauffeur services. I was able to get my job done as well as have the recall completed.
Posted on Google by Matt Leiter
Had a great experience with their service department regarding some warranty repairs - provided a loaner vehicle and completed the repairs in one day. Excellent!! Everyone was friendly and very accommodating while I was there. They have my business as long as I’m in this area!
Posted on Google by Randy Harrison
Did a great job! Courteous... delivered our truck back to us. Kept us updated on all repairs.... we will be back!!
Posted on Google by E N
They met all of my needs and my salesman David made the experience very easy !!!
Posted on Google by Alexis Smith
Aiways ask for Jerry, extremely nice and through, seems to always have my concern at the forefront
Posted on Google by Larry Williamson
Thomas Yarri was a great help in the service department, I was in and out quickly .
Posted on Google by Brandon Conner
Shottenkirk came through once again. Thank you guys for the great service.
Posted on Google by Sean Perone
Always have a great experience. The team is well versed and look to help. Did oil change and tire repair, Glad it was done at Shottenkirk Ford.
Posted on Google by Bernard Foodie
Knowledgeable and friendly. My service advisor always does great. Very helpful and friendly. Rotated the 4 new tires I got 12 months ago and advised me of items I needed to address - perfect experience.
Posted on Google by Allen Jensen
The customer service was great but it took too long for oil change with an appointment. If it was a walk-in I could understand but not appointment.
Posted on Google by James Wafe
Jerry in the service department is really helpful. I would recommend Shottenkirk to anyone
Posted on Google by Kevin Metcalf
Knowledgeable employees helping every way possible
Posted on Google by David Anderson
John Culpepper was amazing! He went above and beyond to get me in a new Mustang! Likewise the entire team were great! Awesome experience
Posted on Google by Michael Dean
Great service department and Scott took care of me and kept me informed along the way.
Posted on Google by Rich Nazzaro
Great service as Always, they are very easy to work with, and they are loyal
Posted on Google by Steve Leffin
Very good service, very courteous.
Posted on Google by Tim Ingram
The service person (Jerry) was knowledgeable, concise and respectful of my time. The quote was consistent with the bill.
Posted on Google by Randy Barstow
As always Jerry in the service department took care of all my needs. He always does a great job and I never have to worry about my car. He pays attention to the details and that's what I like.
Posted on Google by Deborah
I was impressed with ease of purchase and team’s professionalism. Both Ben and Greg were fantastic
Posted on Google by Alex Fedovskiy
By far the easiest and quickest process of purchasing a vehicle. In the past, it seemed like getting a vehicle could take all day long. DW did an excellent job getting me into the vehicle that I wanted in a timely manner. Even though I live 3 hours away, Shottenkirk Ford will continue to have my business!
Posted on Google by Cody Smith
I would like to tell Randy at Shottenkirt a big thank you for helping me with my new expedition. It was worth the drive from Dawsonville to meet this team! Looking forward to be a regular visitor! I purchased my car in April. Took it to the service department July 29th and surprised to find out I had made the appointment at the wrong dealership! In which Thomas in the service department was awesome he worked with me and Again Randy can to my rescue and provided me with a car to come back to Dawsonville in! The team was the best! I had my car back the next day even with their full agenda I was able to pick my car up the next morning. I have never in all experiences with purchasing a vehicle and keeping it maintained had the positive Interaction that I have had with everyone at Shottenkirt Ford! They have truly stood by their word and I have never felt more confident in my decision! I will gladly share my experience about this wonderful team at this dealership! Thanks again for such an amazing crew! You guys rock!
Posted on Google by Debra Davidson
Very good
Posted on Google by william pahl
Ritchie was great and took awesome care of me and my Bronco!
Posted on Google by Gloria Robinson
Great visit very nice and prompt. Thank you!
Posted on Google by Joyce Espinosa
We had a wonderful buying experience with John Culpepper and his manager Ivan this past weekend at Shottenkirk Jasper. We had visited the weekend prior and weren't ready to make a decision yet. We not once felt pressured to buy. We went back the following weekend and test drove several more vehicles and found the perfect one. John was patient and knowledgeable. We would recommend heading over to see them, and we will definitely be back if we're ever in the market again.
Posted on Google by Erica Pickett
Can’t ask for a better experience. Brought my F150 Raptor in for service. I interacted with 3 employees while I was there and they could not have been nicer. Scott in service was great and I spoke with one salesman and one young sales lady who were extremely nice. Which I could remember their names. Keep up the good work. You definitely earned me as a customer for life, and I will be buying my next vehicle from you all.
Posted on Google by Robert Angrisani
Brian Hughes the service manager and Ron Hebert went all out with help on our software issue on our 2025 Maverick XLT. Very polite and concerned, very knowledgeable, and kept us updated on progress and over night stay. Take them to lunch or a raise. 😂 Many thank to all service tech also.
Posted on Google by Kenneth Phillips
As a woman, it’s important to know that the service department treats me fairly and transparently. These guys do. They answer my questions with complete honesty. I feel very well taken care of, the way my dad would. They have my vehicle ready on time and if there is a delay, they communicate upfront. For example, the part my car needed was on backorder. They let me know before we left and provided a loaner since it was going to take longer than expected. Y’all I drive 40 miles just to use this service department. I am sure there are others with quality service, but when you find the one you trust and feel comfortable in, you’ll make the drive.
Posted on Google by Amy W
The hard work and dedication to find me the right truck and staying late so I could drive it home is unmatched
Posted on Google by Deston Hunt
My experience there was extremely satisfying we had John Culpepper as our sales rep and he went above and beyond to highly please my wife and I in regards to buying our SUV highly recommend going there and asking for John Culpepper when you go. he will go above and beyond for you to get what you need done.
Posted on Google by Derek Pickett
Just bought a new Bronco at Shottenkirk. Mori our sales guy was great and worked hard to make the deal happen. He was professional and realistic in what he could do. The sales manager, Ivan, was also great at supporting his salesman in getting the deal done.
Posted on Google by Randi Langley
Honest. Fair pricing for a dealership. They do great work and my service Rep Scott is awesome. I’ve got a 2012 F-250 and these folks keep me trucking… When she goes one day, I’ll come back here and buy a new one off the lot.
Posted on Google by Erin Fletcher
Scott Disalvo is an excellent service guy! Shottenkirk takes care of me!
Posted on Google by Ross Ciongoli
Always good service and respectful.
Posted on Google by David Ray
Handled my maintenance needs efficiently and effectively.
Posted on Google by John Summers
Great customer service. These guys rock.
Posted on Google by Scott Blalock
I had an outstanding experience purchasing my vehicle thanks to DW and Gary. From the moment I walked into the dealership, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than trying to make a quick sale. They took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. There was never any pressure, and they went above and beyond to make the entire buying experience smooth, transparent, and stress-free. If you're looking for someone who is honest, patient, and truly cares about their customers, I highly recommend asking for DW and working with Gary in Finance. I couldn't be happier with my purchase and will definitely recommend them to my family and friends. Thank you for making what is often a stressful experience an enjoyable one!
Posted on Google by Oscar Ruiz
Great service! Even saved me some money by running some things through warranty. Will use them again for sure
Posted on Google by Sean Hawkes
My experience was quick, stress-free and fair. Not often you find this level of service and quality. Great salesmen and the manager was very nice and fair. We were in and out very quickly.
Posted on Google by Andy Milton (Andy M 17)
Very professional, knowledgeable, and dedicated to making sure you get a vehicle you love
Posted on Google by jennifer ray
Did a great job
Posted on Google by Fred Dunaway
Best new car buying experience I’ve ever had. I called the dealership on a Friday and Saturday morning everything was done and finalized in less than two hours. DW in sales was absolutely terrific. Professional, responded quickly, friendly and easygoing, and he went to every length to ensure a great and smooth experience. He even had the car cleaned up and ready to go before I arrived at the dealership. If you’re in the market for a new vehicle, I would highly recommend this dealership and make sure to ask for DW.
Posted on Google by Jason Akers
Shottenkirk is a really good place to purchase a car or truck they treat you with respect and do anything they can to get you in the car you want so I give the a 10 thanks rich for all you did I'm very happy
Posted on Google by daniel williams
Rich was awesome to work with! I drove 8 hours round trip to buy my Expedition, and he made the whole process so easy. He was honest, answered all my questions, and had everything ready when I got there. I never felt pressured, and everything went smoothly. Being young and buying a car can be intimidating because you don’t always feel like you’re taken seriously. Rich treated me with respect from the very beginning and never made me feel like I wasn’t worth his time. If you’re looking for someone who genuinely cares about his customers and wants to make the car-buying process as easy as possible, I highly recommend asking for Rich.
Posted on Google by Lexi
John and Ivan were super helpful. They made the process very easy. They listened carefully to our needs and made sure our truck needs were met and within our budget.
Posted on Google by AMBERLEE WARREN
Had my oil changed over the weekend at Shottenkirk, Richard and Brian made sure I was informed and take care of..they are some great folks up there at Shottenkirk Ford in Jasper Ga.
Posted on Google by Nancy Anderson
Ben Hall was very helpful when we purchased our truck!
Posted on Google by Ashley Mays
Bernard and Rick were amazing to work with. I love this car. I’m very impatient and this was a breeze.
Posted on Google by Andrew Johnson
Great service Jerry was a big help!
Posted on Google by Avery Davis
Serviced vehicle quickly.
Posted on Google by Ken Skinner
Great jod
Posted on Google by Kerry Hughes
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