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Jerry always does a great job. gets my car picked up (usually by Tonya and Matt) and brought back to me same day. love it!
Posted on Google by Kara Jordan
Great experience, Zach was a pleasure to work with and everything was fixed, signed, sealed and delivered promptly. Thanks!
Posted on Google by Brandon Malone
Came up from Woodstock to work with Randy. Straight shooter who knows how to treat his clients!! Highly recommend!!
Posted on Google by Mathew Valente
I purchased a new to me vehicle from Randy at Shottenkirk a couple months ago. This was by far the absolute best car buying experience I’ve ever had. Randy was phenomenal he was so kind to help me the way he did. The finance guy was perfect ( didn’t get his name, I think initials are AW) they had me in and out of the dealership so quickly as I requested. Had one small service follow up and Brian, Zach and the rest of the team were awesome. Went above and beyond for me. This definitely was a pleasant vehicle buying experience. I would highly recommend all the names above. I am so thankful my vehicle search lead me here.
Posted on Google by Connie Law
Great and easy buying experience with Randy! Thank you!
Posted on Google by Brittany Darby
10/10 experience would highly recommend I do all my oil changes and everything here
Posted on Google by Kadin Stuart
Got my Car serviced no problems good job good people
Posted on Google by Tony Smith
I had an amazing experience with Wyatt and Eddie. They have now sold me 2 cars and their customer service is awesome. I will be buying all my cars here.
Posted on Google by Wade Schimke
Eddie and Randy are the best in the business!! I’ve been buying trucks From Shottenkirk Ford for several years. They’ve always taken care of me and my family We are very grateful We’ve gotten the best deals, the best service, the best customer service, the best automotive repair service from their automotive department And also the best rates and deals from their finance department. All of their staff is customer service, friendly, and very polite. We will be doing our business with Shottenkirk Ford, Eddie and Randy And I highly highly highly recommend them!!!!! We had purchased the extended warranty on one of the vehicles that we had purchased from Shottenkirk. Their parts and service department are also exceptional It’s the best service I’ve ever experienced in all the car dealerships. I’ve dealt with over 30 years Shottenkirk has earned our family business for life We could not be more grateful for Eddie and All, who are on his team in sales And also exceptional service and parts And also some of the fastest turnarounds in the service department Thank you again always Scott H
Posted on Google by s honan
Overall we had excellent service. We were fit in on a holiday weekend when our car suddenly broke down. Everyone was friendly and our car was back up and running smoothly in a very short timeframe.
Posted on Google by Melissa Welch
Eddie and Wyatt were great helping me with the sale of my new F150. I will be back in the near future.
Posted on Google by Grant Kelley
Great service and knowledgeable staff
Posted on Google by Ron Holland
I would like to formally recognize the entire operation of Shottenkirk Ford in Jasper, Georgia, for consistently delivering a level of service and professionalism that reflects the highest standards of the Ford brand. From leadership and management to service personnel and support staff, every department operates with impressive coordination, courtesy, and integrity. My recent experience exemplified this excellence. Jerry Adams, my Service Advisor, provided exceptional care—meticulous, thorough, and fully committed to ensuring that every aspect of my visit was handled with precision. The quality of the service performed on my vehicle was outstanding, and Jerry’s attention to detail made the entire process seamless and reassuring. It is worth noting that I travel 71 miles specifically to receive the caliber of service that Shottenkirk Ford consistently provides. This dealership has earned my complete trust due to its exemplary customer care, efficient operation, and evident pride in representing the Ford brand. Their management team ensures that all customers are treated with respect and professionalism, and that the dealership runs smoothly at every level. To Ford Motor Company: Shottenkirk Ford of Jasper stands as a model of excellence within your network. To the public: This dealership represents the highest standards of service, and I hold their entire operation—from top to bottom—in the greatest esteem. I wholeheartedly recommend Shottenkirk Ford of Jasper to anyone seeking exceptional vehicle service and a truly professional customer experience.
Posted on Google by Herman Charles-Prosper
Wyatt Bernhardt made the entire car-buying experience smooth, stress-free, and actually enjoyable. He was honest, patient, and incredibly knowledgeable about every detail of the vehicles I looked at. He never pressured me, answered all my questions, and truly went above and beyond to make sure I got exactly what I wanted. If you’re looking for a salesman who genuinely cares and delivers top-tier service, Wyatt is the one. Highly recommend!
Posted on Google by Austin Daman
Had a great experience all thanks to Wyatt! If you’re in the market for a car go see him!!
Posted on Google by Josh McKinney
I came to the dealership recently to look at some crossovers to replace my current car. I spoke to Wyatt and told him I wasn’t ready to buy yet, but just looking. Wyatt gave me a good idea of the vehicles available and was considerate of my budget. He also provided his business card in case I have any more questions. I will definitely go back to Shottenkirk when I am ready to buy a new vehicle.
Posted on Google by Greg Smimmo
Thank you, Wyatt, for making buying a car easy and enjoyable. You are a wonderful salesperson, and I appreciate it.
Posted on Google by Ally Dillon
My new favorite Ford dealership ran into Wyatt who was knowledgeable in the models and help me pick the right vehicle for me highly recommend him.
Posted on Google by Mason Sass
Wyatt was helpful, didn’t even eat his breakfast till we got finished. Eddie gave me top dollar for my trade in! Great place and folks! We will definitely be doing business with them on our next transaction! Customer service was exemplary!
Posted on Google by Charles Patterson
Was looking for a second car. Saw options online and we decided to visit. A wonderful no pressure experience. Wyatt, our salesman, took time to listen to our wants and directed us to a car that met them all. Would highly recommend.
Posted on Google by Howard Gugel
Excellent experience. Jerry Adams and others on the support team were knowledgeable, friendly and attentive. Wait time for the service was reasonable and as expected.
Posted on Google by percy simpson
Had an amazing experience buying my Ford Explorer from Wyatt! Super friendly, straightforward, and made the whole process stress-free. Highly recommend!
Posted on Google by gabrielle orrico
Wyatt was helpful, didn’t even eat his breakfast till we got finished. Gave me top dollar for my trade in! Great place and folks!
Posted on Google by Charles Patterson
I had the pleasure of working with Randy at Shottenkirk. The entire process was quick and seamless. The whole team at Shottenkirk could not have been more helpful and friendly. It’s nice to find a place that treats their customers with courtesy and respect. Randy took the time to look through all the inventory with me to make sure that I was getting the right truck for me. I will be returning when it is time for my next vehicle.
Posted on Google by Josh Farmer
Purchased a new Mustang from Schottenkirk Ford in Jasper. Bernard, Pete and Ivan were all professional, courteous and got the deal done without unnecessary upsale BS. I’d buy again from this store
Posted on Google by Martin Block
Landon was exceptional! Efficient, helpful, quick, and he listened to what I wanted and needed. Time is money and I don't waste either. Landon understood that and I will definitely be back. Eddy was also very helpful and once he learned what I wanted, he worked to make it happen. I was also please with Mr. Kim in finance. Thank you to everyone for making it a smooth and fast buying process. I'll be back soon.
Posted on Google by Marcia Myers
Rich, Ivan, and Sang are the best and amazing to work with! I wouldn't hesitate to make another 5hr drive to buy another car or truck from them. Strottenkirk is an amazing dealership, may God bless these men and everyone in the dealership. They went above and beyond!
Posted on Google by Luis Najera
Very easy process! Was a great experience thank you for the new 2025 F150
Posted on Google by Brandon Shirley
Great service
Posted on Google by Charles Paulk
Friendly,very good service in a timely manner!
Posted on Google by barbara chamlee
Great store, great service, best staff and support technicians. Well pleased with service and price
Posted on Google by Gary Lichtenberg
Scott in service is the best! Very friendly and professional. Communicative and always helpful. Our company gets the vans worked on there and he is always who I see. Great guy, and great representation of the work place!
Posted on Google by Michael Erdman
Got me in and out quickly and everyone was polite and professional.
Posted on Google by Scott Richardson
Excellent service, the pick up and delivery of my vehicle is extremely helpful. I will continue to do business with Shottenkirk Ford.
Posted on Google by robert collett
Very professional service department and well laid out intake and receiving.
Posted on Google by Craig Lynch
Ben and the finace gentleman next to him were great. Both were very professional and easy to get along with. Ben was very up front with everything including the price. The finance gentleman walked me through everything even though I had a million question. Over my experience was 10/10 and Ford Jasper has very nice facility. I'll be definitely coming back for that free oil change and maybe purchase of another vehicle.
Posted on Google by Joseph Kaliko
Shottenkirk ford made car buying easy f I r me a big thanks to Bernard and everybody else who made buying this car happen
Posted on Google by Travis Wilson
We have been there two times and we're very pleased. We bought two trucks and planing on going back again in the near future to by my wife a bronco. Bernard helped us both times and we love working with him. He will help you in any way possible. We want to Thank Benard and all that was involved in helping us. So if there is anyone on here that needs a vehicle go to Shottenkirk. Thanks again. Frieda and Allen Grant.
Posted on Google by Allen Grant
We had a great experience, brooks helped us out and was great!
Posted on Google by jaiden ramatowski
Scott D takes great care of our needs ,he has stayed past his shift several times to personally help us check out or pick up our vehicles
Posted on Google by Gary Baughman
Fast, easy, friendly service!
Posted on Google by Peter Scott
I am sure most do not submit a review without actually doing business with the entity but since I absolutely loathe car shopping and my experience was nothing but pleasant from the beginning with Stephanie working with my crazy requirements last night to Wyatt test driving and paperwork today to Eddie sitting down and letting me know where I am at and what my options are. I did not purchase today only because I want to get a little better lined out for my next purchase but you guys will most definitely be getting my business when I am ready so thank you for your time spent with me today and not bullying a single girl into jumping the gun on a big purchase and allowing me to walk away with my dignity. You all are the best!
Posted on Google by Monica Berry
Very prompt service,very respectful. Explained what they did and what would need to be done in the near future
Posted on Google by Sandra Barclay
Jeremie Staves took care of my filter replacement quickly! Thank you so much
Posted on Google by Jacqueline Staves
I dropped off truck for service and anything deemed necessary. All my information was in computer and had points. Everything taken care of in a timely manner. Received text and called when ready. Very professional and friendly technicians.
Posted on Google by Pamela Smith
Had a great visit as always at Shottenkirk! The staff is always friendly and professional and Zach was my point of contact and was very efficient courteous and got me in and out very quickly which I appreciate! I would highly recommend this dealership for any of your service needs! THANKS ZACH!
Posted on Google by Michele Champagne
Aiways ask for Jerry, extremely nice and through, seems to always have my concern at the forefront
Posted on Google by Larry Williamson
Great experience! Jerry was wonderful to deal with . Set appointment and all went smoothly
Posted on Google by Kevin Morton
We always did our maintenance wìth them and were always great and no long waiting time. We also did our recall for our vehicles so when we didn't need our 2nd vehicle, we decided to sell our Ford Explorer and we were very happy with their offer. Great company and service to deal with.
Posted on Google by Gail Cornelius
Dale our salesman went above and beyond to make us feel welcomed along sales manager who bent over backwards to make our deal work. Well worth the drive to buy from this dealer
Posted on Google by Wayne Crenshaw
Our family has purchased three cars in the past two months from Shottenkirk Ford Jasper, and always had a great experience!
Posted on Google by Heather White
We have been dealing with Shottenkirk Ford Jasper for several years. We have always been very pleased with their sales team and service e.
Posted on Google by Chanda J. Sims
Jerry adams was an amazing service advisor answered all questions and concerns i had. Also got my car back to me in a timely manner
Posted on Google by Tonya Winn
Great experience, Jerry was very nice!!!
Posted on Google by Shirley Floyd
I thought I was in a hopeless upside down situation, the sales staff, used car manager, finance folks put together a deal I thought was not possible. I’m in a vehicle I wanted at a price I wanted. Good job folks.
Posted on Google by James Stearns
To me this is the best place to keep my F150 in top running order . Scott and Brian are the best .
Posted on Google by C W Kit Farr
Great experience with Randy Pigue and the team. Would highly recommend
Posted on Google by Tom Ryan
Outstanding sales force, excellent experience overall.
Posted on Google by valerie armstrong
I live in NC but while visiting my family I always have my Explorer serviced in Jasper. I feel confident it’s done right.
Posted on Google by Rene Albors
Bernard was AMAZING! This was my 4th Jeep purchase and by far the best car buying experience I have ever had.
Posted on Google by Dallas Plays VR
Scott does a great job making sure everything is right. Good service!
Posted on Google by David Corning
Great people, great service. I will return as needed.
Posted on Google by Kelly Lacey
Great team excellent service Zack had evey thing ready to go.
Posted on Google by Bernard Foodie
I love Shottenkirk because they always keep me informed. They have great prices and the work has always done right the first time. I always ask for Scott because he explains everything to me and he gets a job done! I give Jasper Shottenkirk five stars.
Posted on Google by deb Depiazza
Prompt. Courteous. Professional. Helpful. Comfortable and pleasant waiting area. Provided progress report while waiting.
Posted on Google by Jim Chastain
Great Dealership! Helpful in all areas of taking care of your car for maintenance. To purchasing a new have purchased 2 from them hassle free! Highly recommend
Posted on Google by Kim Dewey
We drove from Atlanta to buy from Shottenkirk Ford in Jasper, and it was well worth the drive. Ben Hall went above and beyond for us, especially when it came to offering snacks and treats for our kids, as well as two separate test drives so we could keep eyes on our kiddos. The kids room was a major benefit to the experience as well. Ben was knowledgeable and approachable, and we trusted him immediately. Highly recommend!
Posted on Google by Alyson Brooks
Great service department! Will be back.....
Posted on Google by Darren Fichter
Work was done quickly and efficiently. Nice place to wait. Good experience
Posted on Google by robin page
Thanks to Carson and Eddie for the smooth transaction and experience!! And the rest of the team for all there help. This is are second purchase from this dealership and would recommend them to everyone Thanks again
Posted on Google by Ted Ellis
I have been going to Shottenkirk for 5 years and every time the service has been excellent!! Prices are great compared to other dealerships I have used!! Everyone here gives outstanding service:)
Posted on Google by JoyMarie Colombo
Quick oil change! Great service!
Posted on Google by Andrea Owens
I usually get great service with Shottenkirk Ford. I went in for an oil change and inspection. I know the oil change was completed but I never received the inspection report which I usually get attached with the invoice. This time I also got the truck back with noticeable oil or grease on multiple areas of the truck with the majority of them on the hood and upper passenger quarter panel near the hood. The service took place a day after I had washed my truck. I still would recommend Shottenkirk for service as I believe this is a one off experience with them forgetting the inspection report and also giving me my truck back with oil/grease marks.
Posted on Google by Edward Joyce
I had the best and easiest experience at Shottenkirk!!! Will definitely come back and do business with them! Bernard made everything so easy to do (especially with it being my first adult purchase). I cannot thank him enough for taking the time out of his days to reply to my emails and answer every phone call of mine. THANK YOU SO MUCH BERNARD AND SHOTTENKIRK TEAM!!!
Posted on Google by Leslie Riquelme Hdez
Shottenkirk Ford made purchasing a new vehicle a pleasure.
Posted on Google by Gary Jenkins
Very friendly and professional. Only upgrade they could do might be to add more out Electrical Outlets in the waiting room for working on cell and laptop while waiting. Meanwhile, very knowledgeable, friendly and professional service staff! I will be back!
Posted on Google by Jim Silverman
Great customer service!!
Posted on Google by Julie Wagner
Have purchased 4 personal vehicles and many company vehicles from Shottenkirk. These guys always take great care of us and our vehicles, even my wife’s BMW.
Posted on Google by Scott Stokes
As always, it is always a great visit. We are in and out. Customer service is always available and willing to assist with anything. Never a disappointment.
Posted on Google by Mary Reynolds
The service center of Ford Jasper was outstanding. Everyone I talked with was very friendly, professional and helpful.
Posted on Google by Janet Jordan
Fantastic customer service. Came all the way from Lawrenceville. If you are in the market go see Randy he will take great care of you!!!
Posted on Google by Natasha Smith
Got me the value I wanted for my trade in and gave me a good deal on a great truck. The salesman, and finance team were genuine and knowledgeable. Would recommend any purchases to go through them.
Posted on Google by Jonah Oubre
Truck was done at an reasonable time
Posted on Google by E Star Emerson Cordell
We test drove a Ford Transit Connect and loved it. We had a fantastic experience with Randy as our sales professional; he gave us the information we asked about, and was very helpful! Pete in the financing department made that process so simple. And the other staff personnel also went above and beyond to make it an enjoyable experience! It was truly the most pressure-free experience I've ever had!
Posted on Google by Jill Robinson
Bought my 3rd ford truck from jasper ford , vehicles expensive these days but look at what you get . Performance towing / braking is so much better than older trucks . Dealer is fast at getting deals closed and the paper work , very good at what they do . In and out , pleasure experience. Service department great , see Scott in service & Bernard sales . Booking appointment to get my trans flush and rear end diff service , service department prices are reasonable for a dealership . Thank you
Posted on Google by Charles Perry
I am glad I found Shottenkirk Ford in Jasper. I live by another Ford dealer but I skip them to come to Jasper because the service is that good
Posted on Google by Mike F
Great service at Shottenkirk Jasper. Zach was top notch, explained what would happen to address the recall. Texted me his number for any questions I might have. Texted when my truck was ready.
Posted on Google by Bill Cupp
Excellent service center. I will take my Ford Ranger back.
Posted on Google by John Stauter
Had a fantastic, easy buying experience with Randy! Drove over from Cumming to get our car here and couldn't ask for better
Posted on Google by Aaron Robinson
Jerry Adams went over and above to make my 1st visit to Shottenkirk Ford a success and very satisfying visit. I WILL RETURN and inform my friends.
Posted on Google by Lawrence Witt
I was impressed by the service department! Team member/service manager took the time to explain my extended warranty and showed me things about my truck that I didn’t know were there‍ Pleasant experience.
Posted on Google by James Johnson
I was happy with the service
Posted on Google by George Goodman
Eve made buying my F-150 such a great experience! She was personable, knowledgeable, and really made me feel comfortable throughout the whole process. I highly recommend working with her if you’re looking for a vehicle.
Posted on Google by Kiara Hackler
Eddie Hefferon, is the man! I’ll be honest, I had heard horror stories about this dealership and have avoided doing business there for quite some time. Thankfully we went in and seen otherwise for ourselves. Eddie was such a sport at playing the numbers game and dealing with my very HANGRY self. Such a cool guy & was willing to help in any way he could.
Posted on Google by Morgan
Always great customer service. Scott is the best in the service advisor business to taking care of customers needs. Shottenkirk Ford is my go to dealer. Appreciate the help and support from them. Thanks
Posted on Google by jim maltese
Working with Ben was awesome! He was very knowledgeable and had patience with my indecisiveness...Lol I would definitely recommend Ben and Shottenkirk in Jasper. The people in the service department are very kind as well.
Posted on Google by Mary Hawf
The Shottenkirk team is great, i bought a 99 F350 that had outstanding service recalls....26 year old recalls it took about a week and a half to track down the parts and the instructions but they got it done. I couldn't happier.
Posted on Google by Bent Frame Brewing
service was incredibly helpful. I’m so glad I got him as my service advisor. They made the car servicing a much easier event. They picked it up at my home, took it to the dealership and fixed it and then brought it back to my home, ready to drive. Would not go anywhere else.
Posted on Google by Susan Dibeler-Spehar (Petunia)
Landon sales, Eddie sales manager and the man in finance that did our deal all exceeded our expectations and made the deal fly through flawlessly! Love the BMW
Posted on Google by Tracy Noeth
Excellent and fast buying experience with Randy P! He’s awesome and got me into a car today!
Posted on Google by Kelsie Saint
I am so thrilled with our experience here! My husband and I have always felt intimidated by attempting to go into these big nice dealerships, because we always felt unsure that we would ever be able to get into a vehicle at one of these places. We scheduled anyway, and not only did the team here make it incredibly easy, but Mori (SHOUTOUT TO THE BEST) didn’t just get us into any car, he got us into what his always been my absolute dream car in my dream color! I couldn’t believe it. And as intimidating as these dealerships can seem, we walked away with a better deal on the price of the car and our payments then we ever would have if we would’ve settled on going to another one of those buy here-pay here places. I cannot believe the luck that we had and the service that we were given! They took such great time with us and I would recommend anyone who is looking for a vehicle to come here and don’t forget to ask for MORI! He’s your guy. Promise. I also have to shout out Gary and financing! It was a little bit of confusion with some of the paperwork between us and the bank, but with Gary and Mori together, and all of their help and patience, we were able to get it all worked out! And we are leaving being the happy owners of a Hyundai ELANTRA 2023! 🙂🙂🙂🙂🙂
Posted on Google by Julia Marie Green
Jasper ford was the best place I have ever done business with. They worked hard to get me a deal and I left that with a car.
Posted on Google by Sam Jordan
Scott was very helpful
Posted on Google by Gail Williamson
I rely on the service department to tell me what my vehicle needs and I count on Jerry Adams to do just that. I believe he does a great job. My wife and I both like Tanya who receives us when we arrive. She is very friendly and sociable.
Posted on Google by J D
All went well
Posted on Google by James Wafe
All staff very friendly I purchased a very nice used vehicle. More was great to work with
Posted on Google by Michele Truax
This was the absolute best car buying experience I’ve ever had! Johnathon, and Ivan worked so hard and so endlessly to make sure I got to drive off that parking lot in my brand new 2026 ford explore! Johnathon was amazing! He was so helpful! Such a wonderful personality. Really the best. Any time he saw me getting stressed out he would step up and remind me that I was getting the car not to worry and I did thanks to these great men staying after hours just to make sure!! Thank you guys!!
Posted on Google by C Jordan
This is the best car lot around!!! I went in kinda not expecting much to be honest because another car lot ran my credit a lot in a 2 day span and dropped my credit a bit. And didn’t help me get a car but I went in to shottenkirk I worked with jp he was AMAZING! He got me a beautiful 2026 ford explorer! He told me he wouldn’t stop until I left with my car today and he didn’t!! Him and Ivan worked endlessly on the phone’s getting the bank approval and letting me drive my new car home. Jp was wonderful!! He stayed way over his shift to make sure I was able to close the deal. And poor Ivan stayed on the phone for hours with the banks getting everything taken care of! I will recommended everyone to go see them! They are honest trustworthy men!! And I’m so in love with my car 🖤🖤🖤
Posted on Google by Cari Jordan
10/10. Helpful, quick, & simple. Loved the experience.
Posted on Google by Devin Thompson
JP is as great. Very helpful. All staff was amazing
Posted on Google by karen bartenfield
Cody Beringause…great salesman and overall experience!!! Lots of inventory!
Posted on Google by Kristin Holbert
I purchased a F150 back in December and arrived for my first service. Scott was the service rep and he was very helpful and professional. He was very kind and personable. The time taken was well deserved and the service was meticulous and accurate to its needs. I highly recommend Shottenkirk of Jasper for you service and sale needs ⭐️⭐️⭐️⭐️⭐️.
Posted on Google by James Powers
Two of our vehicles needed recalls repairs. Both were fixed within 1 day each. Valet service was excellent!
Posted on Google by Mike Beers
In for oil change and 28000 miles service - they completed the service in quick time and I was out. No issues - great customer service. My dealership!
Posted on Google by Randy Harrison
My experience at Shottenkirk was 10/10! Everyone from JP to Jose to Gary was amazing. They worked so hard to get me into a car I not only LOVE but can afford! Would recommend to any and everyone!!!!!!!
Posted on Google by cassie petty
My service Advisor Jerry is the ABSOLUTE BEST. I have been using this dealership since 2020 with my purchase of my SUV. They all all very good. But Jerry goes above and beyond. Accurate works with patience and educational with my needs. All dealers should have a Jerry as their Advisor!
Posted on Google by K Most
Great service John and Ivan were very professional and great at what they do will recommend them to everyone
Posted on Google by Willie Qualls
They do there best to take care of the customers needs. No reason to complain about these fine jasper workers.
Posted on Google by Pat Haymond
Johnathan Culpepper was very helpful with the purchase of my vehicle. Thanks for your help
Posted on Google by Haylee Huff
My service appointment was great! They did a major repair very quickly!
Posted on Google by John Hawkins
Cody was very helpful with everything we needed! Very efficient and very nice and respectful!
Posted on Google by Kimberly Fields
Service representative professional and friendly
Posted on Google by Frank Koues
I took my truck in and they serviced it right away. Nice to be able to drop off and they get it done!
Posted on Google by COREY UNSER
Super friendly front desk clerks
Posted on Google by stacey chambers
Smooth and quick process !
Posted on Google by Stephen Motes
John did an amazing job!
Posted on Google by Victoria Culpepper
John did an AMAZING job.
Posted on Google by Amber Waldrop
John was professional and personable. Extremely satisfied with all stages of my purchase.
Posted on Google by Kevin King
My Service Advisor Jerry Adams was completely professional and upfront with my whole experience. He explained what my recall was for as well as went over my mechanic inspection suggestions without being forceful
Posted on Google by Neil Eipp
John was absolutely amazing to work with! He made the entire car-buying process easy, comfortable, and stress-free. He was knowledgeable, patient, and never made me feel pressured. You can tell he genuinely cares about finding the right vehicle for his customers. If you’re looking for someone trustworthy and helpful, I highly recommend asking for John!
Posted on Google by Kennedy Satterfield
Had a great experience working with John. Traded in a 2022 Aviator for a 2025 Navigator. Start to finish everything was smooth. Also, when you go by ask to speak to Ivan. They’re blessed to have him!
Posted on Google by Garrison Riker
Elizabeth was very friendly and helpful during my visit. She kept me apprised of the service process and what was being done d to my Taurus. When the service was finished and I was checked out and ready to go she had my car brought to the door for me. It was a pleasant experience.
Posted on Google by David Ingram (David)
John and Ivan are great to work with.
Posted on Google by Adam Sheriff
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful. I also had a great conversation with the service manager, and he was awesome as well. They always take great care of my truck. I am an extremely meticulous person. Someone would say someone who is difficult with whom to work and these guys always take great care of me and My bronco!
Posted on Google by koetter Thomas
Service Adviser (Tom) provided me excellent customer service. He scheduled the appointment, over the phone, and then I saw him at the service department a few weeks later. I brought the vehicle (2025 Mustang GT) in for the Recall: 26C32. He kept me informed of the status of the inspection and the vehicle was returned early. Tom also emailed me a copy of the work invoice for my records.
Posted on Google by Bud
Rick and the whole team in the service department here at Shottenkirk Ford in Jasper GA Are awesome. I brought a 2015 Ford F150 in there.For recall service and transmission flush. I also had an issue with the truck shutting off at idle , even though it ran perfectly in a normal conditions So I asked them to do a diagnostics. The diagnostics revealed that I needed a Solenoid. replaced on the camshaft , and I had an oil pan gasket leak. I took the truck back a couple of weeks later to get the Solenoid replaced, they did replace it at a timely manner. And it has one hundred percent fixed my problem. I do plan ongoing to them in the future to do some upgrades and hopes that I can one day leave this truck to one of my grandchildren. Thanks again to Rick The mechanic and the whole team there.I really appreciate y'all!!!
Posted on Google by Summer time Adventures
I want to say that I've only used Shottenkirk service department twice, but I've been extremely impressed with the speed, courtesy and repair work I've had to this point, so much so that I drove 50 miles one way (plus arranged fro someone else to come and transport me back and forth, so two vehicles 100 miles each round trip). Keep up the good work.
Posted on Google by Morris Devereaux
Very professional and patient. Salesmen was very professional
Posted on Google by michael jones
Shottenkirk Ford always provides great service.
Posted on Google by Fred Drake
We’ve worked with Jay Webb several times when purchasing vehicles, and every experience has been outstanding. This time we were selling, and Jay delivered the same level of excellence. CarMax and Carvana gave similar offers, but Jay surprised us with a generous deal well above what we expected. The process couldn’t have been easier—I held the pen while he moved the paper. The showroom was immaculate, and the staff was genuinely friendly. Jay consistently delivers a top‑tier experience, whether you’re buying or selling.
Posted on Google by Kevin Nishimura
My auto dealership for life! Amazing people, great vehicles, & unbeatable service.
Posted on Google by Jerra Leann
Thorough, professional, got everything done needed appreciate quality
Posted on Google by Douglas Beard
Scott DiSalvo is always friendly and genuinely appreciates our business at Shottenkirk. Whenever my wife or I bring our vehicles in for service, we always ask for Scott. Scott is always glad to see us, makes us feel like a priority, and goes above and beyond to make sure we are taken care of. We really appreciate his excellent customer service and the way he treats us every time we come in.
Posted on Google by Tim Ellenburg
Extremely professional and thorough.
Posted on Google by Eric Wallace
JP was awesome in helping me purchase my newest vehicle. He was patient, understanding, and actually made car buying into a fun experience. He was honest and would hands down recommend him for your next purchase!
Posted on Google by Lindsay Dillon
Nice job punching out two minor factory recall problems. I got an appointment quickly and easily. They took me home with a shuttle so I didn’t have to wait. Very friendly staff, especially Thomas , my service advisor. I will be back!
Posted on Google by Skip Gunther
EVERYONE i had interactions with was GREAT. They all went out of their way to make this experience a pleasure to do.
Posted on Google by Patrick Ray
Scheduled appointment for my F-150 for a recall. My service advisor, Thomas, very friendly and helpful. I typically don’t go to dealership for service, but since this was a recall, I’m glad I made the choice to go to Shottenkirk Ford.
Posted on Google by Steve Dunn
Great customer service Work was performed in a timely manner
Posted on Google by Kenneth Garner
Dropped my truck off early morning and then they provided chauffeur services. I was able to get my job done as well as have the recall completed.
Posted on Google by Matt Leiter
Had a great experience with their service department regarding some warranty repairs - provided a loaner vehicle and completed the repairs in one day. Excellent!! Everyone was friendly and very accommodating while I was there. They have my business as long as I’m in this area!
Posted on Google by Randy Harrison
Did a great job! Courteous... delivered our truck back to us. Kept us updated on all repairs.... we will be back!!
Posted on Google by E N
They met all of my needs and my salesman David made the experience very easy !!!
Posted on Google by Alexis Smith
Aiways ask for Jerry, extremely nice and through, seems to always have my concern at the forefront
Posted on Google by Larry Williamson
Thomas Yarri was a great help in the service department, I was in and out quickly .
Posted on Google by Brandon Conner
Shottenkirk came through once again. Thank you guys for the great service.
Posted on Google by Sean Perone
Always have a great experience. The team is well versed and look to help. Did oil change and tire repair, Glad it was done at Shottenkirk Ford.
Posted on Google by Bernard Foodie
Knowledgeable and friendly. My service advisor always does great. Very helpful and friendly. Rotated the 4 new tires I got 12 months ago and advised me of items I needed to address - perfect experience.
Posted on Google by Allen Jensen
The customer service was great but it took too long for oil change with an appointment. If it was a walk-in I could understand but not appointment.
Posted on Google by James Wafe
Jerry in the service department is really helpful. I would recommend Shottenkirk to anyone
Posted on Google by Kevin Metcalf
Knowledgeable employees helping every way possible
Posted on Google by David Anderson
John Culpepper was amazing! He went above and beyond to get me in a new Mustang! Likewise the entire team were great! Awesome experience
Posted on Google by Michael Dean
Great service department and Scott took care of me and kept me informed along the way.
Posted on Google by Rich Nazzaro
Great service as Always, they are very easy to work with, and they are loyal
Posted on Google by Steve Leffin
Very good service, very courteous.
Posted on Google by Tim Ingram
The service person (Jerry) was knowledgeable, concise and respectful of my time. The quote was consistent with the bill.
Posted on Google by Randy Barstow
As always Jerry in the service department took care of all my needs. He always does a great job and I never have to worry about my car. He pays attention to the details and that's what I like.
Posted on Google by Deborah
I was impressed with ease of purchase and team’s professionalism. Both Ben and Greg were fantastic
Posted on Google by Alex Fedovskiy
By far the easiest and quickest process of purchasing a vehicle. In the past, it seemed like getting a vehicle could take all day long. DW did an excellent job getting me into the vehicle that I wanted in a timely manner. Even though I live 3 hours away, Shottenkirk Ford will continue to have my business!
Posted on Google by Cody Smith
I would like to tell Randy at Shottenkirt a big thank you for helping me with my new expedition. It was worth the drive from Dawsonville to meet this team! Looking forward to be a regular visitor! I purchased my car in April. Took it to the service department July 29th and surprised to find out I had made the appointment at the wrong dealership! In which Thomas in the service department was awesome he worked with me and Again Randy can to my rescue and provided me with a car to come back to Dawsonville in! The team was the best! I had my car back the next day even with their full agenda I was able to pick my car up the next morning. I have never in all experiences with purchasing a vehicle and keeping it maintained had the positive Interaction that I have had with everyone at Shottenkirt Ford! They have truly stood by their word and I have never felt more confident in my decision! I will gladly share my experience about this wonderful team at this dealership! Thanks again for such an amazing crew! You guys rock!
Posted on Google by Debra Davidson
Very good
Posted on Google by william pahl
Ritchie was great and took awesome care of me and my Bronco!
Posted on Google by Gloria Robinson
Great visit very nice and prompt. Thank you!
Posted on Google by Joyce Espinosa
We had a wonderful buying experience with John Culpepper and his manager Ivan this past weekend at Shottenkirk Jasper. We had visited the weekend prior and weren't ready to make a decision yet. We not once felt pressured to buy. We went back the following weekend and test drove several more vehicles and found the perfect one. John was patient and knowledgeable. We would recommend heading over to see them, and we will definitely be back if we're ever in the market again.
Posted on Google by Erica Pickett
Can’t ask for a better experience. Brought my F150 Raptor in for service. I interacted with 3 employees while I was there and they could not have been nicer. Scott in service was great and I spoke with one salesman and one young sales lady who were extremely nice. Which I could remember their names. Keep up the good work. You definitely earned me as a customer for life, and I will be buying my next vehicle from you all.
Posted on Google by Robert Angrisani
Brian Hughes the service manager and Ron Hebert went all out with help on our software issue on our 2025 Maverick XLT. Very polite and concerned, very knowledgeable, and kept us updated on progress and over night stay. Take them to lunch or a raise. 😂 Many thank to all service tech also.
Posted on Google by Kenneth Phillips
As a woman, it’s important to know that the service department treats me fairly and transparently. These guys do. They answer my questions with complete honesty. I feel very well taken care of, the way my dad would. They have my vehicle ready on time and if there is a delay, they communicate upfront. For example, the part my car needed was on backorder. They let me know before we left and provided a loaner since it was going to take longer than expected. Y’all I drive 40 miles just to use this service department. I am sure there are others with quality service, but when you find the one you trust and feel comfortable in, you’ll make the drive.
Posted on Google by Amy W
The hard work and dedication to find me the right truck and staying late so I could drive it home is unmatched
Posted on Google by Deston Hunt
My experience there was extremely satisfying we had John Culpepper as our sales rep and he went above and beyond to highly please my wife and I in regards to buying our SUV highly recommend going there and asking for John Culpepper when you go. he will go above and beyond for you to get what you need done.
Posted on Google by Derek Pickett
Just bought a new Bronco at Shottenkirk. Mori our sales guy was great and worked hard to make the deal happen. He was professional and realistic in what he could do. The sales manager, Ivan, was also great at supporting his salesman in getting the deal done.
Posted on Google by Randi Langley
Honest. Fair pricing for a dealership. They do great work and my service Rep Scott is awesome. I’ve got a 2012 F-250 and these folks keep me trucking… When she goes one day, I’ll come back here and buy a new one off the lot.
Posted on Google by Erin Fletcher
Scott Disalvo is an excellent service guy! Shottenkirk takes care of me!
Posted on Google by Ross Ciongoli
Always good service and respectful.
Posted on Google by David Ray
Handled my maintenance needs efficiently and effectively.
Posted on Google by John Summers
Great customer service. These guys rock.
Posted on Google by Scott Blalock
I had an outstanding experience purchasing my vehicle thanks to DW and Gary. From the moment I walked into the dealership, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than trying to make a quick sale. They took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. There was never any pressure, and they went above and beyond to make the entire buying experience smooth, transparent, and stress-free. If you're looking for someone who is honest, patient, and truly cares about their customers, I highly recommend asking for DW and working with Gary in Finance. I couldn't be happier with my purchase and will definitely recommend them to my family and friends. Thank you for making what is often a stressful experience an enjoyable one!
Posted on Google by Oscar Ruiz
Great service! Even saved me some money by running some things through warranty. Will use them again for sure
Posted on Google by Sean Hawkes
My experience was quick, stress-free and fair. Not often you find this level of service and quality. Great salesmen and the manager was very nice and fair. We were in and out very quickly.
Posted on Google by Andy Milton (Andy M 17)
Very professional, knowledgeable, and dedicated to making sure you get a vehicle you love
Posted on Google by jennifer ray
Did a great job
Posted on Google by Fred Dunaway
Best new car buying experience I’ve ever had. I called the dealership on a Friday and Saturday morning everything was done and finalized in less than two hours. DW in sales was absolutely terrific. Professional, responded quickly, friendly and easygoing, and he went to every length to ensure a great and smooth experience. He even had the car cleaned up and ready to go before I arrived at the dealership. If you’re in the market for a new vehicle, I would highly recommend this dealership and make sure to ask for DW.
Posted on Google by Jason Akers
Shottenkirk is a really good place to purchase a car or truck they treat you with respect and do anything they can to get you in the car you want so I give the a 10 thanks rich for all you did I'm very happy
Posted on Google by daniel williams
Rich was awesome to work with! I drove 8 hours round trip to buy my Expedition, and he made the whole process so easy. He was honest, answered all my questions, and had everything ready when I got there. I never felt pressured, and everything went smoothly. Being young and buying a car can be intimidating because you don’t always feel like you’re taken seriously. Rich treated me with respect from the very beginning and never made me feel like I wasn’t worth his time. If you’re looking for someone who genuinely cares about his customers and wants to make the car-buying process as easy as possible, I highly recommend asking for Rich.
Posted on Google by Lexi
John and Ivan were super helpful. They made the process very easy. They listened carefully to our needs and made sure our truck needs were met and within our budget.
Posted on Google by AMBERLEE WARREN
Had my oil changed over the weekend at Shottenkirk, Richard and Brian made sure I was informed and take care of..they are some great folks up there at Shottenkirk Ford in Jasper Ga.
Posted on Google by Nancy Anderson
Ben Hall was very helpful when we purchased our truck!
Posted on Google by Ashley Mays
Bernard and Rick were amazing to work with. I love this car. I’m very impatient and this was a breeze.
Posted on Google by Andrew Johnson
Great service Jerry was a big help!
Posted on Google by Avery Davis
Serviced vehicle quickly.
Posted on Google by Ken Skinner
Great jod
Posted on Google by Kerry Hughes
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