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Helpful and friendly staff
Left the car overnight Communication was excellent able to make an appointment the day I dropped off the truck Service performed on the truck was satisfactory It took most of the next day to finish a SW update and tire rotation Deemed a bit long price is reasonable but they charge you 3% for using a credit card!!
Was able to get my car fixed. Great customer service
I had a great experience here in the service department. Jerry has been my service advisor twice and he's honest and trustworthy. he helped me get new tires at a great price!
Great friendly, professional customer service. Repair was done quickly and at a reasonable price. Highly recommend this dealership.
Good service
I had a great experience working with Ben Hall at Ford of Jasper. He was knowledgeable, professional, and easy to work with throughout the entire process. I mentioned upfront that I don’t like spending hours at a dealership or being pressured into discussing a bunch of unnecessary add-ons, and he respected that completely. Ben expedited the process, kept everything straightforward, and made the experience efficient without sacrificing great customer service. It was refreshing to work with someone who listened to what we wanted and valued our time. If you’re looking for a hassle-free car buying experience, I highly recommend asking for Ben Hall.
Honest, transparent communication. Low pressure salesman which made it a more enjoyable purchasing experience.
I had a great experience at Shottenkirk in Jasper, GA! I love the new Broncos and th salesman, Mori answered all of my questions. He went above and beyond my expectations. No pressure, he made the transaction smooth as possible. Ivan the manager was on point and knew exactly how to handle the deal. The finance department was exceptional as well! I would definitely trust this dealership for any future purchases!
John C. and Ivan were wonderful to work with! Found a robins egg blue Bronco for me! Thank you guys!! Five Stars!!
We had a great experience working with John C. and Ivan
Involved in an accident receiving trouble getting approval from Statefarm, They got me in scheduled the diagnosis gave me a loaner in the meantime. Great people to work with thanks, Steve!
Great customer service. I had an appointment. They took me in early and got me out early. I had enough FordPass points that I did not have to pay anything out of pocket. I am very happy with my service today.
Pleasant experience with service dept. Rick was my service rep. He was very personable. Communicative. Real pleasure to work with. I recommend asking for Rick.
My truck was picked up for service and anything deemed necessary. All my information was in computer and had points. Everything taken care of in a timely manner. Received text and called when ready to deliver truck back to me. Very professional and friendly technicians.
I recently had my vehicle’s cooling system flushed here, and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patiently answered all of my questions with professionalism, treating me with genuine care and respect throughout the entire process. Special thanks also to John, the mechanic who performed the cooling system flush on my car. He was extremely thorough, attentive, and did an excellent job. I could tell he really took pride in his work, and the quality shows. Their approach feels truly personalized — you can tell they genuinely care about their customers. I’m so grateful to my neighbor for recommending this place; it’s definitely a hidden gem. Thank you, Scott, Kara, and John, for your exceptional work and warm attitude. You’ve absolutely gained a loyal customer! Update to my previous review: ⭐⭐⭐⭐⭐ Richie provided outstanding customer service from start to finish. He was very patient, kind, professional, and took the time to answer all of my questions without ever making me feel rushed. I really appreciated his honesty and courteous attitude. He made the entire service experience smooth and stress-free. And I have to mention that my Labrador, Peppa, had a wonderful experience too! She received lots of attention, plenty of compliments, and so many pets that I’m pretty sure she now believes she works at the dealership. 😊🐶 Thank you, Richie, for taking such good care of my Ford Fusion Hybrid. I truly appreciate your help and would be happy to return to Shottenkirk Ford Jasper for future service. Highly recommended!
Service is always a pleasure here. Jerry Adams is an outstanding service advisor and Brian (the Service Manager) does an AMAZING job ensuring customers are helped, happy, and receiving the best service. It is a pleasure to have my vehicles (four of them) serviced there.
Cannot speak to the sales at Shottenkirk, but have been using the maintenance facilities for nearly ten years. They have always provided reliable maintenance and on few occasions needed, excellent repairs. Jerry is the service manager we have been dealing with for the majority of that time. He has been outstanding in all areas and on the two occasions when I needed them to make my truck a priority, they have come through. Feel comfortable recommending the Shottenkirk service and parts to others. Just do not expect to have speed of fly by night oil change places, on the plus side, you will still have all the parts attached under to vehicle, unlike the few times I made mistake of using such places. Long review, but it is July 4th when this was written, so relax and enjoy!
Great service!
My wife and I went to Shottenkirk Jasper Ford together to buy a truck. We had a great experience. They had many trucks to choose from and Ben our salesman was very knowledgeable and professional. I really liked that guy. We had a lot in common and he steered me to a good truck that suited my needs. He’s a tough negotiator but we settled on a good price for him and us. The F&I manager was Patrick and he was also very nice and was good at his trade. He explained our option very well and hit us in and out very quickly. Great low pressure experience. Thank you Clark Gimbert.
Keith and Eddie made the buying experience great! No high pressure sales, spoke to us like friends and helped us find the right Bronco for us. Eddie also helped us with the aftermarket accessories we wanted to add! Sang made the finance piece just as easy as selecting the Bronco we wanted. No doubt I will return to purchase my next ford from Shottenkirk!
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I can’t say enough good about Shottenkirk Ford of Jasper Ga. I bought my explorer back in 2021. The buying experience was by far a breeze! I have come back for service on my 2021 explorer and the staff in the service department went above and beyond to make me feel welcome and well informed on my Explorer’s regular maintenance. Joseph Disalvo is by far the nicest service tech and made my visit seamless and stress free. I was informed of all services needed and pictures were even sent to my phone. I was able to see what the technician was seeing in real time! Great Job Shottenkirk! Thank you.
Fast and easy buying experience. Mori was great to deal with and easy to talk to. Gary the Finance Manager was great as well. Would definitely go back.
Everything was wonderful from start to finish. JP helped me so much and the managers and finance guys made buying my dream car easy. JP is the best salesman that I have worked with in years. Thank you for making this purchase so enjoyable. I will definitely be back and recommend you to everyone I know!
Great service experience. My service advisor Jerry was excellent. I was updated on my service progress several times during my stay. When it was discovered that Ford had an outstanding recall item on my truck, Jerry expedited getting the recall completed which saved me a return trip. I will be using Shottenkirk Ford Jasper for all my vehicles going forward.
Steph, Ivan, and the fellow in finance that completed our paperwork with us, were all extremely courteous, helpful, and professional. They got me a deal I didn't know think was possible. Highly satisfied!!
My wife and I bought a used car here a few weeks ago. There were a few minor issues we noticed. The service department took care of everything quickly and provided updates frequently. I recently had poor experiences at Grand Hyundai of Canton and Chevrolet of Canton. It’s nice to see a dealership who prioritizes customer service. Highly recommend
We had a GREAT experience at Shottenkirk Ford in Jasper! Would highly recommend to anyone looking for new or preowned vehicles. Be sure to ask for Landon - he’ll treat you right! The whole experience was easy and enjoyable! We’ll be back - but not for a while because we are so happy with our purchase!
Drove up there for an oil change and to have a recall taken care of! Everyone was very friendly and service was completed in a timely manner! The general manager was even walking around and checking in on customers. Great experience!
The service tech was very professional and friendly. He updated me on progress
Running a business means time is money, and the team at Shottenkirk Ford Jasper completely understands that. We traded our 1 year old new work truck purchased from them in June 2025 in for a new one Thursday, and the transaction was completely transparent and efficient. John Culpepper our Sales Professional, Ivan Clarke the Sales Manager, Sang Kim the Finance Director and Steve the General Manager made upgrading our fleet painless. Highly recommend them to any local business owner! - Steven and Kay Eidson - LVU GUY, LLC
Had an issue with my truck. It was diagnosed quickly, parts ordered and repairs completed all while I was on vacation! The service department was top notch! Can’t ask for better service than I got at Shottenkirk Ford in Jasper!
Mori went above and beyond to help me find my truck! He was patient and didn’t make me feel rushed or pressured. Highly recommend buying from him. Steve and Ivan were also very nice and welcoming. Great people to work with!
Took my f150 in for my 2nd cam phaser replacement at 110k miles. Shottenkirk Ford did a great job fixing it. I immediately drove it to Florida 600 miles with no issues. Great job Shottenkirk Ford.
We always have a great experience with Sales and Finance. Thanknyiu John and Ivan for working fast and getting it done. This makes what, 6 vehicles from Shottenkirk Jasper. Awesome folks, Thank you.
Service personnel seem honorable and trustworthy. They provide much faith that their Technicians/mechanicsare competent. They provided a detailed quote. Jerry was particularly good to work with.
I came in and bought a 2025 Ford Bronco from Keith .From start to end he provided me with the most excellent customer service he went above and beyond and was very honest and because of that I feel like I made the perfect decision. Greg was phenomenal making sure I understood everything and answered fully to all the questions I had. Highly recommend Jasper Ford Shottenkirk.
Thomas was very helpful by keeping informed and what services I needed. He is always very professional and knowledgeable. I specifically ask for Thomas each time because he knows my vehicle and I trust his judgment.
Very pleasant experience. Was very pleased with Rick Schwartz.
Great sales staff!!
Eddie and Landon are great. Truck was a little over priced but they did their best to get me where I needed to be. Gary in finance is a legit BA and he's a MARINE!!!
Shottenkirk made it easy and painless to get my dream vehicle. The process was easy and we loved our salesman. Thank you for making my dream a reality.
The service dept did my first service maintenance and while they did they noticed a oil leak they took pics to show me and since I hav a extended warranty I'm able to address it at my local Ford dealership in Chattanooga tn both ford dealerships hav been very spot on to correct my vehicle so I can enjoy my truck
I had an absolutely amazing experience at the Ford in Jasper, Georgia. The staff were so helpful, attentive, and friendly. I truly had a great buying experience! And I will be back in the future!
Plenty of inventory to choose from and good prices. Ben Hall was the best. Very professional and answered all questions. Pete in finance was great as well very easy process.
Great all-around experience from start to finish! I highly recommend DW in Sales, he did a fantastic job helping us secure our new Bronco! Easy process, no high pressure, just the REAL DEAL. Thank you DW, and the entire team that made our experience the BEST!
Ben Hall was by far the best person I could’ve possibly worked with. Walked in wanting a 2025 King Ranch I seen posted online. Walked in, talked with Ben and within an hour I was signing paperwork on my dream truck. No hidden fees. Good old fashioned customer service.
Outstanding!!
I have been there twice in the past year both were great experiences, they are upfront and honest and make the process simple and not pushy, gave me as much time as I needed I will be back, big thanks to Ben, Bernard, and the finance team
Rich Nazzaro was a great sales rep. He was honest, knowledgeable and no pressure. He let us drive multiple vehicles and went out of his way to make sure we left happy. Highly recommend asking for Rich if visiting here.
Could not have had a better experience with Jay, he went above and beyond to do what we needed in a short amount of time! Jay was awesome
My service writer explained everything that would happen and how long the service would take. Everything was completed in less time than the estimate. My service writer Richard checked on me through out the process to make sure I understood everything that was being done.
Want to say just purchased a new truck and bronco for the wife. The sales group that we had the pleasure of working with John Eddie and Randy were great and they really went above and beyond even when problems occurred . And we’re very knowledgeable. Will definitely be coming back to purchase more vehicles in the future.
I was very pleased with the service I received from Shottenkirk especially the valet’s, Tonya, Rene & Matt, coming to pick up my vehicle & bringing it back to me! That was a God send to me!! I appreciated the service tech Ritchie who walked me thru everything & kept me updated on the repairs!! They were all great people to deal with & I appreciate them all for the quality of service I received!!
Great bunch of people at Shottenkirk Ford in Jasper! They are all so courteous and friendly. Richie Weaver was the service advisor on my vehicle and he went above and beyond to help me. He took the time to explain everything and I knew that I was in good hands. It is refreshing to take your car into a dealership and service department that you know you can trust. I am so glad that I purchased my Bronco at Shottenkirk Ford!
I am so happy that I made the decision to purchase my Bronco at Shottenkirk Ford in Jasper. My sales rep, Randy Pigue and the sales manager, Ivan, were helpful and made the whole process run smoothly. It was actually a fun experience! I just had my 1st service appointment and Richie Weaver was amazing too. Even a technician, David Morrison, took time to help with climate controls that I was not operating correctly. What a great bunch of people working at Shottenkirk Ford. It makes me want to move to Jasper!!!
easy buying experience with Randy. thanks for making it super fast and easy. He located the perfect truck for us. thx Randy
The service was excellent and speedy. They have an inside and outside waiting area as well. The staff was friendly and courteous! I will be returning and recommending to my other Ford friends!
Rich in the service department was great.
John and Bernard went the extra mile to help us with our purchase. Go see them. They will treat you right.
A great all around experience.
Fast and quality service
John and Eddie were absolutely amazing. They did a great job showing me F150’s. They were very professional and polite. I would definitely recommend them going to see them if you’re in the market for a new truck.
Hey I met John looking a work truck and I was impressed with the search and the management team, Ivan in keeping a look out for the best fit for me and my budget
John Culpepper and Ivan absolutely moved mountains to get me into the vehicle I went in for!! (while they did initially try to upgrade me from what I wanted... We got back to reality and where I was comfortable quickly) They were patient and had a great sense of humor!! (huge pluses with my crazy, neuro diverse self!!) This is probably one of the first truly positive car buying experiences I've had!! Side note: Brain in service has been a rockstar as well with multiple recalls on my previous vehicle!!
They were so knowledgeable and explained things easily enough to understand. Our salesman, Mori Diaz was so attentive and kind even after being there for a couple hours with two little ones. We will definitely return in the future requesting Mori to help us!
This dealership is awesome, best auto buying experience ever. They treat you like family. We were only showed what we wanted and they helped us to stay within our budget. Definitely recommend.
Great service with friendly faces
Easy buying experience with Randy!!
Great experience from the start. Hunter our salesman was amazing and went out of his way to make the experience fast and easy. Will definitely be returning
Good service and very professional. Would recommend. They have a large inventory to choose from and have recently bought a bronco from Ben who was very professional and cut an awesome deal.
Had a professional and great experience with this dealership. Ben was so helpful and I would recommend asking for him! Love my new Bronco.
I got an oil change and a tire rotation and they were very open and communicated very well! Rene and Jerry in service were super helpful and told me everything they recommended but weren’t pushy about needing new tires :)) overall a great experience
Jerry in the service department is fantastic!! Very knowledgeable and kept me update on everything going on with my car!
Great experience! Steve Ferenczy, Reynolds, and Jerry all went above and beyond to get me taken care of. Highly recommend this group to anyone!
Quick easy and excellent service
I had a great experience getting my Bronco sport! Randy, my salesperson, was great throughout the whole experience and really took the time to help me feel comfortable and confident in my decision! Would recommend!
Reviewing the service department. I had an issue with my 2019 F150 and had taken it to a dealer who is closer to my home in Blue Ridge but they were unable to diagnose the correct issue. I took the truck to Shottenkirk where I originally purchased it and they were able to diagnose the issue quickly and perform the repair within just a day. Highly recommend the service department at Shottenkirk and Rick our service advisor is top notch!
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful.
This place is awesome. Not only did they help me get out of my truck, they got me in my dream pink bronco!! AND THERE'S A PUPPY IN THERE! And a play room! Wyatt was the best! Still smiling every time I see my Bronco!
Amazing, efficient, professional service. Excellent service and great communications.
Great buying experience. Randy was great and Eddie made the process very easy!
First purchase in many years from a dealership. Was not looking forward to the hassles. Turns out the “hassles” were not too bad thxs to Rich our sales guy. Patient, attentive and helpful thru the whole process. Actually good vibes from the entire dealership.
I always take my car to Jerry at Shottenkirk in Jasper. He always taken great care of my car, and always communicated with me what my vehicle needs. As long as he’s there, that’s where my vehicle will be serviced.
Easy buying experience with Randy. Thanks Randy
I was extremely happy with the sales level of professionalism when buying my 25 bronco. Rich my salesman, went above and beyond to make the transaction quick and seamless. Will definitely be back again!
My experience at Shottenkirk Ford was great, my sales reps Hunter and Landon were excellent to do business with. They went above and beyond to provide for our car buying experience. Cannot recommend them enough, would highly encourage anyone in the car shopping phase to take their business to these guys!
I had an excellent experience purchasing my new car thanks to Hunter and John. From start to finish, they were professional, knowledgeable, transparent, and genuinely easy to work with. They answered every question I had, never made me feel pressured, and made the entire process feel smooth and stress-free. What really stood out to me was how responsive and personable they both were throughout the entire experience. They made me feel like I was buying a car from longtime friends rather than salesmen, which says a lot in today’s world. Not only did they help me get a fantastic deal, but they even delivered my new car to my house on a holiday — truly going above and beyond. I sincerely appreciate the outstanding customer service and attention to detail. If you’re looking for honest, patient, and genuinely great people to work with, I highly recommend asking for Hunter Parrish and John Culpepper. They exceeded every expectation!
5 Star Experience. Great staff that helped make a sound decision on a great trade.
Rich our salesman was very thorough and helpful. He really worked hard for our business. Gary in the financial department was very good as well. He helped us get a really good rate on the second vehicle we bought from Shottenkirk in the last 3 weeks. Overall I am very happy with the two vehicles we bought. Love the Bronco, it is a very fun and stout vehicle to drive.
Bernard was an excellent sales representative. There was no pressure he simply showed me what I wanted to see and offered feedback and answered every question without hesitation. Very positive experience!
Had a great experience buying my Ford Bronco from Shottenkirk Ford in Jasper. I worked with Rich from the sales team and he was easy to deal with. Great negotiation process as well. Would highly recommend this dealership and ask for Rich, he will take great care of you.
Good experience but it took too long and the add on coat are ridiculous.
Great service and staff!
Great buying experience with Randy. If you in the market for a vehicle go see Randy.he was amazing.thx Randy
My wife and I love Shottenkirk Ford in Jasper. We’ve gotten all of our vehicles from here and we always get our services done here. The service is great and all the Workers here are fantastic! Thank you Shottenkirk!
Great buying experience with Randy Pigue. He made the process extremely easy. If you are in the market for a vehicle would highly recommended you go see Randy. Thanks Randy !!!!!!!
See Gary in financing. He will do you right!
Great buying experience. Drove all the way up from Marietta to meet with Randy. Will be back in the future!
I am so thrilled with our experience here! My husband and I have always felt intimidated by attempting to go into these big nice dealerships, because we always felt unsure that we would ever be able to get into a vehicle at one of these places. We scheduled anyway, and not only did the team here make it incredibly easy, but Mori (SHOUTOUT TO THE BEST) didn’t just get us into any car, he got us into what his always been my absolute dream car in my dream color! I couldn’t believe it. And as intimidating as these dealerships can seem, we walked away with a better deal on the price of the car and our payments then we ever would have if we would’ve settled on going to another one of those buy here-pay here places. I cannot believe the luck that we had and the service that we were given! They took such great time with us and I would recommend anyone who is looking for a vehicle to come here and don’t forget to ask for MORI! He’s your guy. Promise. I also have to shout out Gary and financing! It was a little bit of confusion with some of the paperwork between us and the bank, but with Gary and Mori together, and all of their help and patience, we were able to get it all worked out! And we are leaving being the happy owners of a Hyundai ELANTRA 2023! 🙂🙂🙂🙂🙂
Jasper ford was the best place I have ever done business with. They worked hard to get me a deal and I left that with a car.
Scott was very helpful
I rely on the service department to tell me what my vehicle needs and I count on Jerry Adams to do just that. I believe he does a great job. My wife and I both like Tanya who receives us when we arrive. She is very friendly and sociable.
All went well
All staff very friendly I purchased a very nice used vehicle. More was great to work with
This was the absolute best car buying experience I’ve ever had! Johnathon, and Ivan worked so hard and so endlessly to make sure I got to drive off that parking lot in my brand new 2026 ford explore! Johnathon was amazing! He was so helpful! Such a wonderful personality. Really the best. Any time he saw me getting stressed out he would step up and remind me that I was getting the car not to worry and I did thanks to these great men staying after hours just to make sure!! Thank you guys!!
This is the best car lot around!!! I went in kinda not expecting much to be honest because another car lot ran my credit a lot in a 2 day span and dropped my credit a bit. And didn’t help me get a car but I went in to shottenkirk I worked with jp he was AMAZING! He got me a beautiful 2026 ford explorer! He told me he wouldn’t stop until I left with my car today and he didn’t!! Him and Ivan worked endlessly on the phone’s getting the bank approval and letting me drive my new car home. Jp was wonderful!! He stayed way over his shift to make sure I was able to close the deal. And poor Ivan stayed on the phone for hours with the banks getting everything taken care of! I will recommended everyone to go see them! They are honest trustworthy men!! And I’m so in love with my car 🖤🖤🖤
10/10. Helpful, quick, & simple. Loved the experience.
JP is as great. Very helpful. All staff was amazing
Cody Beringause…great salesman and overall experience!!! Lots of inventory!
I purchased a F150 back in December and arrived for my first service. Scott was the service rep and he was very helpful and professional. He was very kind and personable. The time taken was well deserved and the service was meticulous and accurate to its needs. I highly recommend Shottenkirk of Jasper for you service and sale needs ⭐️⭐️⭐️⭐️⭐️.
Two of our vehicles needed recalls repairs. Both were fixed within 1 day each. Valet service was excellent!
In for oil change and 28000 miles service - they completed the service in quick time and I was out. No issues - great customer service. My dealership!
My experience at Shottenkirk was 10/10! Everyone from JP to Jose to Gary was amazing. They worked so hard to get me into a car I not only LOVE but can afford! Would recommend to any and everyone!!!!!!!
My service Advisor Jerry is the ABSOLUTE BEST. I have been using this dealership since 2020 with my purchase of my SUV. They all all very good. But Jerry goes above and beyond. Accurate works with patience and educational with my needs. All dealers should have a Jerry as their Advisor!
Great service John and Ivan were very professional and great at what they do will recommend them to everyone
They do there best to take care of the customers needs. No reason to complain about these fine jasper workers.
Johnathan Culpepper was very helpful with the purchase of my vehicle. Thanks for your help
My service appointment was great! They did a major repair very quickly!
Cody was very helpful with everything we needed! Very efficient and very nice and respectful!
Service representative professional and friendly
I took my truck in and they serviced it right away. Nice to be able to drop off and they get it done!
Super friendly front desk clerks
Smooth and quick process !
John did an amazing job!
John did an AMAZING job.
John was professional and personable. Extremely satisfied with all stages of my purchase.
My Service Advisor Jerry Adams was completely professional and upfront with my whole experience. He explained what my recall was for as well as went over my mechanic inspection suggestions without being forceful
John was absolutely amazing to work with! He made the entire car-buying process easy, comfortable, and stress-free. He was knowledgeable, patient, and never made me feel pressured. You can tell he genuinely cares about finding the right vehicle for his customers. If you’re looking for someone trustworthy and helpful, I highly recommend asking for John!
Had a great experience working with John. Traded in a 2022 Aviator for a 2025 Navigator. Start to finish everything was smooth. Also, when you go by ask to speak to Ivan. They’re blessed to have him!
Elizabeth was very friendly and helpful during my visit. She kept me apprised of the service process and what was being done d to my Taurus. When the service was finished and I was checked out and ready to go she had my car brought to the door for me. It was a pleasant experience.
John and Ivan are great to work with.
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful. I also had a great conversation with the service manager, and he was awesome as well. They always take great care of my truck. I am an extremely meticulous person. Someone would say someone who is difficult with whom to work and these guys always take great care of me and My bronco!
Service Adviser (Tom) provided me excellent customer service. He scheduled the appointment, over the phone, and then I saw him at the service department a few weeks later. I brought the vehicle (2025 Mustang GT) in for the Recall: 26C32. He kept me informed of the status of the inspection and the vehicle was returned early. Tom also emailed me a copy of the work invoice for my records.
Rick and the whole team in the service department here at Shottenkirk Ford in Jasper GA Are awesome. I brought a 2015 Ford F150 in there.For recall service and transmission flush. I also had an issue with the truck shutting off at idle , even though it ran perfectly in a normal conditions So I asked them to do a diagnostics. The diagnostics revealed that I needed a Solenoid. replaced on the camshaft , and I had an oil pan gasket leak. I took the truck back a couple of weeks later to get the Solenoid replaced, they did replace it at a timely manner. And it has one hundred percent fixed my problem. I do plan ongoing to them in the future to do some upgrades and hopes that I can one day leave this truck to one of my grandchildren. Thanks again to Rick The mechanic and the whole team there.I really appreciate y'all!!!
I want to say that I've only used Shottenkirk service department twice, but I've been extremely impressed with the speed, courtesy and repair work I've had to this point, so much so that I drove 50 miles one way (plus arranged fro someone else to come and transport me back and forth, so two vehicles 100 miles each round trip). Keep up the good work.
Very professional and patient. Salesmen was very professional
Shottenkirk Ford always provides great service.
We’ve worked with Jay Webb several times when purchasing vehicles, and every experience has been outstanding. This time we were selling, and Jay delivered the same level of excellence. CarMax and Carvana gave similar offers, but Jay surprised us with a generous deal well above what we expected. The process couldn’t have been easier—I held the pen while he moved the paper. The showroom was immaculate, and the staff was genuinely friendly. Jay consistently delivers a top‑tier experience, whether you’re buying or selling.
My auto dealership for life! Amazing people, great vehicles, & unbeatable service.
Thorough, professional, got everything done needed appreciate quality
Scott DiSalvo is always friendly and genuinely appreciates our business at Shottenkirk. Whenever my wife or I bring our vehicles in for service, we always ask for Scott. Scott is always glad to see us, makes us feel like a priority, and goes above and beyond to make sure we are taken care of. We really appreciate his excellent customer service and the way he treats us every time we come in.
Extremely professional and thorough.
JP was awesome in helping me purchase my newest vehicle. He was patient, understanding, and actually made car buying into a fun experience. He was honest and would hands down recommend him for your next purchase!
Nice job punching out two minor factory recall problems. I got an appointment quickly and easily. They took me home with a shuttle so I didn’t have to wait. Very friendly staff, especially Thomas , my service advisor. I will be back!
EVERYONE i had interactions with was GREAT. They all went out of their way to make this experience a pleasure to do.
Scheduled appointment for my F-150 for a recall. My service advisor, Thomas, very friendly and helpful. I typically don’t go to dealership for service, but since this was a recall, I’m glad I made the choice to go to Shottenkirk Ford.
Great customer service Work was performed in a timely manner
Dropped my truck off early morning and then they provided chauffeur services. I was able to get my job done as well as have the recall completed.
Had a great experience with their service department regarding some warranty repairs - provided a loaner vehicle and completed the repairs in one day. Excellent!! Everyone was friendly and very accommodating while I was there. They have my business as long as I’m in this area!
Did a great job! Courteous... delivered our truck back to us. Kept us updated on all repairs.... we will be back!!
They met all of my needs and my salesman David made the experience very easy !!!
Aiways ask for Jerry, extremely nice and through, seems to always have my concern at the forefront
Thomas Yarri was a great help in the service department, I was in and out quickly .
Shottenkirk came through once again. Thank you guys for the great service.
Always have a great experience. The team is well versed and look to help. Did oil change and tire repair, Glad it was done at Shottenkirk Ford.
Knowledgeable and friendly. My service advisor always does great. Very helpful and friendly. Rotated the 4 new tires I got 12 months ago and advised me of items I needed to address - perfect experience.
The customer service was great but it took too long for oil change with an appointment. If it was a walk-in I could understand but not appointment.
Jerry in the service department is really helpful. I would recommend Shottenkirk to anyone
Knowledgeable employees helping every way possible
John Culpepper was amazing! He went above and beyond to get me in a new Mustang! Likewise the entire team were great! Awesome experience
Great service department and Scott took care of me and kept me informed along the way.
Great service as Always, they are very easy to work with, and they are loyal
Very good service, very courteous.
The service person (Jerry) was knowledgeable, concise and respectful of my time. The quote was consistent with the bill.
As always Jerry in the service department took care of all my needs. He always does a great job and I never have to worry about my car. He pays attention to the details and that's what I like.
I was impressed with ease of purchase and team’s professionalism. Both Ben and Greg were fantastic
By far the easiest and quickest process of purchasing a vehicle. In the past, it seemed like getting a vehicle could take all day long. DW did an excellent job getting me into the vehicle that I wanted in a timely manner. Even though I live 3 hours away, Shottenkirk Ford will continue to have my business!
I would like to tell Randy at Shottenkirt a big thank you for helping me with my new expedition. It was worth the drive from Dawsonville to meet this team! Looking forward to be a regular visitor! I purchased my car in April. Took it to the service department July 29th and surprised to find out I had made the appointment at the wrong dealership! In which Thomas in the service department was awesome he worked with me and Again Randy can to my rescue and provided me with a car to come back to Dawsonville in! The team was the best! I had my car back the next day even with their full agenda I was able to pick my car up the next morning. I have never in all experiences with purchasing a vehicle and keeping it maintained had the positive Interaction that I have had with everyone at Shottenkirt Ford! They have truly stood by their word and I have never felt more confident in my decision! I will gladly share my experience about this wonderful team at this dealership! Thanks again for such an amazing crew! You guys rock!
Very good
Ritchie was great and took awesome care of me and my Bronco!
Great visit very nice and prompt. Thank you!
We had a wonderful buying experience with John Culpepper and his manager Ivan this past weekend at Shottenkirk Jasper. We had visited the weekend prior and weren't ready to make a decision yet. We not once felt pressured to buy. We went back the following weekend and test drove several more vehicles and found the perfect one. John was patient and knowledgeable. We would recommend heading over to see them, and we will definitely be back if we're ever in the market again.
Can’t ask for a better experience. Brought my F150 Raptor in for service. I interacted with 3 employees while I was there and they could not have been nicer. Scott in service was great and I spoke with one salesman and one young sales lady who were extremely nice. Which I could remember their names. Keep up the good work. You definitely earned me as a customer for life, and I will be buying my next vehicle from you all.
Brian Hughes the service manager and Ron Hebert went all out with help on our software issue on our 2025 Maverick XLT. Very polite and concerned, very knowledgeable, and kept us updated on progress and over night stay. Take them to lunch or a raise. 😂 Many thank to all service tech also.
As a woman, it’s important to know that the service department treats me fairly and transparently. These guys do. They answer my questions with complete honesty. I feel very well taken care of, the way my dad would. They have my vehicle ready on time and if there is a delay, they communicate upfront. For example, the part my car needed was on backorder. They let me know before we left and provided a loaner since it was going to take longer than expected. Y’all I drive 40 miles just to use this service department. I am sure there are others with quality service, but when you find the one you trust and feel comfortable in, you’ll make the drive.
The hard work and dedication to find me the right truck and staying late so I could drive it home is unmatched
My experience there was extremely satisfying we had John Culpepper as our sales rep and he went above and beyond to highly please my wife and I in regards to buying our SUV highly recommend going there and asking for John Culpepper when you go. he will go above and beyond for you to get what you need done.
Just bought a new Bronco at Shottenkirk. Mori our sales guy was great and worked hard to make the deal happen. He was professional and realistic in what he could do. The sales manager, Ivan, was also great at supporting his salesman in getting the deal done.
Honest. Fair pricing for a dealership. They do great work and my service Rep Scott is awesome. I’ve got a 2012 F-250 and these folks keep me trucking… When she goes one day, I’ll come back here and buy a new one off the lot.
Scott Disalvo is an excellent service guy! Shottenkirk takes care of me!
Always good service and respectful.
Handled my maintenance needs efficiently and effectively.
Great customer service. These guys rock.
I had an outstanding experience purchasing my vehicle thanks to DW and Gary. From the moment I walked into the dealership, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than trying to make a quick sale. They took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. There was never any pressure, and they went above and beyond to make the entire buying experience smooth, transparent, and stress-free. If you're looking for someone who is honest, patient, and truly cares about their customers, I highly recommend asking for DW and working with Gary in Finance. I couldn't be happier with my purchase and will definitely recommend them to my family and friends. Thank you for making what is often a stressful experience an enjoyable one!
Great service! Even saved me some money by running some things through warranty. Will use them again for sure
My experience was quick, stress-free and fair. Not often you find this level of service and quality. Great salesmen and the manager was very nice and fair. We were in and out very quickly.
Very professional, knowledgeable, and dedicated to making sure you get a vehicle you love
Did a great job
Best new car buying experience I’ve ever had. I called the dealership on a Friday and Saturday morning everything was done and finalized in less than two hours. DW in sales was absolutely terrific. Professional, responded quickly, friendly and easygoing, and he went to every length to ensure a great and smooth experience. He even had the car cleaned up and ready to go before I arrived at the dealership. If you’re in the market for a new vehicle, I would highly recommend this dealership and make sure to ask for DW.
Shottenkirk is a really good place to purchase a car or truck they treat you with respect and do anything they can to get you in the car you want so I give the a 10 thanks rich for all you did I'm very happy
Rich was awesome to work with! I drove 8 hours round trip to buy my Expedition, and he made the whole process so easy. He was honest, answered all my questions, and had everything ready when I got there. I never felt pressured, and everything went smoothly. Being young and buying a car can be intimidating because you don’t always feel like you’re taken seriously. Rich treated me with respect from the very beginning and never made me feel like I wasn’t worth his time. If you’re looking for someone who genuinely cares about his customers and wants to make the car-buying process as easy as possible, I highly recommend asking for Rich.
John and Ivan were super helpful. They made the process very easy. They listened carefully to our needs and made sure our truck needs were met and within our budget.
Had my oil changed over the weekend at Shottenkirk, Richard and Brian made sure I was informed and take care of..they are some great folks up there at Shottenkirk Ford in Jasper Ga.
Ben Hall was very helpful when we purchased our truck!
Bernard and Rick were amazing to work with. I love this car. I’m very impatient and this was a breeze.
Great service Jerry was a big help!
Serviced vehicle quickly.
Great jod
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