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Very nice to me ,helpful,Mr.Thomas Yarri.thank you again.
Thomas was very nice and helpful in the service department
Great group of people! Ben was awesome !!! Very fast process great people!
Great service as Always, they are very easy to work with, and they are loyal to their customers
I had the best experience at Shottenkirk Ford. It was the fastest and smoothest process I have ever had when buying a car!! John and JP are the best salesmen out there. I was greeted by John immediately after getting out of my car. I had an appointment and I couldn’t remember who it was with, however John was very happy to help find the best fit for me. He was very knowledge when answering any questions I had. He made me feel very comfortable when trying to decide what was the best option for me. Once one of his appointments arrived, JP finished the process. JP was very knowledgeable about his job and he made it easy to figure out the best option. He was very friendly and easy to talk to. Sang, the finance manager was absolutely amazing. You can tell how much he cares about his job and about finding the most affordable plan for each customer. He went into depth with any question I had and he made me feel very comfortable when talking about my credit and funds. Everyone at Shottenkirk Ford is absolutely outstanding! I would highly recommend buying a car here and asking for John or JP and Sang for your finances!
DW was amazing and it’s always so welcoming at Shottenkirk Ford. We’ve been here multiple times and will continue coming and sending all our friends here.(bronco sport) Second time here and I had a great experience working with John and David at Shottenkirk Ford! Both were friendly, professional, and helpful throughout the entire process. They made everything easy, answered my questions, and made sure I had a great experience. It’s refreshing to work with salesmen who genuinely care about their customers and go the extra mile to make things right. I highly recommend John and David to anyone looking to buy a vehicle at Shottenkirk Ford. Thanks again for the outstanding service! (Escape)
I want to say thank you to David and John you guys were so helpful today. My husband and I are so appreciative of all you guys did.
John and Jose were super helpful, they helped me get a good deal on my Silverado I bought!! Super nice and efficient
Great deal & easy to do business with
Brian and Jerry are outstanding! Easily the best service department in North Georgia.
Had a great experience. We were just looking but are salesman (Eddie) was able to get me the number I wanted on the car so we went through with purchasing. John handled the finance side of things and was awesome. Side note- they stayed almost 2 hours past closing to get the deal done and car ready.
Kristi, my salesperson, and Pete my finance person made this experience very enjoyable. To also find out that I will be receiving 4 new tires, oil change and clean vehicle upon pickup only solidified that there are businesses still out there that still care about how their customers are treated. Thank you again to you and your team!!
Great overall experience with Shottenkirk Ford, Randy was wonderful to work with.
Great experience with Randy if you are in the market for a vehicle go see Randy thx Randy
JP was fantastic to work with! He really made the whole buying process easy - literally the easiest purchase my husband and I have made to date. I highly recommend him. He really was great and had a great personality to boot!
Great people ! Would recommend to anyone !
Great buying experience with Randy. Thanks Randy for making it simple and seamless
Very pleasant experience. Enjoyed the staff very much.
Great buying experience with Randy. Made the process super easy and no pressure. Would encourage anyone looking for a vehicle. Go see Randy !!!!
Kristi was amazing to work with! Her customer service was top notch!
An exceptional team of great coworkers! Everyone was very nice and helpful! Thanks to Mr. Rich as my salesman! He got me in and out after traveling 2.5 hours to this facility.
Everything was great
JP and Eddy were great, they got me a great deal on a used Truck. Will definitely be a repeat customer!
Everyone was very professional and went above and beyond to make sure that I got into a vehicle that suited me for my budget. Fantastic job a very happy and satisfied customer I am!
Easy buying experience with Randy . Came all the way from Ellenwood. Thanks Randy if you are in the market for a vehicle go see Randy
I had a simple request and it was done without a problem
JP was the best salesman ever! He provided excellent customer service! He was not pushy at all, and we appreciated that! We loved him!♥️ Also, Sang, in finance, was amazing as well!♥️ We loved your dealership and will refer all our family and friends to you. Thanks for making our buying experience a great one!♥️
I have been going to Shottenkirk for 6 years and every time the service has been excellent!! Prices are great compared to other dealerships I have used!! Everyone here gives outstanding service:)
Everything ok
Had a great experience buying a f-150 Great Service
My experience was care and efficiency. I would bring my car back there for service anytime
I purchased my last F250 here and have been here for one recall and my 10,000 mile service. I really like the people and for the most part I think they’re pretty attentive to my needs. I waited for both of these services to be completed although they do offer a pick up and delivery service which I think I’m going to use for the next service overall I think they do a good job and I would recommend the dealership.
Just bought a truck here today and everything went great. Thank you Jonathon for all your help.
5 Stars all the way!! Amazing people
Cody did a fantastic job today! He was so easy to talk to and work with. Everyone here went above and beyond during the process. Also, be sure when you come in to stop and say “ hey” to Duke.
Thank you Cody Beringause and the Shottenkirk crew for a great experience! Looking forward to many miles in the new vehicle!
They are great very nice people and Richard is the best
Thanks to Vernon, Pete, Ivan and Rich for a seamless process.
Easy Deal !
Easy buying experience with Randy! Made it super easy!!
Cody was awesome. Didn’t waste time and got us in and out in no time.
Good service
My family and I have used Shottenkirk Ford Jasper for the last 5 vehicle purchases. Always a warm and happy welcoming with great customer service. Fine detail to needs and easy financing.
I had a genuinely excellent experience with Shottenkirk Ford in Jasper. I came in with a pretty specific set of criteria for what I wanted in a truck, and Randy, Eddie Heffron, and Gary Davis actually listened. They didn’t try to steer me toward whatever was easiest to sell or convince me to compromise on the things that mattered to me. They were receptive, patient, and dogged about finding a vehicle that matched what I was looking for. What impressed me most was that they didn’t stop once they had a truck on the lot that was “close enough.” They were willing to make changes to the vehicle to make sure I was truly happy with it. That included replacing the tires with a much better set that completely transformed the way the truck drives. Gary told me afterward that the tires cost them around $2,000. I just laughed and said, “Ah kno.” 😎 That says a lot about how they handled the entire deal: they wanted me to leave happy with the truck I actually wanted, not simply with a completed sale. Randy was great to work with throughout the process, and both Eddie and Gary were responsive and straightforward whenever something needed attention. The whole team treated my requirements seriously and followed through. I drove away feeling like they had earned my business rather than simply taken it. Highly recommend Shottenkirk Ford in Jasper, especially if you know what you want and appreciate working with people who will listen, problem-solve, and make it right. — Rob
Everything should be this fast and easy! I went online to Kelley Blue Book to inquire on my car’s trade value, and I did not need to buy another car. I was unaware the Kelley Blue Book information would also be sent to dealerships, because immediately afterwards I started getting texts and calls to buy my car. The first call I took was from Jay Webb from Shottenkirk Ford in Jasper, Georgia, and we discussed my car and car value for a few minutes. Afterwork, I dropped off my car, provided a copy of my driver’s license, and title. Jay told me accounting was closed for the day but said for me to stop by after work the next day to sign paperwork and pick up the check. Jay said he would personally drive to accounting in Canton to pick up my check. I was there maybe 15 minutes. The next afternoon, Jay text me to let me know the dealership has my check, paperwork, and who to see when I arrived. Jay came in on his day off to pick up check and make sure paperwork was ready when I arrived. When I arrived, I signed four papers, received my check, and left. It does not get any better than this! Thank you, Jay!
Randy was super easy! Short drive from canton and they had me in and out!
Great service, timely and thorough.
Jerry was excellent, got good service and the work was completed before time frame
Very helpful with my first purchase, two thumbs up
Easy buying experience with Randy came all the way from Blairsville Appreciate Randy making it super easy. Goo see Randy !!!
Salesman Cody Beringause was great and made the purchase an easy one. Highly recommend Shottenkirk Ford if looking for a great vehicle.
Over known Key since I was a kid. Went to his Dad's service station in Smyrna years ago. He's great!
Great buying experience with Randy* Made it super easy to purchase a truck Came all the way from North Georgia go see Randy !!!!! Thx Randy
We had a wonderful experience working with Ben while purchasing our new car. He was professional, knowledgeable, patient, and extremely helpful throughout the entire process. Ben made everything easy and stress-free, and he went above and beyond to help us find the right vehicle for us. We truly appreciate all of his hard work and dedication in getting us into our new car. We highly recommend Ben to anyone looking for a great car-buying experience!
JP and David did a phenomenal job helping buy a new vehicle for my wife. They made the process easy and was super knowledgeable when it came to buying the right vehicle for our family, I couldn’t be happier!
Easy buying experience with Randy!
Jerry, Thomas and Brian are all amazing
Easy buying experience with Randy. Came all the way from Rome Georgia. Randy made it really easy. Thanks Randy
The customer service reps in the Shottenkirk Ford dealership in Jasper, Georgia, are wonderful to work with. My service rep, Jerry, has been my rep for almost 5 years. I trust him due to his friendly response, and his determination to make sure everything is done right. My personal experience has been nothing but positive at Shottenkirk.
Taken care of as usual. First class. The service manager and reps are to be commended. Have done all my vehicle maintenance there. Thanks again.
easy buying experience with Randy. if you are in the market for a truck go see Randy!!!
Friendly and courteous service
Found my car via online searching, contacted this dealer (an hour north of me), set an appointment, bought the car at a very competitive price, which included a trade-in. The entire staff was very professional, personable and trustworthy. It was a geat 5-star experience for me!
Thanks to JP we have a new addition to the family with a beautiful Blue Mustang!!!
JP was amazing and is the man. Gave me a great deal on my grabber blue Mustang!!!!
David Gardner was absolutely amazing!! We had an exceptional experience. He was professional and kind and caring. He was so helpful!
Easy buying experience with Randy
Professional
My repair was completed in less than an hour. Completely satisfied with the repair, price and service.
I recently had my truck service here and I must say that Thomas, service tech, and Brian, the service manager, were top notch. Kept me informed through the whole ordeal. Excellent customer service since I bought my truck from them. I would recommend them for anyone and will only be doing business with them for anything I may need in the future. Very friendly and accommodating staff, and awesome facility. They strive to make sure the customer is aware and satified
Had an 11a appt for my first courtesy service, showed up early and they had me rolling by 12p. Great service!
Cody was great. He was very friendly and helpful in picking out a vehicle. He made the buying process seamless and very easy!
Great place to buy a vehicle JP sold us a beautiful Harley Davidson truck!
I did not have an appointment, so I chose to wait. It took 2.5 hours; which was the estimate advisor gave me. Have an appointment for next maintenance. Hopefully it will be faster. Everything was completed successfully.
We had NO intention of purchasing a new vehicle, but the welcomed experience, from our sales associate to the sales manager ... Just WOW. Bernard was amazing, very accommodating and answering questions, getting answers, and showing us all the things. Then enter Ivan - he is just a wonderful human being! He helped us answering questions, getting some info for our deal (yes, that wasn't supposed to be happening)... until we sealed it that evening! We came back the next day to finish the deal and take delivery! We spent time with Lily and the team again, and it was just a wonderful experience! Fast forward a few days, and more kudos to Jose, Steve, and team! I needed to visit and got to meet everyone and still greeted like I was long time family (who is liked - HA!). Happy to be a Shottenkirk customer!🩷
Jerry was very good about explaining repair estimates..
JP was absolutely fantastic helping me buy my new vehicle! I have a new Maverick!
Fixed in a timely manner
Easy buying experience with Randy. Came all the way from Peachtree corners to purchase. Randy made it super easy!!! thanks Randy
John was a very personal salesman
John did a good job
David Gardner was great! Was very professional , efficient , thoroughly answered every question and explained every answer .Totally trustworthy and respectful. 5 stars and HIGHLY recommend .
Easy buying experience with Randy. If you are in the market for a vehicle. Goo see Randy !!!!!
My husband and I came with our 3 children to check out a couple vehicles we had seen online. Honestly didn't plan to purchase while there, however, John was fantastic. He remained patient with us and let us test drive multiple vehicles, answered questions we had and he was completely honest about each one. He checked to see if there was anything else close to what we needed out of a vehicle and wasn't pushy at all. Eddie was up front about what they could and couldn't do, in the end we ended up purchasing a vehicle and they stayed late to finalize our deal... again not pushy and patient. They even had an area for our kids to play while we handled paperwork. I highly recommend them if you're in the market.
The whole team did an out standing job allowing us to drive multiple vehicles without hesitation. They were helpful knowing what we needed out of a vehicle, polite, and not pushy. They cut straight to the point on what they needed out of a vehicle and were very honest about their products they had. John and Eddie was beyond polite with us having three children involved during our endeavor. Will use them again for another purchase if the need arises. Thank yall fellas.
Everyone there was helpful and really nice. They have Competitive pricing and are well stocked with inventory.
I would like to say thank you to Jerry in the service department. He was fantastic. He listened. He understood it. He explained everything and treated me with respect and kindness. I will keep going back to the dealership. Many people seem to think the dealerships are trying to rip people off, but there are good people that work at dealerships like this Ford here in Jasper, Georgia so I would highly recommend they care about you and Jerry went way beyond helping me and I truly appreciate that Donald Crosby
Easy buying experience with Randy made the process super easy. If you are in the market for a vehicle. Goo see RANDy
I did not have an appointment, so I chose to wait. It took 2.5 hours; which was the estimate advisor gave me. Have an appointment for next maintenance. Hopefully it will be faster.
Thank you Kristi at Shottenkirk for getting me into my dream car! You were so patient and helped every way possible! If you’re looking into buying a car, definitely ask for Kristi!
JP was awesome great Salesman he did everything that we wanted! I will buy another car from him!!!
John Culpepper and Ivan were very helpful and easy to deal with, thanks John.
Warranty work was completed on time
Cody did a wonderful job. We will ask 4 him when Steve comes bk 4 a truck.
I worked with Cody, swell guy. I picked up a Tesla from this dealership. They worked with me. Very friendly and accommodating. I'd recommend seeking out Cody. Very easy to talk too. I also worked with Ivan, great guy as well. 10/10
Excellent and friendly service
Easy buying experience with Randy. Came all the way from Cumming. Welll worth the drive. Thanks Randy. Highly recommend him. Made it easy!!!!!
JP was more than amazing treated me and my wife and my dogs with a lot of respect was patient and very informative!!!
Easy buying experience with Randy came all the way from Roswell. Well worth the drive. In the market for a vehicle go see Randy!!!!!
We drove 3 hours away to buy the perfect convertible Mustang!! Our sales person was Randy Pigue and he was absolutely amazing! We were so happy with his help in buying my dream car. Gary in finance was great and gave us a good deal. It was an absolute pleasure meeting the GM Steve also and thanks for our Mustang hats.
JP was our wonderful salesman at Shottenkirk Ford! He provided excellent customer service, was very helpful throughout the entire process, and made everything easy and stress-free. We had a great experience and would definitely recommend asking for JP if you’re looking for a new vehicle!
JP is a rockstar! Easy to work with and not pushy about sales!
Great experience with no issues. Great group of people at Schottenkirk Ford. Friendly and honest customer service. Been here many times, will be back
Ben was a huge help and succeeded in getting me into my very first brand new vehicle. He is awesome and cares about the customers. Ford of Jasper is the place to go for sure.
I am from Macon and have searched close as well as far away. In the end, here I am in the N Georgia mountains with a new F250! Randy did his magic and made the deal I had searched for!!
Great service 100% outstanding.
Very nice sales and finance experience! No pressure from (John Culpepper) sales and very thorough walk through of financing options with Gary. Clean and comfortable showroom and the inventory is huge! I’ll be a repeat customer.
Cody was exceptional. He worked with me on my trade which was also a Bribco Sport
Kristi was very helpful and made the process super smooth, highly recommend!
Cody made the purchase process very simple. Lilly got our electronics set up perfectly. Very good experience!
First time at the dealership with my new car for service. This was the second service for the car first one I had in Woodstock and this time in Jasper. My service advisor was Scott. I was checked in With a smile and a very friendly service. My car was taken away for service almost instantly versus in Woodstock, where my car was sitting at the parking lot one hour after scheduled service time before it was taken in. Overall great experience and I will be back for my next service
They did a great job as always
Scott DeSalvo, a great service advisor, got me in and out in record time! I really appreciate the extra effort, thanks, Scott!
Great experience from JP and Eddie! Made buying a car real easy! Highly recommend
JP and Eddie took great care of my husband and I! We are excited with our new Explorer and recommend them for all your Ford needs.
Randy, Eddie, Gary and everyone at Shottenkirk Jasper I dealt with was transparent and great to work with. I love my new truck and had a great experience. I will definitely be recommending Randy and his team to any of my friends or family who are looking for a vehicle.
J .P. Was a pleasure to work with and answered all my questions. I highly recommend him
I am so thrilled with our experience here! My husband and I have always felt intimidated by attempting to go into these big nice dealerships, because we always felt unsure that we would ever be able to get into a vehicle at one of these places. We scheduled anyway, and not only did the team here make it incredibly easy, but Mori (SHOUTOUT TO THE BEST) didn’t just get us into any car, he got us into what his always been my absolute dream car in my dream color! I couldn’t believe it. And as intimidating as these dealerships can seem, we walked away with a better deal on the price of the car and our payments then we ever would have if we would’ve settled on going to another one of those buy here-pay here places. I cannot believe the luck that we had and the service that we were given! They took such great time with us and I would recommend anyone who is looking for a vehicle to come here and don’t forget to ask for MORI! He’s your guy. Promise. I also have to shout out Gary and financing! It was a little bit of confusion with some of the paperwork between us and the bank, but with Gary and Mori together, and all of their help and patience, we were able to get it all worked out! And we are leaving being the happy owners of a Hyundai ELANTRA 2023! 🙂🙂🙂🙂🙂
Jasper ford was the best place I have ever done business with. They worked hard to get me a deal and I left that with a car.
Scott was very helpful
I rely on the service department to tell me what my vehicle needs and I count on Jerry Adams to do just that. I believe he does a great job. My wife and I both like Tanya who receives us when we arrive. She is very friendly and sociable.
All went well
All staff very friendly I purchased a very nice used vehicle. More was great to work with
This was the absolute best car buying experience I’ve ever had! Johnathon, and Ivan worked so hard and so endlessly to make sure I got to drive off that parking lot in my brand new 2026 ford explore! Johnathon was amazing! He was so helpful! Such a wonderful personality. Really the best. Any time he saw me getting stressed out he would step up and remind me that I was getting the car not to worry and I did thanks to these great men staying after hours just to make sure!! Thank you guys!!
This is the best car lot around!!! I went in kinda not expecting much to be honest because another car lot ran my credit a lot in a 2 day span and dropped my credit a bit. And didn’t help me get a car but I went in to shottenkirk I worked with jp he was AMAZING! He got me a beautiful 2026 ford explorer! He told me he wouldn’t stop until I left with my car today and he didn’t!! Him and Ivan worked endlessly on the phone’s getting the bank approval and letting me drive my new car home. Jp was wonderful!! He stayed way over his shift to make sure I was able to close the deal. And poor Ivan stayed on the phone for hours with the banks getting everything taken care of! I will recommended everyone to go see them! They are honest trustworthy men!! And I’m so in love with my car 🖤🖤🖤
10/10. Helpful, quick, & simple. Loved the experience.
JP is as great. Very helpful. All staff was amazing
Cody Beringause…great salesman and overall experience!!! Lots of inventory!
I purchased a F150 back in December and arrived for my first service. Scott was the service rep and he was very helpful and professional. He was very kind and personable. The time taken was well deserved and the service was meticulous and accurate to its needs. I highly recommend Shottenkirk of Jasper for you service and sale needs ⭐️⭐️⭐️⭐️⭐️.
Two of our vehicles needed recalls repairs. Both were fixed within 1 day each. Valet service was excellent!
In for oil change and 28000 miles service - they completed the service in quick time and I was out. No issues - great customer service. My dealership!
My experience at Shottenkirk was 10/10! Everyone from JP to Jose to Gary was amazing. They worked so hard to get me into a car I not only LOVE but can afford! Would recommend to any and everyone!!!!!!!
My service Advisor Jerry is the ABSOLUTE BEST. I have been using this dealership since 2020 with my purchase of my SUV. They all all very good. But Jerry goes above and beyond. Accurate works with patience and educational with my needs. All dealers should have a Jerry as their Advisor!
Great service John and Ivan were very professional and great at what they do will recommend them to everyone
They do there best to take care of the customers needs. No reason to complain about these fine jasper workers.
Johnathan Culpepper was very helpful with the purchase of my vehicle. Thanks for your help
My service appointment was great! They did a major repair very quickly!
Cody was very helpful with everything we needed! Very efficient and very nice and respectful!
Service representative professional and friendly
I took my truck in and they serviced it right away. Nice to be able to drop off and they get it done!
Super friendly front desk clerks
Smooth and quick process !
John did an amazing job!
John did an AMAZING job.
John was professional and personable. Extremely satisfied with all stages of my purchase.
My Service Advisor Jerry Adams was completely professional and upfront with my whole experience. He explained what my recall was for as well as went over my mechanic inspection suggestions without being forceful
John was absolutely amazing to work with! He made the entire car-buying process easy, comfortable, and stress-free. He was knowledgeable, patient, and never made me feel pressured. You can tell he genuinely cares about finding the right vehicle for his customers. If you’re looking for someone trustworthy and helpful, I highly recommend asking for John!
Had a great experience working with John. Traded in a 2022 Aviator for a 2025 Navigator. Start to finish everything was smooth. Also, when you go by ask to speak to Ivan. They’re blessed to have him!
Elizabeth was very friendly and helpful during my visit. She kept me apprised of the service process and what was being done d to my Taurus. When the service was finished and I was checked out and ready to go she had my car brought to the door for me. It was a pleasant experience.
John and Ivan are great to work with.
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful. I also had a great conversation with the service manager, and he was awesome as well. They always take great care of my truck. I am an extremely meticulous person. Someone would say someone who is difficult with whom to work and these guys always take great care of me and My bronco!
Service Adviser (Tom) provided me excellent customer service. He scheduled the appointment, over the phone, and then I saw him at the service department a few weeks later. I brought the vehicle (2025 Mustang GT) in for the Recall: 26C32. He kept me informed of the status of the inspection and the vehicle was returned early. Tom also emailed me a copy of the work invoice for my records.
Rick and the whole team in the service department here at Shottenkirk Ford in Jasper GA Are awesome. I brought a 2015 Ford F150 in there.For recall service and transmission flush. I also had an issue with the truck shutting off at idle , even though it ran perfectly in a normal conditions So I asked them to do a diagnostics. The diagnostics revealed that I needed a Solenoid. replaced on the camshaft , and I had an oil pan gasket leak. I took the truck back a couple of weeks later to get the Solenoid replaced, they did replace it at a timely manner. And it has one hundred percent fixed my problem. I do plan ongoing to them in the future to do some upgrades and hopes that I can one day leave this truck to one of my grandchildren. Thanks again to Rick The mechanic and the whole team there.I really appreciate y'all!!!
I want to say that I've only used Shottenkirk service department twice, but I've been extremely impressed with the speed, courtesy and repair work I've had to this point, so much so that I drove 50 miles one way (plus arranged fro someone else to come and transport me back and forth, so two vehicles 100 miles each round trip). Keep up the good work.
Very professional and patient. Salesmen was very professional
Shottenkirk Ford always provides great service.
We’ve worked with Jay Webb several times when purchasing vehicles, and every experience has been outstanding. This time we were selling, and Jay delivered the same level of excellence. CarMax and Carvana gave similar offers, but Jay surprised us with a generous deal well above what we expected. The process couldn’t have been easier—I held the pen while he moved the paper. The showroom was immaculate, and the staff was genuinely friendly. Jay consistently delivers a top‑tier experience, whether you’re buying or selling.
My auto dealership for life! Amazing people, great vehicles, & unbeatable service.
Thorough, professional, got everything done needed appreciate quality
Scott DiSalvo is always friendly and genuinely appreciates our business at Shottenkirk. Whenever my wife or I bring our vehicles in for service, we always ask for Scott. Scott is always glad to see us, makes us feel like a priority, and goes above and beyond to make sure we are taken care of. We really appreciate his excellent customer service and the way he treats us every time we come in.
Extremely professional and thorough.
JP was awesome in helping me purchase my newest vehicle. He was patient, understanding, and actually made car buying into a fun experience. He was honest and would hands down recommend him for your next purchase!
Nice job punching out two minor factory recall problems. I got an appointment quickly and easily. They took me home with a shuttle so I didn’t have to wait. Very friendly staff, especially Thomas , my service advisor. I will be back!
EVERYONE i had interactions with was GREAT. They all went out of their way to make this experience a pleasure to do.
Scheduled appointment for my F-150 for a recall. My service advisor, Thomas, very friendly and helpful. I typically don’t go to dealership for service, but since this was a recall, I’m glad I made the choice to go to Shottenkirk Ford.
Great customer service Work was performed in a timely manner
Dropped my truck off early morning and then they provided chauffeur services. I was able to get my job done as well as have the recall completed.
Had a great experience with their service department regarding some warranty repairs - provided a loaner vehicle and completed the repairs in one day. Excellent!! Everyone was friendly and very accommodating while I was there. They have my business as long as I’m in this area!
Did a great job! Courteous... delivered our truck back to us. Kept us updated on all repairs.... we will be back!!
They met all of my needs and my salesman David made the experience very easy !!!
Aiways ask for Jerry, extremely nice and through, seems to always have my concern at the forefront
Thomas Yarri was a great help in the service department, I was in and out quickly .
Shottenkirk came through once again. Thank you guys for the great service.
Always have a great experience. The team is well versed and look to help. Did oil change and tire repair, Glad it was done at Shottenkirk Ford.
Knowledgeable and friendly. My service advisor always does great. Very helpful and friendly. Rotated the 4 new tires I got 12 months ago and advised me of items I needed to address - perfect experience.
The customer service was great but it took too long for oil change with an appointment. If it was a walk-in I could understand but not appointment.
Jerry in the service department is really helpful. I would recommend Shottenkirk to anyone
Knowledgeable employees helping every way possible
John Culpepper was amazing! He went above and beyond to get me in a new Mustang! Likewise the entire team were great! Awesome experience
Great service department and Scott took care of me and kept me informed along the way.
Great service as Always, they are very easy to work with, and they are loyal
Very good service, very courteous.
The service person (Jerry) was knowledgeable, concise and respectful of my time. The quote was consistent with the bill.
As always Jerry in the service department took care of all my needs. He always does a great job and I never have to worry about my car. He pays attention to the details and that's what I like.
I was impressed with ease of purchase and team’s professionalism. Both Ben and Greg were fantastic
By far the easiest and quickest process of purchasing a vehicle. In the past, it seemed like getting a vehicle could take all day long. DW did an excellent job getting me into the vehicle that I wanted in a timely manner. Even though I live 3 hours away, Shottenkirk Ford will continue to have my business!
I would like to tell Randy at Shottenkirt a big thank you for helping me with my new expedition. It was worth the drive from Dawsonville to meet this team! Looking forward to be a regular visitor! I purchased my car in April. Took it to the service department July 29th and surprised to find out I had made the appointment at the wrong dealership! In which Thomas in the service department was awesome he worked with me and Again Randy can to my rescue and provided me with a car to come back to Dawsonville in! The team was the best! I had my car back the next day even with their full agenda I was able to pick my car up the next morning. I have never in all experiences with purchasing a vehicle and keeping it maintained had the positive Interaction that I have had with everyone at Shottenkirt Ford! They have truly stood by their word and I have never felt more confident in my decision! I will gladly share my experience about this wonderful team at this dealership! Thanks again for such an amazing crew! You guys rock!
Very good
Ritchie was great and took awesome care of me and my Bronco!
Great visit very nice and prompt. Thank you!
We had a wonderful buying experience with John Culpepper and his manager Ivan this past weekend at Shottenkirk Jasper. We had visited the weekend prior and weren't ready to make a decision yet. We not once felt pressured to buy. We went back the following weekend and test drove several more vehicles and found the perfect one. John was patient and knowledgeable. We would recommend heading over to see them, and we will definitely be back if we're ever in the market again.
Can’t ask for a better experience. Brought my F150 Raptor in for service. I interacted with 3 employees while I was there and they could not have been nicer. Scott in service was great and I spoke with one salesman and one young sales lady who were extremely nice. Which I could remember their names. Keep up the good work. You definitely earned me as a customer for life, and I will be buying my next vehicle from you all.
Brian Hughes the service manager and Ron Hebert went all out with help on our software issue on our 2025 Maverick XLT. Very polite and concerned, very knowledgeable, and kept us updated on progress and over night stay. Take them to lunch or a raise. 😂 Many thank to all service tech also.
As a woman, it’s important to know that the service department treats me fairly and transparently. These guys do. They answer my questions with complete honesty. I feel very well taken care of, the way my dad would. They have my vehicle ready on time and if there is a delay, they communicate upfront. For example, the part my car needed was on backorder. They let me know before we left and provided a loaner since it was going to take longer than expected. Y’all I drive 40 miles just to use this service department. I am sure there are others with quality service, but when you find the one you trust and feel comfortable in, you’ll make the drive.
The hard work and dedication to find me the right truck and staying late so I could drive it home is unmatched
My experience there was extremely satisfying we had John Culpepper as our sales rep and he went above and beyond to highly please my wife and I in regards to buying our SUV highly recommend going there and asking for John Culpepper when you go. he will go above and beyond for you to get what you need done.
Just bought a new Bronco at Shottenkirk. Mori our sales guy was great and worked hard to make the deal happen. He was professional and realistic in what he could do. The sales manager, Ivan, was also great at supporting his salesman in getting the deal done.
Honest. Fair pricing for a dealership. They do great work and my service Rep Scott is awesome. I’ve got a 2012 F-250 and these folks keep me trucking… When she goes one day, I’ll come back here and buy a new one off the lot.
Scott Disalvo is an excellent service guy! Shottenkirk takes care of me!
Always good service and respectful.
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Spanish speaking sales and managers on site