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Dropped the truck off and they had he parts and were able to fix it the same day. Scott from service has always been nice and professional!
Posted on Google by Matthew Bennett
Eat buying expeerience with Randy. If you are in the market for a vehicle he will make it super easy. Thx Randy
Posted on Google by Alex Weese
They fixed their mistake, good people
Posted on Google by STEVE JACKSON
Bought a car elsewhere and I have had to have recalls done and some issues checked out and they have been so ready to help and make sure I get everything done to keep me safe! Scott and Jerry were easy to work with both times. Scott went above and beyond to make sure my second time bringing it in went smooth, that I got my car back in a timely manner, and that my warranty covered what I needed it to! I will continue to bring them my car!
Posted on Google by Kaitlin Rollins
Fantastic inventory and the sales team were extremely helpful! Hunter and Rich were my salespeople and they took incredible care of me!
Posted on Google by Helene March
Although only an oil change and multi point inspection, it didn’t take long. Very pleased that I can take my Lincoln Corsair there for service.
Posted on Google by Randy
Treated well and got a good price
Posted on Google by kevin snyder
The fastest Sales Experience Ever...In and Out within 2 hours including finance. The vehicle was not cleaned before delivery but go see [KRISTI] She was great!!!
Posted on Google by KENISHA HILL
Got brand new tires that I’m very happy with and Jerry was a big help and talked me through the whole process! Will be back!
Posted on Google by Avery Davis
Great buying experience with Randy if you are in the market go see Randy. Came all the way from South ga. Thanks Randy you are the best !!!
Posted on Google by Stone Home
I get all my Vehicles serviced here! They are very helpful, easy to schedule with, the service department is very helpful, & they call me when it’s done!
Posted on Google by Jeanna Bell
I had a great experience at Shottenkirk in Jasper, GA! I love the new Broncos and th salesman, Mori answered all of my questions. He went above and beyond my expectations. No pressure, he made the transaction smooth as possible. Ivan the manager was on point and knew exactly how to handle the deal. The finance department was exceptional as well! I would definitely trust this dealership for any future purchases!
Posted on Google by Edie Marie Fry
Jerry Adams, my service advisor, addressed all my concerns.
Posted on Google by John Montaldo
Very pleased I could have my Lincoln Nautilus serviced at Shottenkirk Ford in Jasper Ga . Only 8 miles from my home . Did not have to drive to the Lincoln dealer about 35 miles away.
Posted on Google by Bob Boyer
Randy was very helpful and understanding throughout the entire process. He was not the pushy get in get out kind of salesman you will find sometimes. He was very honest and thorough with helping me find a vehicle. I highly recommend seeing Randy Pigue if you are visiting shottenkirk.
Posted on Google by Payton House
Easy buying experience with Randy. Came all the way Knoxville he located the perfect vehicle for our family . Thx Randy
Posted on Google by Eric Newman
Came up from Canton and had a great experience with Randy!
Posted on Google by Janee Cardell
Kristi was the best salesperson ever. She is So knowledgeable and was very patient with my wife and I. If you're in the market for a new or used car, do yourself a favor and go see Kristi.
Posted on Google by Jeremiah Bond
Randy Pigue provided us with a great experience. Provided us with tremendous customer service and found the right vehicle for our family. If you are in the market for a vehicle go see Randy . Thanks Randy !!!!!
Posted on Google by Butch Goines
I am thoroughly satisfied with the entire experience of purchasing my new vehicle. The entire team demonstrated exceptional helpfulness and expertise. Randy diligently guided me through the entire process, ensuring that I was fully satisfied with my decision without any sense of pressure. I am confident that I will return to this establishment for all my future automotive needs.
Posted on Google by Miguel Massas
Easy and we had the best salesman. He treated us like family, and made us feel like we mattered.
Posted on Google by Pam Carter
I recently purchased a new explorer and every thing went great . Ask for Landon he is awesome !!
Posted on Google by Anthony Turner
Easy buying experience with Randy .came all the way from Dawsonville. Would highly recommended you go see Randy
Posted on Google by Kingdomglossmobile
To me this is the best place to keep my F150 in top running order . Scott and Brian are the best . 2/23/2026 bought an F250 and was totally blown away with the care and treatment I / we received. Thanks so much. —- A small electronic glitch with my F250 and Shottenkirk Ford fixed it, NO hassles . Will continue to bring all my vehicles here.
Posted on Google by C W Kit Farr
Easy buying experience with Randy and Eddie. Top notch!
Posted on Google by Nicole Hodges
Used valet service. Worked perfectly.
Posted on Google by Roger Klask
They did an amazing job getting me my dream vehicle and were so pleasant to work with! This dealership isn’t like other dealerships and won’t push you around or force you into deals you aren’t happy with! I highly recommend doing business with them and I will definitely be back for my next buy!
Posted on Google by Carolyn Tyler
We purchased 3 F-150s in one day. Very attentive service John is the person to deal with. Will do business again with them.
Posted on Google by Avi Levy
Being out of state and my tire was low Shottenkirk took great care of me.
Posted on Google by Lisa Stanley
Service advisor was quick to setup service work order !
Posted on Google by Willard Fairley
We went to Shottenkirk Ford in Jasper today and had the best experience. DW was the best sales person I have ever had to deal with. To start he was on his game to help us get into a 2025 Bronco. He didn't sugar coat it and made it happen. He had a great attitude and personality. I would recommend if you want at buy a new or used Ford product go and ask for him.
Posted on Google by Marissa Turner
Great experience! Service agent Jerry did a great job when nobody else was there to assist
Posted on Google by Kim
This place is awesome!!! I had the best experience and the staff were so kind and welcoming. Top tier service 10/10
Posted on Google by emma dempsey
I've been dealing with Shottenkirk ford since 2014 I've bought several vehicles from them both new and used.i feel I was treated fairly. They do all my services, personnel are friendly and knowledgeable. I plan on doing business with them in the future.
Posted on Google by darrell padgett
Always have a great experience. The team is well versed and look to help. Did oil change and wiper and there was a quick recall. Glad it was done and I. A timely manner. Great team
Posted on Google by Bernard Foodie
Shottenkirk and Ford make the buying and subsequent service appointments so easy. Download the Ford app and sign up for Ford Pass Rewards. My last service was free because of the points I’d earned! Awesome!
Posted on Google by W McVey
From Canton, Ga. Had a great experience purchasing my new car from Randy.
Posted on Google by Caleb LeBlanc
Came down to visit Canton. Randy helped my brother get his new Bronco! Very informative and very kind.
Posted on Google by Hannah LeBlanc
Service took about two hours. Included 2 services on recall issues.
Posted on Google by Philip Smith
Excellent service!!
Posted on Google by Lori Holland
I recently purchased a new 2025 Bronco Sport from Shottenkirk Ford in Jasper, GA. The process was seamless from start to finish. I like that I was able to set up an appointment including the appraisal of my trade in ahead of time. Ben Hall was the sales representative with whom I worked. Ben was very responsive leading up to the visit, and he was informative and thorough during the visit. I felt like his primary focus was ensuring that the vehicle was a good fit for me and I was aware of all the functionality. Pete Specht was the Finance Manager with whom I worked, and I found him to be very thorough with providing information as well. All of these components added up to an excellent experience!
Posted on Google by Michael Lalle
I would like to tell Randy at Shottenkirt a big thank you for helping me with my new expedition. It was worth the drive from Dawsonville to meet this team! Looking forward to be a regular visitor
Posted on Google by Debra Davidson
Sale and service professional cheerful knowledgeable
Posted on Google by Mark Boyd
Great experience!
Posted on Google by Kim
When it's service time, the customer interacts with the service advisor, who is the direct interface with the maintenance shop. Jerry Adams is my service advisor, and he's the one I trust to ensure what needs to be done gets done, gets done right the first time. He's the best.
Posted on Google by Clint Whitehead
Wanted to share my experience at Shottenkirk with DW. He worked extremely hard on getting the deal for me on my new F150. Him and the sales team are great to work with. I appreciate all the hard work DW done. I recommend his service to everyone looking to find a new Ride. Thanks so Much DW!
Posted on Google by Doug Nealey
I was very surprised to walk in and meet my salesman Rich from St. Simons Island. He was very professional and knowledgeable. I was happy to meet a new friend and found everyone to be friendly. Thanks to Rich and Gary Davis for making my day and car buying easier..
Posted on Google by Anne Craymer
Jasper Ford took great care of my truck. Making appointment was easy and they treated me well!
Posted on Google by Richard Hunter
This dealership is amazing. Eddie, Kristi and the team went above and beyond to make the deal. Super impressed with their level of service for someone who lives 4.5 hours away. Easy process, great people and full service. Even met Russell, as he came to get me from Charlotte, wonderful person. Dream team at this dealership all around
Posted on Google by Marcia Morey
My appointment was at 7:30 am. All went well. Shottenkirk always does a good job for me.
Posted on Google by Greg Caudle
Jay Contacted me about my Toyota truck for sale online. There was a ofter and we agreed on a fare price. All contact and delivery was done in a very professional manner. Hope to do business with Jay again.
Posted on Google by David Gifford
Outstanding Experience Buying My 2020 4Runner – Thank You, DW! I recently purchased a 2020 Toyota 4Runner from Shottenkirk, and I couldn’t be happier with the entire process thanks to DW. From the moment I walked in, DW was knowledgeable, patient, and genuinely helpful. He took the time to answer all my questions about the vehicle’s history, features, and condition without any pressure. DW made what can sometimes be a stressful car-buying experience feel smooth and enjoyable. The negotiation was fair, the paperwork was straightforward, and I drove away in my 4Runner feeling confident I got a great deal from a trustworthy salesperson. If you’re in the market for a reliable 4Runner (or any vehicle), I highly recommend asking for DW at Shottenkirk. Top-notch service and a true professional. I’ll definitely be back for future needs! Thank you again, DW and the Shottenkirk team! — Ali Fletcher Atlanta, GA (purchased April 2026)
Posted on Google by Alison Fletcher
I searched and found my King Ranch on line, but when I arrived in person, I selected a different one. My salesperson, Bernard was great with explaining all options and negotiations. Once I decided to go forward with my purchase, I met with Gary in finance and he was point on and had all paperwork completed in just a few minutes. I talked with multiple dealerships throughout the Southeast and Shottenkirk Jasper was by far the best. I am very pleased and highly recommend.
Posted on Google by Jerry Tackett
I had a great experience at Ford Shottenkirk. They were fast professional and really helpful.
Posted on Google by Joseph Elliott
Best car buying experience ever! Highly recommend this dealership. They went above and beyond to make this a smooth car buying experience. It was clearly their goal to have a long time customer not just a sale.
Posted on Google by Ashleigh Maxa
Amazing selection and cleanest used cars I've seen anywhere!
Posted on Google by Brent Lane
I had an afternoon appointment for oil service and tire rotation and figured the dealership would be running behind. Much to my surprise, they took my car early and returned it early as well. My service advisor sent me a text to ask any questions while my vehicle was in the service bay.
Posted on Google by Greg Caudle
Great customer service. Very happy with all the service advisors. Definitely recommend Shottenkirk Ford Jasper.
Posted on Google by Evelyn Minor
Everyone that I worked with on my service issues was fantastic!
Posted on Google by Jimmy Green
Excellent Service!
Posted on Google by doris lawrence
I went to Shottenkirk Ford Jasper to sell my 2020 F150. Jay Webb helped me get a deal done. He was very helpful and took the time to work with me. He was able to process everything quick and I was on my way in no time. Definitely check out Shottenkirk Ford Jasper for your vehicle buy/selling needs!
Posted on Google by Griffen Perkins
Easy buying experience with Randy.
Posted on Google by Alisha Butt
We purchased a Bronco at the beginning of April, not realizing at the time that Ford was dealing with an issue affecting the backup cameras on new Bronco models. The recall repair ended up taking about four weeks. While we weren’t thrilled about having to leave our brand-new vehicle for that long, our salesman, DW, was upfront about the situation from the start and kept us consistently informed with updates throughout the process. His honesty, communication, and dedication to making sure we were taken care of did not go unnoticed and are greatly appreciated. We will absolutely return to DW for our next vehicle purchase. If you’re looking for a salesperson who truly “shoots straight” and operates with integrity, DW is the one to trust!
Posted on Google by Kimberly Walk
1st Service @ 5k. Great job!
Posted on Google by mike hill
Very professional. Even though they were shorthanded. God Bless Them All.
Posted on Google by Stacey Ann
Such great staff. Excellent. Customer service
Posted on Google by Faith Beard
Went there Went a friends to charge there porsches when in and looked at some cars.. the staff was nice and friendly and clean place...very knowledgeable staff
Posted on Google by Slot King Dream
Jay and the dealership were amazing. Jay purchased my used vehicle through KBB instant offer and actually got me more. No pressure to trade in or buy new. Just a quick and easy transaction to sell my used vehicle. Truly top notch. If you need to sell please contact Jay Webb. Made my day‼️
Posted on Google by Matt Burch
Easy buying experience with Randy Pigue. Made the process simple and seamless. If you are in the market for a vehicle go see Randy!!!
Posted on Google by George Whittaker
Randy Pigue great to work with! Great customer service!
Posted on Google by Jana Chastain
Great first experience
Posted on Google by Adam Regelsky
Great experience selling them two vehicles. Jay Webb was our salesman ; he was friendly, efficient and did everything he promised. I highly recommend Jay and the dealership. My only disappointment was that I didn't get to meet Duke, the new dealership puppy.
Posted on Google by Carol Lucker
Incredible service at Shotttenkirk Ford. Jerry Adams, the best advisor.
Posted on Google by Zaida Alvarez
I’ve been to a different dealership for service and recall work because it was slightly closer than Shottenkirk Ford, but it has always been a hassle in every way (scheduling, getting my car back on time, quality of customer service, etc). I had such mediocre experiences that I put off getting recalls. I finally decided I needed to get things taken care of and my Ford App had Shottenkirk Ford as my “preferred dealer”. The booking was fast and I was able to do it all through the app. It was super convenient! When I got there to drop my car off, I was quickly greeted and my appointment was confirmed to be with Jeremie. During check-in I stressed that I needed my vehicle back that afternoon. Jeramie was understanding, reviewed my recalls, and felt confident they could have the car back. Jeramie called me an hour or so after lunch and confirmed the car would be ready for pickup on time. It’s such a small thing, but how a dealership handles you when you’re having recall work done speaks volumes. I’d highly recommend driving a bit further to see Shottenkirk Ford for service!
Posted on Google by Nicholas Rainey
This was my second purchase from Shottenkirk. it was an easy transaction and I have the best sales person Keith Bramlett you rock. Definitely will be back !!!
Posted on Google by Kevin Panter
Came up from Summerville. Had a great experience with Randy. Definitely recommend!
Posted on Google by Blue Monkey Services
Ben H was great to work with. Probably the quickest car buying process I’ve ever had and I’ve had many. Ben had the car ready to go when I arrived, showed me all the different discounts and incentives ford was offering, plus took the time to go through some of the features on the car that you’d never even think about.
Posted on Google by M W
Easy buying experience with Randy Pigue.came all the way from Marietta. RANDY MADE THE PROCESS SUPER EASY! GO SEE Randy. Thx for making it easy Randy !!!!!!
Posted on Google by Teresa Grunden
It was very easy to make an appointment with them and they did a great job with my truck. Also Scott my service advisor was great to work with.
Posted on Google by Scott Hamilton
DW was great to work with. Has done everything we asked and has gone above and beyond to make sure that I have been happy through the process. Love my new truck!
Posted on Google by Mason Parker
I drove 3.5 hrs to get to Shottenkirk Ford. It was well worth the trip. I saved thousands of dollars. Everyone was very nice to deal with. When I buy another Ford it will be from this dealership.
Posted on Google by David Calfee
To be entirely clear, my family and I live much closer to at least 2 other Ford dealerships and choose Shottenkirk. We have bought 2 used vehicles from them and received great service and help on both vehicles, and my mother recently purchased a brand new Mustang as well and the team went above and beyond to make sure she received exactly what she wanted. Their service department is great, my grandparents use Scott as their advisor and I use Jeremie Staves as my own. Recently I had transmission issues with a truck I bought used from another dealership, Jeremie and Brian Hughes went above and beyond to make sure the problem was diagnosed and repaired in a timely fashion and even contacted the other dealer to verify and process my Ford Blue Warranty on my behalf. I recommend Shottenkirk for their integrity over the course of all of our business with them that we have never found at another dealership.
Posted on Google by Brent Burgess
Easy buying experience with Randy. Had an amazing experience with Randy and the team. If you are in the market for a vehicle go see Randy. We came all the way from Dalton!!!! thx Randy
Posted on Google by Mike Davis
Easy buying experience with Randy. Came up from the metro for an amazing deal on a Mustang.
Posted on Google by Josh Jacobs
As always friendly and quality service
Posted on Google by Kevin Gettens
Ivan, it's always a pleasure! Sang, I appreciate you again very much also! Rich, good job brother. Again, I appreciate you guys and will be back as you know.
Posted on Google by Timothy Roland
Easy buying experience with Randy
Posted on Google by austin woodall
Great staff, across the board. No pressure and everyone knowledgeable and helpful. A pleasure. Ask for Ben!
Posted on Google by Bob Bolton
Extremely professional and thorough.
Posted on Google by Eric Wallace
Scott was very accommodating. I didn't have an appointment, but he fit me in. I always get great service at Ford.
Posted on Google by DIANA SANTIAGO ORTIZ
I love these group of people. Scott Disalvio what's my service advisor. He went above and beyond to make sure I had all the right information to make the right decision. Scott what friendly upbeat and professional. He comes highly recommend and any one would be lucky to have him as their service advisor. Thank you .
Posted on Google by Esther Dailey
Jerry in service made sure he kept me updated at every step regarding my service repairs. He was courteous, professional, and made sure he addressed all my concerns.
Posted on Google by ricky maull
Best buying experience ever. Steve, Eddie and Randy are the best. No pushy sales tactics. Found the truck I wanted and may sure I was in my price range. Gave the most on my trade the first time. Just overall great experience. Go see Randy before you buy a vehicle.
Posted on Google by Jim Koether
Randy Pigue, is an absolute saint and scholar of a truck salesmen. From the time I walked in to the time I drove off Randy was the absolute best salesman anyone could ask for and you should ask for him and I wouldn’t waste my time with any other salesman!
Posted on Google by Willis Cupp
We have taken our 2024 Bronco in for service a few times now and everyone has been super friendly. The service advisors are helpful, friendly, and attentive even when they are busy. We will keep going back! Thank you
Posted on Google by Jennifer Neputi
Easy buying experience with Randy. Came up from Marietta.
Posted on Google by Mack Koether
Amazing, efficient, professional service. I'm and out in under an hour for full maintenance. Excellent service and great communications.
Posted on Google by Debra Christian
Great
Posted on Google by David
Got me in and out fast. I am all about communication when it comes to having to wait. I felt top priority. Would highly recommend the service department. Jeremie was wonderful with excellent customer service.
Posted on Google by Kristin Cantrell
Excellent service experience from drop off to pickup. Excellent service advisers. Scott Disalvo was courteous, professional, knowledgeable. I will continue to do business with Shottenkirk Ford in Jasper Ga.
Posted on Google by robert collett
I am so thrilled with our experience here! My husband and I have always felt intimidated by attempting to go into these big nice dealerships, because we always felt unsure that we would ever be able to get into a vehicle at one of these places. We scheduled anyway, and not only did the team here make it incredibly easy, but Mori (SHOUTOUT TO THE BEST) didn’t just get us into any car, he got us into what his always been my absolute dream car in my dream color! I couldn’t believe it. And as intimidating as these dealerships can seem, we walked away with a better deal on the price of the car and our payments then we ever would have if we would’ve settled on going to another one of those buy here-pay here places. I cannot believe the luck that we had and the service that we were given! They took such great time with us and I would recommend anyone who is looking for a vehicle to come here and don’t forget to ask for MORI! He’s your guy. Promise. I also have to shout out Gary and financing! It was a little bit of confusion with some of the paperwork between us and the bank, but with Gary and Mori together, and all of their help and patience, we were able to get it all worked out! And we are leaving being the happy owners of a Hyundai ELANTRA 2023! 🙂🙂🙂🙂🙂
Posted on Google by Julia Marie Green
Jasper ford was the best place I have ever done business with. They worked hard to get me a deal and I left that with a car.
Posted on Google by Sam Jordan
Scott was very helpful
Posted on Google by Gail Williamson
I rely on the service department to tell me what my vehicle needs and I count on Jerry Adams to do just that. I believe he does a great job. My wife and I both like Tanya who receives us when we arrive. She is very friendly and sociable.
Posted on Google by J D
All went well
Posted on Google by James Wafe
All staff very friendly I purchased a very nice used vehicle. More was great to work with
Posted on Google by Michele Truax
This was the absolute best car buying experience I’ve ever had! Johnathon, and Ivan worked so hard and so endlessly to make sure I got to drive off that parking lot in my brand new 2026 ford explore! Johnathon was amazing! He was so helpful! Such a wonderful personality. Really the best. Any time he saw me getting stressed out he would step up and remind me that I was getting the car not to worry and I did thanks to these great men staying after hours just to make sure!! Thank you guys!!
Posted on Google by C Jordan
This is the best car lot around!!! I went in kinda not expecting much to be honest because another car lot ran my credit a lot in a 2 day span and dropped my credit a bit. And didn’t help me get a car but I went in to shottenkirk I worked with jp he was AMAZING! He got me a beautiful 2026 ford explorer! He told me he wouldn’t stop until I left with my car today and he didn’t!! Him and Ivan worked endlessly on the phone’s getting the bank approval and letting me drive my new car home. Jp was wonderful!! He stayed way over his shift to make sure I was able to close the deal. And poor Ivan stayed on the phone for hours with the banks getting everything taken care of! I will recommended everyone to go see them! They are honest trustworthy men!! And I’m so in love with my car 🖤🖤🖤
Posted on Google by Cari Jordan
10/10. Helpful, quick, & simple. Loved the experience.
Posted on Google by Devin Thompson
JP is as great. Very helpful. All staff was amazing
Posted on Google by karen bartenfield
Cody Beringause…great salesman and overall experience!!! Lots of inventory!
Posted on Google by Kristin Holbert
I purchased a F150 back in December and arrived for my first service. Scott was the service rep and he was very helpful and professional. He was very kind and personable. The time taken was well deserved and the service was meticulous and accurate to its needs. I highly recommend Shottenkirk of Jasper for you service and sale needs ⭐️⭐️⭐️⭐️⭐️.
Posted on Google by James Powers
Two of our vehicles needed recalls repairs. Both were fixed within 1 day each. Valet service was excellent!
Posted on Google by Mike Beers
In for oil change and 28000 miles service - they completed the service in quick time and I was out. No issues - great customer service. My dealership!
Posted on Google by Randy Harrison
My experience at Shottenkirk was 10/10! Everyone from JP to Jose to Gary was amazing. They worked so hard to get me into a car I not only LOVE but can afford! Would recommend to any and everyone!!!!!!!
Posted on Google by cassie petty
My service Advisor Jerry is the ABSOLUTE BEST. I have been using this dealership since 2020 with my purchase of my SUV. They all all very good. But Jerry goes above and beyond. Accurate works with patience and educational with my needs. All dealers should have a Jerry as their Advisor!
Posted on Google by K Most
Great service John and Ivan were very professional and great at what they do will recommend them to everyone
Posted on Google by Willie Qualls
They do there best to take care of the customers needs. No reason to complain about these fine jasper workers.
Posted on Google by Pat Haymond
Johnathan Culpepper was very helpful with the purchase of my vehicle. Thanks for your help
Posted on Google by Haylee Huff
My service appointment was great! They did a major repair very quickly!
Posted on Google by John Hawkins
Cody was very helpful with everything we needed! Very efficient and very nice and respectful!
Posted on Google by Kimberly Fields
Service representative professional and friendly
Posted on Google by Frank Koues
I took my truck in and they serviced it right away. Nice to be able to drop off and they get it done!
Posted on Google by COREY UNSER
Super friendly front desk clerks
Posted on Google by stacey chambers
Smooth and quick process !
Posted on Google by Stephen Motes
John did an amazing job!
Posted on Google by Victoria Culpepper
John did an AMAZING job.
Posted on Google by Amber Waldrop
John was professional and personable. Extremely satisfied with all stages of my purchase.
Posted on Google by Kevin King
My Service Advisor Jerry Adams was completely professional and upfront with my whole experience. He explained what my recall was for as well as went over my mechanic inspection suggestions without being forceful
Posted on Google by Neil Eipp
John was absolutely amazing to work with! He made the entire car-buying process easy, comfortable, and stress-free. He was knowledgeable, patient, and never made me feel pressured. You can tell he genuinely cares about finding the right vehicle for his customers. If you’re looking for someone trustworthy and helpful, I highly recommend asking for John!
Posted on Google by Kennedy Satterfield
Had a great experience working with John. Traded in a 2022 Aviator for a 2025 Navigator. Start to finish everything was smooth. Also, when you go by ask to speak to Ivan. They’re blessed to have him!
Posted on Google by Garrison Riker
Elizabeth was very friendly and helpful during my visit. She kept me apprised of the service process and what was being done d to my Taurus. When the service was finished and I was checked out and ready to go she had my car brought to the door for me. It was a pleasant experience.
Posted on Google by David Ingram (David)
John and Ivan are great to work with.
Posted on Google by Adam Sheriff
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful. I also had a great conversation with the service manager, and he was awesome as well. They always take great care of my truck. I am an extremely meticulous person. Someone would say someone who is difficult with whom to work and these guys always take great care of me and My bronco!
Posted on Google by koetter Thomas
Service Adviser (Tom) provided me excellent customer service. He scheduled the appointment, over the phone, and then I saw him at the service department a few weeks later. I brought the vehicle (2025 Mustang GT) in for the Recall: 26C32. He kept me informed of the status of the inspection and the vehicle was returned early. Tom also emailed me a copy of the work invoice for my records.
Posted on Google by Bud
Rick and the whole team in the service department here at Shottenkirk Ford in Jasper GA Are awesome. I brought a 2015 Ford F150 in there.For recall service and transmission flush. I also had an issue with the truck shutting off at idle , even though it ran perfectly in a normal conditions So I asked them to do a diagnostics. The diagnostics revealed that I needed a Solenoid. replaced on the camshaft , and I had an oil pan gasket leak. I took the truck back a couple of weeks later to get the Solenoid replaced, they did replace it at a timely manner. And it has one hundred percent fixed my problem. I do plan ongoing to them in the future to do some upgrades and hopes that I can one day leave this truck to one of my grandchildren. Thanks again to Rick The mechanic and the whole team there.I really appreciate y'all!!!
Posted on Google by Summer time Adventures
I want to say that I've only used Shottenkirk service department twice, but I've been extremely impressed with the speed, courtesy and repair work I've had to this point, so much so that I drove 50 miles one way (plus arranged fro someone else to come and transport me back and forth, so two vehicles 100 miles each round trip). Keep up the good work.
Posted on Google by Morris Devereaux
Very professional and patient. Salesmen was very professional
Posted on Google by michael jones
Shottenkirk Ford always provides great service.
Posted on Google by Fred Drake
We’ve worked with Jay Webb several times when purchasing vehicles, and every experience has been outstanding. This time we were selling, and Jay delivered the same level of excellence. CarMax and Carvana gave similar offers, but Jay surprised us with a generous deal well above what we expected. The process couldn’t have been easier—I held the pen while he moved the paper. The showroom was immaculate, and the staff was genuinely friendly. Jay consistently delivers a top‑tier experience, whether you’re buying or selling.
Posted on Google by Kevin Nishimura
My auto dealership for life! Amazing people, great vehicles, & unbeatable service.
Posted on Google by Jerra Leann
Thorough, professional, got everything done needed appreciate quality
Posted on Google by Douglas Beard
Scott DiSalvo is always friendly and genuinely appreciates our business at Shottenkirk. Whenever my wife or I bring our vehicles in for service, we always ask for Scott. Scott is always glad to see us, makes us feel like a priority, and goes above and beyond to make sure we are taken care of. We really appreciate his excellent customer service and the way he treats us every time we come in.
Posted on Google by Tim Ellenburg
Extremely professional and thorough.
Posted on Google by Eric Wallace
JP was awesome in helping me purchase my newest vehicle. He was patient, understanding, and actually made car buying into a fun experience. He was honest and would hands down recommend him for your next purchase!
Posted on Google by Lindsay Dillon
Nice job punching out two minor factory recall problems. I got an appointment quickly and easily. They took me home with a shuttle so I didn’t have to wait. Very friendly staff, especially Thomas , my service advisor. I will be back!
Posted on Google by Skip Gunther
EVERYONE i had interactions with was GREAT. They all went out of their way to make this experience a pleasure to do.
Posted on Google by Patrick Ray
Scheduled appointment for my F-150 for a recall. My service advisor, Thomas, very friendly and helpful. I typically don’t go to dealership for service, but since this was a recall, I’m glad I made the choice to go to Shottenkirk Ford.
Posted on Google by Steve Dunn
Great customer service Work was performed in a timely manner
Posted on Google by Kenneth Garner
Dropped my truck off early morning and then they provided chauffeur services. I was able to get my job done as well as have the recall completed.
Posted on Google by Matt Leiter
Had a great experience with their service department regarding some warranty repairs - provided a loaner vehicle and completed the repairs in one day. Excellent!! Everyone was friendly and very accommodating while I was there. They have my business as long as I’m in this area!
Posted on Google by Randy Harrison
Did a great job! Courteous... delivered our truck back to us. Kept us updated on all repairs.... we will be back!!
Posted on Google by E N
They met all of my needs and my salesman David made the experience very easy !!!
Posted on Google by Alexis Smith
Aiways ask for Jerry, extremely nice and through, seems to always have my concern at the forefront
Posted on Google by Larry Williamson
Thomas Yarri was a great help in the service department, I was in and out quickly .
Posted on Google by Brandon Conner
Shottenkirk came through once again. Thank you guys for the great service.
Posted on Google by Sean Perone
Always have a great experience. The team is well versed and look to help. Did oil change and tire repair, Glad it was done at Shottenkirk Ford.
Posted on Google by Bernard Foodie
Knowledgeable and friendly. My service advisor always does great. Very helpful and friendly. Rotated the 4 new tires I got 12 months ago and advised me of items I needed to address - perfect experience.
Posted on Google by Allen Jensen
The customer service was great but it took too long for oil change with an appointment. If it was a walk-in I could understand but not appointment.
Posted on Google by James Wafe
Jerry in the service department is really helpful. I would recommend Shottenkirk to anyone
Posted on Google by Kevin Metcalf
Knowledgeable employees helping every way possible
Posted on Google by David Anderson
John Culpepper was amazing! He went above and beyond to get me in a new Mustang! Likewise the entire team were great! Awesome experience
Posted on Google by Michael Dean
Great service department and Scott took care of me and kept me informed along the way.
Posted on Google by Rich Nazzaro
Great service as Always, they are very easy to work with, and they are loyal
Posted on Google by Steve Leffin
Very good service, very courteous.
Posted on Google by Tim Ingram
The service person (Jerry) was knowledgeable, concise and respectful of my time. The quote was consistent with the bill.
Posted on Google by Randy Barstow
As always Jerry in the service department took care of all my needs. He always does a great job and I never have to worry about my car. He pays attention to the details and that's what I like.
Posted on Google by Deborah
I was impressed with ease of purchase and team’s professionalism. Both Ben and Greg were fantastic
Posted on Google by Alex Fedovskiy
By far the easiest and quickest process of purchasing a vehicle. In the past, it seemed like getting a vehicle could take all day long. DW did an excellent job getting me into the vehicle that I wanted in a timely manner. Even though I live 3 hours away, Shottenkirk Ford will continue to have my business!
Posted on Google by Cody Smith
I would like to tell Randy at Shottenkirt a big thank you for helping me with my new expedition. It was worth the drive from Dawsonville to meet this team! Looking forward to be a regular visitor! I purchased my car in April. Took it to the service department July 29th and surprised to find out I had made the appointment at the wrong dealership! In which Thomas in the service department was awesome he worked with me and Again Randy can to my rescue and provided me with a car to come back to Dawsonville in! The team was the best! I had my car back the next day even with their full agenda I was able to pick my car up the next morning. I have never in all experiences with purchasing a vehicle and keeping it maintained had the positive Interaction that I have had with everyone at Shottenkirt Ford! They have truly stood by their word and I have never felt more confident in my decision! I will gladly share my experience about this wonderful team at this dealership! Thanks again for such an amazing crew! You guys rock!
Posted on Google by Debra Davidson
Very good
Posted on Google by william pahl
Ritchie was great and took awesome care of me and my Bronco!
Posted on Google by Gloria Robinson
Great visit very nice and prompt. Thank you!
Posted on Google by Joyce Espinosa
We had a wonderful buying experience with John Culpepper and his manager Ivan this past weekend at Shottenkirk Jasper. We had visited the weekend prior and weren't ready to make a decision yet. We not once felt pressured to buy. We went back the following weekend and test drove several more vehicles and found the perfect one. John was patient and knowledgeable. We would recommend heading over to see them, and we will definitely be back if we're ever in the market again.
Posted on Google by Erica Pickett
Can’t ask for a better experience. Brought my F150 Raptor in for service. I interacted with 3 employees while I was there and they could not have been nicer. Scott in service was great and I spoke with one salesman and one young sales lady who were extremely nice. Which I could remember their names. Keep up the good work. You definitely earned me as a customer for life, and I will be buying my next vehicle from you all.
Posted on Google by Robert Angrisani
Brian Hughes the service manager and Ron Hebert went all out with help on our software issue on our 2025 Maverick XLT. Very polite and concerned, very knowledgeable, and kept us updated on progress and over night stay. Take them to lunch or a raise. 😂 Many thank to all service tech also.
Posted on Google by Kenneth Phillips
As a woman, it’s important to know that the service department treats me fairly and transparently. These guys do. They answer my questions with complete honesty. I feel very well taken care of, the way my dad would. They have my vehicle ready on time and if there is a delay, they communicate upfront. For example, the part my car needed was on backorder. They let me know before we left and provided a loaner since it was going to take longer than expected. Y’all I drive 40 miles just to use this service department. I am sure there are others with quality service, but when you find the one you trust and feel comfortable in, you’ll make the drive.
Posted on Google by Amy W
The hard work and dedication to find me the right truck and staying late so I could drive it home is unmatched
Posted on Google by Deston Hunt
My experience there was extremely satisfying we had John Culpepper as our sales rep and he went above and beyond to highly please my wife and I in regards to buying our SUV highly recommend going there and asking for John Culpepper when you go. he will go above and beyond for you to get what you need done.
Posted on Google by Derek Pickett
Just bought a new Bronco at Shottenkirk. Mori our sales guy was great and worked hard to make the deal happen. He was professional and realistic in what he could do. The sales manager, Ivan, was also great at supporting his salesman in getting the deal done.
Posted on Google by Randi Langley
Honest. Fair pricing for a dealership. They do great work and my service Rep Scott is awesome. I’ve got a 2012 F-250 and these folks keep me trucking… When she goes one day, I’ll come back here and buy a new one off the lot.
Posted on Google by Erin Fletcher
Scott Disalvo is an excellent service guy! Shottenkirk takes care of me!
Posted on Google by Ross Ciongoli
Always good service and respectful.
Posted on Google by David Ray
Handled my maintenance needs efficiently and effectively.
Posted on Google by John Summers
Great customer service. These guys rock.
Posted on Google by Scott Blalock
I had an outstanding experience purchasing my vehicle thanks to DW and Gary. From the moment I walked into the dealership, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than trying to make a quick sale. They took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. There was never any pressure, and they went above and beyond to make the entire buying experience smooth, transparent, and stress-free. If you're looking for someone who is honest, patient, and truly cares about their customers, I highly recommend asking for DW and working with Gary in Finance. I couldn't be happier with my purchase and will definitely recommend them to my family and friends. Thank you for making what is often a stressful experience an enjoyable one!
Posted on Google by Oscar Ruiz
Great service! Even saved me some money by running some things through warranty. Will use them again for sure
Posted on Google by Sean Hawkes
My experience was quick, stress-free and fair. Not often you find this level of service and quality. Great salesmen and the manager was very nice and fair. We were in and out very quickly.
Posted on Google by Andy Milton (Andy M 17)
Very professional, knowledgeable, and dedicated to making sure you get a vehicle you love
Posted on Google by jennifer ray
Did a great job
Posted on Google by Fred Dunaway
Best new car buying experience I’ve ever had. I called the dealership on a Friday and Saturday morning everything was done and finalized in less than two hours. DW in sales was absolutely terrific. Professional, responded quickly, friendly and easygoing, and he went to every length to ensure a great and smooth experience. He even had the car cleaned up and ready to go before I arrived at the dealership. If you’re in the market for a new vehicle, I would highly recommend this dealership and make sure to ask for DW.
Posted on Google by Jason Akers
Shottenkirk is a really good place to purchase a car or truck they treat you with respect and do anything they can to get you in the car you want so I give the a 10 thanks rich for all you did I'm very happy
Posted on Google by daniel williams
Rich was awesome to work with! I drove 8 hours round trip to buy my Expedition, and he made the whole process so easy. He was honest, answered all my questions, and had everything ready when I got there. I never felt pressured, and everything went smoothly. Being young and buying a car can be intimidating because you don’t always feel like you’re taken seriously. Rich treated me with respect from the very beginning and never made me feel like I wasn’t worth his time. If you’re looking for someone who genuinely cares about his customers and wants to make the car-buying process as easy as possible, I highly recommend asking for Rich.
Posted on Google by Lexi
John and Ivan were super helpful. They made the process very easy. They listened carefully to our needs and made sure our truck needs were met and within our budget.
Posted on Google by AMBERLEE WARREN
Had my oil changed over the weekend at Shottenkirk, Richard and Brian made sure I was informed and take care of..they are some great folks up there at Shottenkirk Ford in Jasper Ga.
Posted on Google by Nancy Anderson
Ben Hall was very helpful when we purchased our truck!
Posted on Google by Ashley Mays
Bernard and Rick were amazing to work with. I love this car. I’m very impatient and this was a breeze.
Posted on Google by Andrew Johnson
Great service Jerry was a big help!
Posted on Google by Avery Davis
Serviced vehicle quickly.
Posted on Google by Ken Skinner
Great jod
Posted on Google by Kerry Hughes
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