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I had a great experience working with Ben Hall at Ford of Jasper. He was knowledgeable, professional, and easy to work with throughout the entire process. I mentioned upfront that I don’t like spending hours at a dealership or being pressured into discussing a bunch of unnecessary add-ons, and he respected that completely. Ben expedited the process, kept everything straightforward, and made the experience efficient without sacrificing great customer service. It was refreshing to work with someone who listened to what we wanted and valued our time. If you’re looking for a hassle-free car buying experience, I highly recommend asking for Ben Hall.
Posted on Google by dwonn goodwin
Honest, transparent communication. Low pressure salesman which made it a more enjoyable purchasing experience.
Posted on Google by Holly Liles
John C. and Ivan were wonderful to work with! Found a robins egg blue Bronco for me! Thank you guys!! Five Stars!!
Posted on Google by Emma Corley
We had a great experience working with John C. and Ivan
Posted on Google by Ryan Corley
Involved in an accident receiving trouble getting approval from Statefarm, They got me in scheduled the diagnosis gave me a loaner in the meantime. Great people to work with thanks, Steve!
Posted on Google by Nolan Peterson
Pleasant experience with service dept. Rick was my service rep. He was very personable. Communicative. Real pleasure to work with. I recommend asking for Rick.
Posted on Google by Ryan Rayborn
My truck was picked up for service and anything deemed necessary. All my information was in computer and had points. Everything taken care of in a timely manner. Received text and called when ready to deliver truck back to me. Very professional and friendly technicians.
Posted on Google by Pamela Smith
I recently had my vehicle’s cooling system flushed here, and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patiently answered all of my questions with professionalism, treating me with genuine care and respect throughout the entire process. Special thanks also to John, the mechanic who performed the cooling system flush on my car. He was extremely thorough, attentive, and did an excellent job. I could tell he really took pride in his work, and the quality shows. Their approach feels truly personalized — you can tell they genuinely care about their customers. I’m so grateful to my neighbor for recommending this place; it’s definitely a hidden gem. Thank you, Scott, Kara, and John, for your exceptional work and warm attitude. You’ve absolutely gained a loyal customer! Update to my previous review: ⭐⭐⭐⭐⭐ Richie provided outstanding customer service from start to finish. He was very patient, kind, professional, and took the time to answer all of my questions without ever making me feel rushed. I really appreciated his honesty and courteous attitude. He made the entire service experience smooth and stress-free. And I have to mention that my Labrador, Peppa, had a wonderful experience too! She received lots of attention, plenty of compliments, and so many pets that I’m pretty sure she now believes she works at the dealership. Thank you, Richie, for taking such good care of my Ford Fusion Hybrid. I truly appreciate your help and would be happy to return to Shottenkirk Ford Jasper for future service. Highly recommended!
Posted on Google by Irina Gvozdenko
Cannot speak to the sales at Shottenkirk, but have been using the maintenance facilities for nearly ten years. They have always provided reliable maintenance and on few occasions needed, excellent repairs. Jerry is the service manager we have been dealing with for the majority of that time. He has been outstanding in all areas and on the two occasions when I needed them to make my truck a priority, they have come through. Feel comfortable recommending the Shottenkirk service and parts to others. Just do not expect to have speed of fly by night oil change places, on the plus side, you will still have all the parts attached under to vehicle, unlike the few times I made mistake of using such places. Long review, but it is July 4th when this was written, so relax and enjoy!
Posted on Google by Krunch
Great service!
Posted on Google by David wilson Wilson
My wife and I went to Shottenkirk Jasper Ford together to buy a truck. We had a great experience. They had many trucks to choose from and Ben our salesman was very knowledgeable and professional. I really liked that guy. We had a lot in common and he steered me to a good truck that suited my needs. He’s a tough negotiator but we settled on a good price for him and us. The F&I manager was Patrick and he was also very nice and was good at his trade. He explained our option very well and hit us in and out very quickly. Great low pressure experience. Thank you Clark Gimbert.
Posted on Google by Clark Gimbert
Keith and Eddie made the buying experience great! No high pressure sales, spoke to us like friends and helped us find the right Bronco for us. Eddie also helped us with the aftermarket accessories we wanted to add! Sang made the finance piece just as easy as selecting the Bronco we wanted. No doubt I will return to purchase my next ford from Shottenkirk!
Posted on Google by Eric Schweitzer
See comments already provided in this survey
Posted on Google by Bill Gaines
I can’t say enough good about Shottenkirk Ford of Jasper Ga. I bought my explorer back in 2021. The buying experience was by far a breeze! I have come back for service on my 2021 explorer and the staff in the service department went above and beyond to make me feel welcome and well informed on my Explorer’s regular maintenance. Joseph Disalvo is by far the nicest service tech and made my visit seamless and stress free. I was informed of all services needed and pictures were even sent to my phone. I was able to see what the technician was seeing in real time! Great Job Shottenkirk! Thank you.
Posted on Google by Marcy Rogers
Fast and easy buying experience. Mori was great to deal with and easy to talk to. Gary the Finance Manager was great as well. Would definitely go back.
Posted on Google by Ron Davis
Everything was wonderful from start to finish. JP helped me so much and the managers and finance guys made buying my dream car easy. JP is the best salesman that I have worked with in years. Thank you for making this purchase so enjoyable. I will definitely be back and recommend you to everyone I know!
Posted on Google by Blair Helvey
Great service experience. My service advisor Jerry was excellent. I was updated on my service progress several times during my stay. When it was discovered that Ford had an outstanding recall item on my truck, Jerry expedited getting the recall completed which saved me a return trip. I will be using Shottenkirk Ford Jasper for all my vehicles going forward.
Posted on Google by Terry Wright
Steph, Ivan, and the fellow in finance that completed our paperwork with us, were all extremely courteous, helpful, and professional. They got me a deal I didn't know think was possible. Highly satisfied!!
Posted on Google by Jessica Allen
My wife and I bought a used car here a few weeks ago. There were a few minor issues we noticed. The service department took care of everything quickly and provided updates frequently. I recently had poor experiences at Grand Hyundai of Canton and Chevrolet of Canton. It’s nice to see a dealership who prioritizes customer service. Highly recommend
Posted on Google by Nick Klein
We had a GREAT experience at Shottenkirk Ford in Jasper! Would highly recommend to anyone looking for new or preowned vehicles. Be sure to ask for Landon - he’ll treat you right! The whole experience was easy and enjoyable! We’ll be back - but not for a while because we are so happy with our purchase!
Posted on Google by Jamey Rickard
Drove up there for an oil change and to have a recall taken care of! Everyone was very friendly and service was completed in a timely manner! The general manager was even walking around and checking in on customers. Great experience!
Posted on Google by Sara Hersch
The service tech was very professional and friendly. He updated me on progress
Posted on Google by Sherri Rees
Running a business means time is money, and the team at Shottenkirk Ford Jasper completely understands that. We traded our 1 year old new work truck purchased from them in June 2025 in for a new one Thursday, and the transaction was completely transparent and efficient. John Culpepper our Sales Professional, Ivan Clarke the Sales Manager, Sang Kim the Finance Director and Steve the General Manager made upgrading our fleet painless. Highly recommend them to any local business owner! - Steven and Kay Eidson - LVU GUY, LLC
Posted on Google by Kay Eidson (Kay)
Had an issue with my truck. It was diagnosed quickly, parts ordered and repairs completed all while I was on vacation! The service department was top notch! Can’t ask for better service than I got at Shottenkirk Ford in Jasper!
Posted on Google by Steve Hedden
Mori went above and beyond to help me find my truck! He was patient and didn’t make me feel rushed or pressured. Highly recommend buying from him. Steve and Ivan were also very nice and welcoming. Great people to work with!
Posted on Google by Heather Fryar
Took my f150 in for my 2nd cam phaser replacement at 110k miles. Shottenkirk Ford did a great job fixing it. I immediately drove it to Florida 600 miles with no issues. Great job Shottenkirk Ford.
Posted on Google by Tracy Blaskie
We always have a great experience with Sales and Finance. Thanknyiu John and Ivan for working fast and getting it done. This makes what, 6 vehicles from Shottenkirk Jasper. Awesome folks, Thank you.
Posted on Google by Steven Eidson
Service personnel seem honorable and trustworthy. They provide much faith that their Technicians/mechanicsare competent. They provided a detailed quote. Jerry was particularly good to work with.
Posted on Google by David Vogel
I came in and bought a 2025 Ford Bronco from Keith .From start to end he provided me with the most excellent customer service he went above and beyond and was very honest and because of that I feel like I made the perfect decision. Greg was phenomenal making sure I understood everything and answered fully to all the questions I had. Highly recommend Jasper Ford Shottenkirk.
Posted on Google by Kristin Cantrell
Thomas was very helpful by keeping informed and what services I needed. He is always very professional and knowledgeable. I specifically ask for Thomas each time because he knows my vehicle and I trust his judgment.
Posted on Google by Tommy Carnes
Very pleasant experience. Was very pleased with Rick Schwartz.
Posted on Google by Troy Southern
Great sales staff!!
Posted on Google by Tracy M Anderson
Eddie and Landon are great. Truck was a little over priced but they did their best to get me where I needed to be. Gary in finance is a legit BA and he's a MARINE!!!
Posted on Google by 1* Outdoors
Shottenkirk made it easy and painless to get my dream vehicle. The process was easy and we loved our salesman. Thank you for making my dream a reality.
Posted on Google by Leigh Keheley
The service dept did my first service maintenance and while they did they noticed a oil leak they took pics to show me and since I hav a extended warranty I'm able to address it at my local Ford dealership in Chattanooga tn both ford dealerships hav been very spot on to correct my vehicle so I can enjoy my truck
Posted on Google by Michael Hawn
I had an absolutely amazing experience at the Ford in Jasper, Georgia. The staff were so helpful, attentive, and friendly. I truly had a great buying experience! And I will be back in the future!
Posted on Google by Aniya Wren
Plenty of inventory to choose from and good prices. Ben Hall was the best. Very professional and answered all questions. Pete in finance was great as well very easy process.
Posted on Google by Tim Curtis
Great all-around experience from start to finish! I highly recommend DW in Sales, he did a fantastic job helping us secure our new Bronco! Easy process, no high pressure, just the REAL DEAL. Thank you DW, and the entire team that made our experience the BEST!
Posted on Google by Holly Crane
Ben Hall was by far the best person I could’ve possibly worked with. Walked in wanting a 2025 King Ranch I seen posted online. Walked in, talked with Ben and within an hour I was signing paperwork on my dream truck. No hidden fees. Good old fashioned customer service.
Posted on Google by RILEY CURTIS
Outstanding!!
Posted on Google by Edward Sisson
I have been there twice in the past year both were great experiences, they are upfront and honest and make the process simple and not pushy, gave me as much time as I needed I will be back, big thanks to Ben, Bernard, and the finance team
Posted on Google by Chason
Rich Nazzaro was a great sales rep. He was honest, knowledgeable and no pressure. He let us drive multiple vehicles and went out of his way to make sure we left happy. Highly recommend asking for Rich if visiting here.
Posted on Google by Casey Abernathy
Could not have had a better experience with Jay, he went above and beyond to do what we needed in a short amount of time! Jay was awesome
Posted on Google by Abby
My service writer explained everything that would happen and how long the service would take. Everything was completed in less time than the estimate. My service writer Richard checked on me through out the process to make sure I understood everything that was being done.
Posted on Google by Jan Simpson
Want to say just purchased a new truck and bronco for the wife. The sales group that we had the pleasure of working with John Eddie and Randy were great and they really went above and beyond even when problems occurred . And we’re very knowledgeable. Will definitely be coming back to purchase more vehicles in the future.
Posted on Google by phillip goldsworthy
I was very pleased with the service I received from Shottenkirk especially the valet’s, Tonya, Rene & Matt, coming to pick up my vehicle & bringing it back to me! That was a God send to me!! I appreciated the service tech Ritchie who walked me thru everything & kept me updated on the repairs!! They were all great people to deal with & I appreciate them all for the quality of service I received!!
Posted on Google by Vickie Painter
Great bunch of people at Shottenkirk Ford in Jasper! They are all so courteous and friendly. Richie Weaver was the service advisor on my vehicle and he went above and beyond to help me. He took the time to explain everything and I knew that I was in good hands. It is refreshing to take your car into a dealership and service department that you know you can trust. I am so glad that I purchased my Bronco at Shottenkirk Ford!
Posted on Google by Robin Morrison
I am so happy that I made the decision to purchase my Bronco at Shottenkirk Ford in Jasper. My sales rep, Randy Pigue and the sales manager, Ivan, were helpful and made the whole process run smoothly. It was actually a fun experience! I just had my 1st service appointment and Richie Weaver was amazing too. Even a technician, David Morrison, took time to help with climate controls that I was not operating correctly. What a great bunch of people working at Shottenkirk Ford. It makes me want to move to Jasper!!!
Posted on Google by Robin Morrison
easy buying experience with Randy. thanks for making it super fast and easy. He located the perfect truck for us. thx Randy
Posted on Google by Wynne Billingsley
The service was excellent and speedy. They have an inside and outside waiting area as well. The staff was friendly and courteous! I will be returning and recommending to my other Ford friends!
Posted on Google by Antione Wood
Rich in the service department was great.
Posted on Google by Alana Lombardi
John and Bernard went the extra mile to help us with our purchase. Go see them. They will treat you right.
Posted on Google by Barbara Rhodes
A great all around experience.
Posted on Google by Glenda Clanton
Fast and quality service
Posted on Google by Adam regelsky
John and Eddie were absolutely amazing. They did a great job showing me F150’s. They were very professional and polite. I would definitely recommend them going to see them if you’re in the market for a new truck.
Posted on Google by Harrison Travis
Hey I met John looking a work truck and I was impressed with the search and the management team, Ivan in keeping a look out for the best fit for me and my budget
Posted on Google by Genette Waddell
John Culpepper and Ivan absolutely moved mountains to get me into the vehicle I went in for!! (while they did initially try to upgrade me from what I wanted... We got back to reality and where I was comfortable quickly) They were patient and had a great sense of humor!! (huge pluses with my crazy, neuro diverse self!!) This is probably one of the first truly positive car buying experiences I've had!! Side note: Brain in service has been a rockstar as well with multiple recalls on my previous vehicle!!
Posted on Google by S. Prichard
They were so knowledgeable and explained things easily enough to understand. Our salesman, Mori Diaz was so attentive and kind even after being there for a couple hours with two little ones. We will definitely return in the future requesting Mori to help us!
Posted on Google by Kailey Riggle
This dealership is awesome, best auto buying experience ever. They treat you like family. We were only showed what we wanted and they helped us to stay within our budget. Definitely recommend.
Posted on Google by Lee Kinard
Great service with friendly faces
Posted on Google by Stacy Woodall
Easy buying experience with Randy!!
Posted on Google by Hayden Howard
Great experience from the start. Hunter our salesman was amazing and went out of his way to make the experience fast and easy. Will definitely be returning
Posted on Google by Cale Coggins
Good service and very professional. Would recommend. They have a large inventory to choose from and have recently bought a bronco from Ben who was very professional and cut an awesome deal.
Posted on Google by Jace B
Had a professional and great experience with this dealership. Ben was so helpful and I would recommend asking for him! Love my new Bronco.
Posted on Google by Christie Turner
I got an oil change and a tire rotation and they were very open and communicated very well! Rene and Jerry in service were super helpful and told me everything they recommended but weren’t pushy about needing new tires :)) overall a great experience
Posted on Google by madison foster
Jerry in the service department is fantastic!! Very knowledgeable and kept me update on everything going on with my car!
Posted on Google by Tammy Lowery
Great experience! Steve Ferenczy, Reynolds, and Jerry all went above and beyond to get me taken care of. Highly recommend this group to anyone!
Posted on Google by Max Williams
Quick easy and excellent service
Posted on Google by Jeff Wyatt
I had a great experience getting my Bronco sport! Randy, my salesperson, was great throughout the whole experience and really took the time to help me feel comfortable and confident in my decision! Would recommend!
Posted on Google by Sia Villalobos Baxter
Reviewing the service department. I had an issue with my 2019 F150 and had taken it to a dealer who is closer to my home in Blue Ridge but they were unable to diagnose the correct issue. I took the truck to Shottenkirk where I originally purchased it and they were able to diagnose the issue quickly and perform the repair within just a day. Highly recommend the service department at Shottenkirk and Rick our service advisor is top notch!
Posted on Google by James Huling
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful.
Posted on Google by koetter Thomas
This place is awesome. Not only did they help me get out of my truck, they got me in my dream pink bronco!! AND THERE'S A PUPPY IN THERE! And a play room! Wyatt was the best! Still smiling every time I see my Bronco!
Posted on Google by Krystal Whitworth
Amazing, efficient, professional service. Excellent service and great communications.
Posted on Google by Debra Christian
Great buying experience. Randy was great and Eddie made the process very easy!
Posted on Google by Bryan Palmieri
First purchase in many years from a dealership. Was not looking forward to the hassles. Turns out the “hassles” were not too bad thxs to Rich our sales guy. Patient, attentive and helpful thru the whole process. Actually good vibes from the entire dealership.
Posted on Google by Norman Shirley
I always take my car to Jerry at Shottenkirk in Jasper. He always taken great care of my car, and always communicated with me what my vehicle needs. As long as he’s there, that’s where my vehicle will be serviced.
Posted on Google by Alexis Adams
Easy buying experience with Randy. Thanks Randy
Posted on Google by Laura Grant
I was extremely happy with the sales level of professionalism when buying my 25 bronco. Rich my salesman, went above and beyond to make the transaction quick and seamless. Will definitely be back again!
Posted on Google by Dirty Eastwood
My experience at Shottenkirk Ford was great, my sales reps Hunter and Landon were excellent to do business with. They went above and beyond to provide for our car buying experience. Cannot recommend them enough, would highly encourage anyone in the car shopping phase to take their business to these guys!
Posted on Google by Drew Yeager
I had an excellent experience purchasing my new car thanks to Hunter and John. From start to finish, they were professional, knowledgeable, transparent, and genuinely easy to work with. They answered every question I had, never made me feel pressured, and made the entire process feel smooth and stress-free. What really stood out to me was how responsive and personable they both were throughout the entire experience. They made me feel like I was buying a car from longtime friends rather than salesmen, which says a lot in today’s world. Not only did they help me get a fantastic deal, but they even delivered my new car to my house on a holiday — truly going above and beyond. I sincerely appreciate the outstanding customer service and attention to detail. If you’re looking for honest, patient, and genuinely great people to work with, I highly recommend asking for Hunter Parrish and John Culpepper. They exceeded every expectation!
Posted on Google by Shannon Hudson
5 Star Experience. Great staff that helped make a sound decision on a great trade.
Posted on Google by Bob Martin
Rich our salesman was very thorough and helpful. He really worked hard for our business. Gary in the financial department was very good as well. He helped us get a really good rate on the second vehicle we bought from Shottenkirk in the last 3 weeks. Overall I am very happy with the two vehicles we bought. Love the Bronco, it is a very fun and stout vehicle to drive.
Posted on Google by Mike Smith
Bernard was an excellent sales representative. There was no pressure he simply showed me what I wanted to see and offered feedback and answered every question without hesitation. Very positive experience!
Posted on Google by E-SCAPES Electric Lawn Care
Had a great experience buying my Ford Bronco from Shottenkirk Ford in Jasper. I worked with Rich from the sales team and he was easy to deal with. Great negotiation process as well. Would highly recommend this dealership and ask for Rich, he will take great care of you.
Posted on Google by Michael Osterink
Good experience but it took too long and the add on coat are ridiculous.
Posted on Google by Jeff Johnson
Great service and staff!
Posted on Google by Don Moore
Great buying experience with Randy. If you in the market for a vehicle go see Randy.he was amazing.thx Randy
Posted on Google by Tammy Hill
My wife and I love Shottenkirk Ford in Jasper. We’ve gotten all of our vehicles from here and we always get our services done here. The service is great and all the Workers here are fantastic! Thank you Shottenkirk!
Posted on Google by Zach White
Great buying experience with Randy Pigue. He made the process extremely easy. If you are in the market for a vehicle would highly recommended you go see Randy. Thanks Randy !!!!!!!
Posted on Google by Donda Skipper
See Gary in financing. He will do you right!
Posted on Google by Kerri House
Great buying experience. Drove all the way up from Marietta to meet with Randy. Will be back in the future!
Posted on Google by Andrew Johnson
Dropped the truck off and they had he parts and were able to fix it the same day. Scott from service has always been nice and professional!
Posted on Google by Matthew Bennett
Eat buying expeerience with Randy. If you are in the market for a vehicle he will make it super easy. Thx Randy
Posted on Google by Alex Weese
They fixed their mistake, good people
Posted on Google by STEVE JACKSON
Bought a car elsewhere and I have had to have recalls done and some issues checked out and they have been so ready to help and make sure I get everything done to keep me safe! Scott and Jerry were easy to work with both times. Scott went above and beyond to make sure my second time bringing it in went smooth, that I got my car back in a timely manner, and that my warranty covered what I needed it to! I will continue to bring them my car!
Posted on Google by Kaitlin Rollins
Fantastic inventory and the sales team were extremely helpful! Hunter and Rich were my salespeople and they took incredible care of me!
Posted on Google by Helene March
Although only an oil change and multi point inspection, it didn’t take long. Very pleased that I can take my Lincoln Corsair there for service.
Posted on Google by Randy
Treated well and got a good price
Posted on Google by kevin snyder
The fastest Sales Experience Ever...In and Out within 2 hours including finance. The vehicle was not cleaned before delivery but go see [KRISTI] She was great!!!
Posted on Google by KENISHA HILL
Got brand new tires that I’m very happy with and Jerry was a big help and talked me through the whole process! Will be back!
Posted on Google by Avery Davis
I had a great experience working with Ben Hall at Ford of Jasper. He was knowledgeable, professional, and easy to work with throughout the entire process. I mentioned upfront that I don’t like spending hours at a dealership or being pressured into discussing a bunch of unnecessary add-ons, and he respected that completely. Ben expedited the process, kept everything straightforward, and made the experience efficient without sacrificing great customer service. It was refreshing to work with someone who listened to what we wanted and valued our time. If you’re looking for a hassle-free car buying experience, I highly recommend asking for Ben Hall.
Posted on Google by dwonn goodwin
Honest, transparent communication. Low pressure salesman which made it a more enjoyable purchasing experience.
Posted on Google by Holly Liles
John C. and Ivan were wonderful to work with! Found a robins egg blue Bronco for me! Thank you guys!! Five Stars!!
Posted on Google by Emma Corley
We had a great experience working with John C. and Ivan
Posted on Google by Ryan Corley
Involved in an accident receiving trouble getting approval from Statefarm, They got me in scheduled the diagnosis gave me a loaner in the meantime. Great people to work with thanks, Steve!
Posted on Google by Nolan Peterson
Pleasant experience with service dept. Rick was my service rep. He was very personable. Communicative. Real pleasure to work with. I recommend asking for Rick.
Posted on Google by Ryan Rayborn
My truck was picked up for service and anything deemed necessary. All my information was in computer and had points. Everything taken care of in a timely manner. Received text and called when ready to deliver truck back to me. Very professional and friendly technicians.
Posted on Google by Pamela Smith
I recently had my vehicle’s cooling system flushed here, and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patiently answered all of my questions with professionalism, treating me with genuine care and respect throughout the entire process. Special thanks also to John, the mechanic who performed the cooling system flush on my car. He was extremely thorough, attentive, and did an excellent job. I could tell he really took pride in his work, and the quality shows. Their approach feels truly personalized — you can tell they genuinely care about their customers. I’m so grateful to my neighbor for recommending this place; it’s definitely a hidden gem. Thank you, Scott, Kara, and John, for your exceptional work and warm attitude. You’ve absolutely gained a loyal customer! Update to my previous review: ⭐⭐⭐⭐⭐ Richie provided outstanding customer service from start to finish. He was very patient, kind, professional, and took the time to answer all of my questions without ever making me feel rushed. I really appreciated his honesty and courteous attitude. He made the entire service experience smooth and stress-free. And I have to mention that my Labrador, Peppa, had a wonderful experience too! She received lots of attention, plenty of compliments, and so many pets that I’m pretty sure she now believes she works at the dealership. Thank you, Richie, for taking such good care of my Ford Fusion Hybrid. I truly appreciate your help and would be happy to return to Shottenkirk Ford Jasper for future service. Highly recommended!
Posted on Google by Irina Gvozdenko
Cannot speak to the sales at Shottenkirk, but have been using the maintenance facilities for nearly ten years. They have always provided reliable maintenance and on few occasions needed, excellent repairs. Jerry is the service manager we have been dealing with for the majority of that time. He has been outstanding in all areas and on the two occasions when I needed them to make my truck a priority, they have come through. Feel comfortable recommending the Shottenkirk service and parts to others. Just do not expect to have speed of fly by night oil change places, on the plus side, you will still have all the parts attached under to vehicle, unlike the few times I made mistake of using such places. Long review, but it is July 4th when this was written, so relax and enjoy!
Posted on Google by Krunch
Great service!
Posted on Google by David wilson Wilson
My wife and I went to Shottenkirk Jasper Ford together to buy a truck. We had a great experience. They had many trucks to choose from and Ben our salesman was very knowledgeable and professional. I really liked that guy. We had a lot in common and he steered me to a good truck that suited my needs. He’s a tough negotiator but we settled on a good price for him and us. The F&I manager was Patrick and he was also very nice and was good at his trade. He explained our option very well and hit us in and out very quickly. Great low pressure experience. Thank you Clark Gimbert.
Posted on Google by Clark Gimbert
Keith and Eddie made the buying experience great! No high pressure sales, spoke to us like friends and helped us find the right Bronco for us. Eddie also helped us with the aftermarket accessories we wanted to add! Sang made the finance piece just as easy as selecting the Bronco we wanted. No doubt I will return to purchase my next ford from Shottenkirk!
Posted on Google by Eric Schweitzer
See comments already provided in this survey
Posted on Google by Bill Gaines
I can’t say enough good about Shottenkirk Ford of Jasper Ga. I bought my explorer back in 2021. The buying experience was by far a breeze! I have come back for service on my 2021 explorer and the staff in the service department went above and beyond to make me feel welcome and well informed on my Explorer’s regular maintenance. Joseph Disalvo is by far the nicest service tech and made my visit seamless and stress free. I was informed of all services needed and pictures were even sent to my phone. I was able to see what the technician was seeing in real time! Great Job Shottenkirk! Thank you.
Posted on Google by Marcy Rogers
Fast and easy buying experience. Mori was great to deal with and easy to talk to. Gary the Finance Manager was great as well. Would definitely go back.
Posted on Google by Ron Davis
Everything was wonderful from start to finish. JP helped me so much and the managers and finance guys made buying my dream car easy. JP is the best salesman that I have worked with in years. Thank you for making this purchase so enjoyable. I will definitely be back and recommend you to everyone I know!
Posted on Google by Blair Helvey
Great service experience. My service advisor Jerry was excellent. I was updated on my service progress several times during my stay. When it was discovered that Ford had an outstanding recall item on my truck, Jerry expedited getting the recall completed which saved me a return trip. I will be using Shottenkirk Ford Jasper for all my vehicles going forward.
Posted on Google by Terry Wright
Steph, Ivan, and the fellow in finance that completed our paperwork with us, were all extremely courteous, helpful, and professional. They got me a deal I didn't know think was possible. Highly satisfied!!
Posted on Google by Jessica Allen
My wife and I bought a used car here a few weeks ago. There were a few minor issues we noticed. The service department took care of everything quickly and provided updates frequently. I recently had poor experiences at Grand Hyundai of Canton and Chevrolet of Canton. It’s nice to see a dealership who prioritizes customer service. Highly recommend
Posted on Google by Nick Klein
We had a GREAT experience at Shottenkirk Ford in Jasper! Would highly recommend to anyone looking for new or preowned vehicles. Be sure to ask for Landon - he’ll treat you right! The whole experience was easy and enjoyable! We’ll be back - but not for a while because we are so happy with our purchase!
Posted on Google by Jamey Rickard
Drove up there for an oil change and to have a recall taken care of! Everyone was very friendly and service was completed in a timely manner! The general manager was even walking around and checking in on customers. Great experience!
Posted on Google by Sara Hersch
The service tech was very professional and friendly. He updated me on progress
Posted on Google by Sherri Rees
Running a business means time is money, and the team at Shottenkirk Ford Jasper completely understands that. We traded our 1 year old new work truck purchased from them in June 2025 in for a new one Thursday, and the transaction was completely transparent and efficient. John Culpepper our Sales Professional, Ivan Clarke the Sales Manager, Sang Kim the Finance Director and Steve the General Manager made upgrading our fleet painless. Highly recommend them to any local business owner! - Steven and Kay Eidson - LVU GUY, LLC
Posted on Google by Kay Eidson (Kay)
Had an issue with my truck. It was diagnosed quickly, parts ordered and repairs completed all while I was on vacation! The service department was top notch! Can’t ask for better service than I got at Shottenkirk Ford in Jasper!
Posted on Google by Steve Hedden
Mori went above and beyond to help me find my truck! He was patient and didn’t make me feel rushed or pressured. Highly recommend buying from him. Steve and Ivan were also very nice and welcoming. Great people to work with!
Posted on Google by Heather Fryar
Took my f150 in for my 2nd cam phaser replacement at 110k miles. Shottenkirk Ford did a great job fixing it. I immediately drove it to Florida 600 miles with no issues. Great job Shottenkirk Ford.
Posted on Google by Tracy Blaskie
We always have a great experience with Sales and Finance. Thanknyiu John and Ivan for working fast and getting it done. This makes what, 6 vehicles from Shottenkirk Jasper. Awesome folks, Thank you.
Posted on Google by Steven Eidson
Service personnel seem honorable and trustworthy. They provide much faith that their Technicians/mechanicsare competent. They provided a detailed quote. Jerry was particularly good to work with.
Posted on Google by David Vogel
I came in and bought a 2025 Ford Bronco from Keith .From start to end he provided me with the most excellent customer service he went above and beyond and was very honest and because of that I feel like I made the perfect decision. Greg was phenomenal making sure I understood everything and answered fully to all the questions I had. Highly recommend Jasper Ford Shottenkirk.
Posted on Google by Kristin Cantrell
Thomas was very helpful by keeping informed and what services I needed. He is always very professional and knowledgeable. I specifically ask for Thomas each time because he knows my vehicle and I trust his judgment.
Posted on Google by Tommy Carnes
Very pleasant experience. Was very pleased with Rick Schwartz.
Posted on Google by Troy Southern
Great sales staff!!
Posted on Google by Tracy M Anderson
Eddie and Landon are great. Truck was a little over priced but they did their best to get me where I needed to be. Gary in finance is a legit BA and he's a MARINE!!!
Posted on Google by 1* Outdoors
Shottenkirk made it easy and painless to get my dream vehicle. The process was easy and we loved our salesman. Thank you for making my dream a reality.
Posted on Google by Leigh Keheley
The service dept did my first service maintenance and while they did they noticed a oil leak they took pics to show me and since I hav a extended warranty I'm able to address it at my local Ford dealership in Chattanooga tn both ford dealerships hav been very spot on to correct my vehicle so I can enjoy my truck
Posted on Google by Michael Hawn
I had an absolutely amazing experience at the Ford in Jasper, Georgia. The staff were so helpful, attentive, and friendly. I truly had a great buying experience! And I will be back in the future!
Posted on Google by Aniya Wren
Plenty of inventory to choose from and good prices. Ben Hall was the best. Very professional and answered all questions. Pete in finance was great as well very easy process.
Posted on Google by Tim Curtis
Great all-around experience from start to finish! I highly recommend DW in Sales, he did a fantastic job helping us secure our new Bronco! Easy process, no high pressure, just the REAL DEAL. Thank you DW, and the entire team that made our experience the BEST!
Posted on Google by Holly Crane
Ben Hall was by far the best person I could’ve possibly worked with. Walked in wanting a 2025 King Ranch I seen posted online. Walked in, talked with Ben and within an hour I was signing paperwork on my dream truck. No hidden fees. Good old fashioned customer service.
Posted on Google by RILEY CURTIS
Outstanding!!
Posted on Google by Edward Sisson
I have been there twice in the past year both were great experiences, they are upfront and honest and make the process simple and not pushy, gave me as much time as I needed I will be back, big thanks to Ben, Bernard, and the finance team
Posted on Google by Chason
Rich Nazzaro was a great sales rep. He was honest, knowledgeable and no pressure. He let us drive multiple vehicles and went out of his way to make sure we left happy. Highly recommend asking for Rich if visiting here.
Posted on Google by Casey Abernathy
Could not have had a better experience with Jay, he went above and beyond to do what we needed in a short amount of time! Jay was awesome
Posted on Google by Abby
My service writer explained everything that would happen and how long the service would take. Everything was completed in less time than the estimate. My service writer Richard checked on me through out the process to make sure I understood everything that was being done.
Posted on Google by Jan Simpson
Want to say just purchased a new truck and bronco for the wife. The sales group that we had the pleasure of working with John Eddie and Randy were great and they really went above and beyond even when problems occurred . And we’re very knowledgeable. Will definitely be coming back to purchase more vehicles in the future.
Posted on Google by phillip goldsworthy
I was very pleased with the service I received from Shottenkirk especially the valet’s, Tonya, Rene & Matt, coming to pick up my vehicle & bringing it back to me! That was a God send to me!! I appreciated the service tech Ritchie who walked me thru everything & kept me updated on the repairs!! They were all great people to deal with & I appreciate them all for the quality of service I received!!
Posted on Google by Vickie Painter
Great bunch of people at Shottenkirk Ford in Jasper! They are all so courteous and friendly. Richie Weaver was the service advisor on my vehicle and he went above and beyond to help me. He took the time to explain everything and I knew that I was in good hands. It is refreshing to take your car into a dealership and service department that you know you can trust. I am so glad that I purchased my Bronco at Shottenkirk Ford!
Posted on Google by Robin Morrison
I am so happy that I made the decision to purchase my Bronco at Shottenkirk Ford in Jasper. My sales rep, Randy Pigue and the sales manager, Ivan, were helpful and made the whole process run smoothly. It was actually a fun experience! I just had my 1st service appointment and Richie Weaver was amazing too. Even a technician, David Morrison, took time to help with climate controls that I was not operating correctly. What a great bunch of people working at Shottenkirk Ford. It makes me want to move to Jasper!!!
Posted on Google by Robin Morrison
easy buying experience with Randy. thanks for making it super fast and easy. He located the perfect truck for us. thx Randy
Posted on Google by Wynne Billingsley
The service was excellent and speedy. They have an inside and outside waiting area as well. The staff was friendly and courteous! I will be returning and recommending to my other Ford friends!
Posted on Google by Antione Wood
Rich in the service department was great.
Posted on Google by Alana Lombardi
John and Bernard went the extra mile to help us with our purchase. Go see them. They will treat you right.
Posted on Google by Barbara Rhodes
A great all around experience.
Posted on Google by Glenda Clanton
Fast and quality service
Posted on Google by Adam regelsky
John and Eddie were absolutely amazing. They did a great job showing me F150’s. They were very professional and polite. I would definitely recommend them going to see them if you’re in the market for a new truck.
Posted on Google by Harrison Travis
Hey I met John looking a work truck and I was impressed with the search and the management team, Ivan in keeping a look out for the best fit for me and my budget
Posted on Google by Genette Waddell
John Culpepper and Ivan absolutely moved mountains to get me into the vehicle I went in for!! (while they did initially try to upgrade me from what I wanted... We got back to reality and where I was comfortable quickly) They were patient and had a great sense of humor!! (huge pluses with my crazy, neuro diverse self!!) This is probably one of the first truly positive car buying experiences I've had!! Side note: Brain in service has been a rockstar as well with multiple recalls on my previous vehicle!!
Posted on Google by S. Prichard
They were so knowledgeable and explained things easily enough to understand. Our salesman, Mori Diaz was so attentive and kind even after being there for a couple hours with two little ones. We will definitely return in the future requesting Mori to help us!
Posted on Google by Kailey Riggle
This dealership is awesome, best auto buying experience ever. They treat you like family. We were only showed what we wanted and they helped us to stay within our budget. Definitely recommend.
Posted on Google by Lee Kinard
Great service with friendly faces
Posted on Google by Stacy Woodall
Easy buying experience with Randy!!
Posted on Google by Hayden Howard
Great experience from the start. Hunter our salesman was amazing and went out of his way to make the experience fast and easy. Will definitely be returning
Posted on Google by Cale Coggins
Good service and very professional. Would recommend. They have a large inventory to choose from and have recently bought a bronco from Ben who was very professional and cut an awesome deal.
Posted on Google by Jace B
Had a professional and great experience with this dealership. Ben was so helpful and I would recommend asking for him! Love my new Bronco.
Posted on Google by Christie Turner
I got an oil change and a tire rotation and they were very open and communicated very well! Rene and Jerry in service were super helpful and told me everything they recommended but weren’t pushy about needing new tires :)) overall a great experience
Posted on Google by madison foster
Jerry in the service department is fantastic!! Very knowledgeable and kept me update on everything going on with my car!
Posted on Google by Tammy Lowery
Great experience! Steve Ferenczy, Reynolds, and Jerry all went above and beyond to get me taken care of. Highly recommend this group to anyone!
Posted on Google by Max Williams
Quick easy and excellent service
Posted on Google by Jeff Wyatt
I had a great experience getting my Bronco sport! Randy, my salesperson, was great throughout the whole experience and really took the time to help me feel comfortable and confident in my decision! Would recommend!
Posted on Google by Sia Villalobos Baxter
Reviewing the service department. I had an issue with my 2019 F150 and had taken it to a dealer who is closer to my home in Blue Ridge but they were unable to diagnose the correct issue. I took the truck to Shottenkirk where I originally purchased it and they were able to diagnose the issue quickly and perform the repair within just a day. Highly recommend the service department at Shottenkirk and Rick our service advisor is top notch!
Posted on Google by James Huling
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful.
Posted on Google by koetter Thomas
This place is awesome. Not only did they help me get out of my truck, they got me in my dream pink bronco!! AND THERE'S A PUPPY IN THERE! And a play room! Wyatt was the best! Still smiling every time I see my Bronco!
Posted on Google by Krystal Whitworth
Amazing, efficient, professional service. Excellent service and great communications.
Posted on Google by Debra Christian
Great buying experience. Randy was great and Eddie made the process very easy!
Posted on Google by Bryan Palmieri
First purchase in many years from a dealership. Was not looking forward to the hassles. Turns out the “hassles” were not too bad thxs to Rich our sales guy. Patient, attentive and helpful thru the whole process. Actually good vibes from the entire dealership.
Posted on Google by Norman Shirley
I always take my car to Jerry at Shottenkirk in Jasper. He always taken great care of my car, and always communicated with me what my vehicle needs. As long as he’s there, that’s where my vehicle will be serviced.
Posted on Google by Alexis Adams
Easy buying experience with Randy. Thanks Randy
Posted on Google by Laura Grant
I was extremely happy with the sales level of professionalism when buying my 25 bronco. Rich my salesman, went above and beyond to make the transaction quick and seamless. Will definitely be back again!
Posted on Google by Dirty Eastwood
My experience at Shottenkirk Ford was great, my sales reps Hunter and Landon were excellent to do business with. They went above and beyond to provide for our car buying experience. Cannot recommend them enough, would highly encourage anyone in the car shopping phase to take their business to these guys!
Posted on Google by Drew Yeager
I had an excellent experience purchasing my new car thanks to Hunter and John. From start to finish, they were professional, knowledgeable, transparent, and genuinely easy to work with. They answered every question I had, never made me feel pressured, and made the entire process feel smooth and stress-free. What really stood out to me was how responsive and personable they both were throughout the entire experience. They made me feel like I was buying a car from longtime friends rather than salesmen, which says a lot in today’s world. Not only did they help me get a fantastic deal, but they even delivered my new car to my house on a holiday — truly going above and beyond. I sincerely appreciate the outstanding customer service and attention to detail. If you’re looking for honest, patient, and genuinely great people to work with, I highly recommend asking for Hunter Parrish and John Culpepper. They exceeded every expectation!
Posted on Google by Shannon Hudson
5 Star Experience. Great staff that helped make a sound decision on a great trade.
Posted on Google by Bob Martin
Rich our salesman was very thorough and helpful. He really worked hard for our business. Gary in the financial department was very good as well. He helped us get a really good rate on the second vehicle we bought from Shottenkirk in the last 3 weeks. Overall I am very happy with the two vehicles we bought. Love the Bronco, it is a very fun and stout vehicle to drive.
Posted on Google by Mike Smith
Bernard was an excellent sales representative. There was no pressure he simply showed me what I wanted to see and offered feedback and answered every question without hesitation. Very positive experience!
Posted on Google by E-SCAPES Electric Lawn Care
Had a great experience buying my Ford Bronco from Shottenkirk Ford in Jasper. I worked with Rich from the sales team and he was easy to deal with. Great negotiation process as well. Would highly recommend this dealership and ask for Rich, he will take great care of you.
Posted on Google by Michael Osterink
Good experience but it took too long and the add on coat are ridiculous.
Posted on Google by Jeff Johnson
Great service and staff!
Posted on Google by Don Moore
Great buying experience with Randy. If you in the market for a vehicle go see Randy.he was amazing.thx Randy
Posted on Google by Tammy Hill
My wife and I love Shottenkirk Ford in Jasper. We’ve gotten all of our vehicles from here and we always get our services done here. The service is great and all the Workers here are fantastic! Thank you Shottenkirk!
Posted on Google by Zach White
Great buying experience with Randy Pigue. He made the process extremely easy. If you are in the market for a vehicle would highly recommended you go see Randy. Thanks Randy !!!!!!!
Posted on Google by Donda Skipper
See Gary in financing. He will do you right!
Posted on Google by Kerri House
Great buying experience. Drove all the way up from Marietta to meet with Randy. Will be back in the future!
Posted on Google by Andrew Johnson
Dropped the truck off and they had he parts and were able to fix it the same day. Scott from service has always been nice and professional!
Posted on Google by Matthew Bennett
Eat buying expeerience with Randy. If you are in the market for a vehicle he will make it super easy. Thx Randy
Posted on Google by Alex Weese
They fixed their mistake, good people
Posted on Google by STEVE JACKSON
Bought a car elsewhere and I have had to have recalls done and some issues checked out and they have been so ready to help and make sure I get everything done to keep me safe! Scott and Jerry were easy to work with both times. Scott went above and beyond to make sure my second time bringing it in went smooth, that I got my car back in a timely manner, and that my warranty covered what I needed it to! I will continue to bring them my car!
Posted on Google by Kaitlin Rollins
Fantastic inventory and the sales team were extremely helpful! Hunter and Rich were my salespeople and they took incredible care of me!
Posted on Google by Helene March
Although only an oil change and multi point inspection, it didn’t take long. Very pleased that I can take my Lincoln Corsair there for service.
Posted on Google by Randy
Treated well and got a good price
Posted on Google by kevin snyder
The fastest Sales Experience Ever...In and Out within 2 hours including finance. The vehicle was not cleaned before delivery but go see [KRISTI] She was great!!!
Posted on Google by KENISHA HILL
Got brand new tires that I’m very happy with and Jerry was a big help and talked me through the whole process! Will be back!
Posted on Google by Avery Davis
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