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I am so thrilled with our experience here! My husband and I have always felt intimidated by attempting to go into these big nice dealerships, because we always felt unsure that we would ever be able to get into a vehicle at one of these places. We scheduled anyway, and not only did the team here make it incredibly easy, but Mori (SHOUTOUT TO THE BEST) didn’t just get us into any car, he got us into what his always been my absolute dream car in my dream color! I couldn’t believe it. And as intimidating as these dealerships can seem, we walked away with a better deal on the price of the car and our payments then we ever would have if we would’ve settled on going to another one of those buy here-pay here places. I cannot believe the luck that we had and the service that we were given! They took such great time with us and I would recommend anyone who is looking for a vehicle to come here and don’t forget to ask for MORI! He’s your guy. Promise. I also have to shout out Gary and financing! It was a little bit of confusion with some of the paperwork between us and the bank, but with Gary and Mori together, and all of their help and patience, we were able to get it all worked out! And we are leaving being the happy owners of a Hyundai ELANTRA 2023! 🙂🙂🙂🙂🙂
Posted on Google by Julia Marie Green
Jasper ford was the best place I have ever done business with. They worked hard to get me a deal and I left that with a car.
Posted on Google by Sam Jordan
Scott was very helpful
Posted on Google by Gail Williamson
I rely on the service department to tell me what my vehicle needs and I count on Jerry Adams to do just that. I believe he does a great job. My wife and I both like Tanya who receives us when we arrive. She is very friendly and sociable.
Posted on Google by J D
All went well
Posted on Google by James Wafe
All staff very friendly I purchased a very nice used vehicle. More was great to work with
Posted on Google by Michele Truax
This was the absolute best car buying experience I’ve ever had! Johnathon, and Ivan worked so hard and so endlessly to make sure I got to drive off that parking lot in my brand new 2026 ford explore! Johnathon was amazing! He was so helpful! Such a wonderful personality. Really the best. Any time he saw me getting stressed out he would step up and remind me that I was getting the car not to worry and I did thanks to these great men staying after hours just to make sure!! Thank you guys!!
Posted on Google by C Jordan
This is the best car lot around!!! I went in kinda not expecting much to be honest because another car lot ran my credit a lot in a 2 day span and dropped my credit a bit. And didn’t help me get a car but I went in to shottenkirk I worked with jp he was AMAZING! He got me a beautiful 2026 ford explorer! He told me he wouldn’t stop until I left with my car today and he didn’t!! Him and Ivan worked endlessly on the phone’s getting the bank approval and letting me drive my new car home. Jp was wonderful!! He stayed way over his shift to make sure I was able to close the deal. And poor Ivan stayed on the phone for hours with the banks getting everything taken care of! I will recommended everyone to go see them! They are honest trustworthy men!! And I’m so in love with my car 🖤🖤🖤
Posted on Google by Cari Jordan
10/10. Helpful, quick, & simple. Loved the experience.
Posted on Google by Devin Thompson
JP is as great. Very helpful. All staff was amazing
Posted on Google by karen bartenfield
Cody Beringause…great salesman and overall experience!!! Lots of inventory!
Posted on Google by Kristin Holbert
I purchased a F150 back in December and arrived for my first service. Scott was the service rep and he was very helpful and professional. He was very kind and personable. The time taken was well deserved and the service was meticulous and accurate to its needs. I highly recommend Shottenkirk of Jasper for you service and sale needs ⭐️⭐️⭐️⭐️⭐️.
Posted on Google by James Powers
Two of our vehicles needed recalls repairs. Both were fixed within 1 day each. Valet service was excellent!
Posted on Google by Mike Beers
In for oil change and 28000 miles service - they completed the service in quick time and I was out. No issues - great customer service. My dealership!
Posted on Google by Randy Harrison
My experience at Shottenkirk was 10/10! Everyone from JP to Jose to Gary was amazing. They worked so hard to get me into a car I not only LOVE but can afford! Would recommend to any and everyone!!!!!!!
Posted on Google by cassie petty
My service Advisor Jerry is the ABSOLUTE BEST. I have been using this dealership since 2020 with my purchase of my SUV. They all all very good. But Jerry goes above and beyond. Accurate works with patience and educational with my needs. All dealers should have a Jerry as their Advisor!
Posted on Google by K Most
Great service John and Ivan were very professional and great at what they do will recommend them to everyone
Posted on Google by Willie Qualls
They do there best to take care of the customers needs. No reason to complain about these fine jasper workers.
Posted on Google by Pat Haymond
Johnathan Culpepper was very helpful with the purchase of my vehicle. Thanks for your help
Posted on Google by Haylee Huff
My service appointment was great! They did a major repair very quickly!
Posted on Google by John Hawkins
Cody was very helpful with everything we needed! Very efficient and very nice and respectful!
Posted on Google by Kimberly Fields
Service representative professional and friendly
Posted on Google by Frank Koues
I took my truck in and they serviced it right away. Nice to be able to drop off and they get it done!
Posted on Google by COREY UNSER
Super friendly front desk clerks
Posted on Google by stacey chambers
Smooth and quick process !
Posted on Google by Stephen Motes
John did an amazing job!
Posted on Google by Victoria Culpepper
John did an AMAZING job.
Posted on Google by Amber Waldrop
John was professional and personable. Extremely satisfied with all stages of my purchase.
Posted on Google by Kevin King
My Service Advisor Jerry Adams was completely professional and upfront with my whole experience. He explained what my recall was for as well as went over my mechanic inspection suggestions without being forceful
Posted on Google by Neil Eipp
John was absolutely amazing to work with! He made the entire car-buying process easy, comfortable, and stress-free. He was knowledgeable, patient, and never made me feel pressured. You can tell he genuinely cares about finding the right vehicle for his customers. If you’re looking for someone trustworthy and helpful, I highly recommend asking for John!
Posted on Google by Kennedy Satterfield
Had a great experience working with John. Traded in a 2022 Aviator for a 2025 Navigator. Start to finish everything was smooth. Also, when you go by ask to speak to Ivan. They’re blessed to have him!
Posted on Google by Garrison Riker
Elizabeth was very friendly and helpful during my visit. She kept me apprised of the service process and what was being done d to my Taurus. When the service was finished and I was checked out and ready to go she had my car brought to the door for me. It was a pleasant experience.
Posted on Google by David Ingram (David)
John and Ivan are great to work with.
Posted on Google by Adam Sheriff
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful. I also had a great conversation with the service manager, and he was awesome as well. They always take great care of my truck. I am an extremely meticulous person. Someone would say someone who is difficult with whom to work and these guys always take great care of me and My bronco!
Posted on Google by koetter Thomas
Service Adviser (Tom) provided me excellent customer service. He scheduled the appointment, over the phone, and then I saw him at the service department a few weeks later. I brought the vehicle (2025 Mustang GT) in for the Recall: 26C32. He kept me informed of the status of the inspection and the vehicle was returned early. Tom also emailed me a copy of the work invoice for my records.
Posted on Google by Bud
Rick and the whole team in the service department here at Shottenkirk Ford in Jasper GA Are awesome. I brought a 2015 Ford F150 in there.For recall service and transmission flush. I also had an issue with the truck shutting off at idle , even though it ran perfectly in a normal conditions So I asked them to do a diagnostics. The diagnostics revealed that I needed a Solenoid. replaced on the camshaft , and I had an oil pan gasket leak. I took the truck back a couple of weeks later to get the Solenoid replaced, they did replace it at a timely manner. And it has one hundred percent fixed my problem. I do plan ongoing to them in the future to do some upgrades and hopes that I can one day leave this truck to one of my grandchildren. Thanks again to Rick The mechanic and the whole team there.I really appreciate y'all!!!
Posted on Google by Summer time Adventures
I want to say that I've only used Shottenkirk service department twice, but I've been extremely impressed with the speed, courtesy and repair work I've had to this point, so much so that I drove 50 miles one way (plus arranged fro someone else to come and transport me back and forth, so two vehicles 100 miles each round trip). Keep up the good work.
Posted on Google by Morris Devereaux
Very professional and patient. Salesmen was very professional
Posted on Google by michael jones
Shottenkirk Ford always provides great service.
Posted on Google by Fred Drake
We’ve worked with Jay Webb several times when purchasing vehicles, and every experience has been outstanding. This time we were selling, and Jay delivered the same level of excellence. CarMax and Carvana gave similar offers, but Jay surprised us with a generous deal well above what we expected. The process couldn’t have been easier—I held the pen while he moved the paper. The showroom was immaculate, and the staff was genuinely friendly. Jay consistently delivers a top‑tier experience, whether you’re buying or selling.
Posted on Google by Kevin Nishimura
My auto dealership for life! Amazing people, great vehicles, & unbeatable service.
Posted on Google by Jerra Leann
Thorough, professional, got everything done needed appreciate quality
Posted on Google by Douglas Beard
Scott DiSalvo is always friendly and genuinely appreciates our business at Shottenkirk. Whenever my wife or I bring our vehicles in for service, we always ask for Scott. Scott is always glad to see us, makes us feel like a priority, and goes above and beyond to make sure we are taken care of. We really appreciate his excellent customer service and the way he treats us every time we come in.
Posted on Google by Tim Ellenburg
Extremely professional and thorough.
Posted on Google by Eric Wallace
JP was awesome in helping me purchase my newest vehicle. He was patient, understanding, and actually made car buying into a fun experience. He was honest and would hands down recommend him for your next purchase!
Posted on Google by Lindsay Dillon
Nice job punching out two minor factory recall problems. I got an appointment quickly and easily. They took me home with a shuttle so I didn’t have to wait. Very friendly staff, especially Thomas , my service advisor. I will be back!
Posted on Google by Skip Gunther
EVERYONE i had interactions with was GREAT. They all went out of their way to make this experience a pleasure to do.
Posted on Google by Patrick Ray
Scheduled appointment for my F-150 for a recall. My service advisor, Thomas, very friendly and helpful. I typically don’t go to dealership for service, but since this was a recall, I’m glad I made the choice to go to Shottenkirk Ford.
Posted on Google by Steve Dunn
Great customer service Work was performed in a timely manner
Posted on Google by Kenneth Garner
Dropped my truck off early morning and then they provided chauffeur services. I was able to get my job done as well as have the recall completed.
Posted on Google by Matt Leiter
Had a great experience with their service department regarding some warranty repairs - provided a loaner vehicle and completed the repairs in one day. Excellent!! Everyone was friendly and very accommodating while I was there. They have my business as long as I’m in this area!
Posted on Google by Randy Harrison
Did a great job! Courteous... delivered our truck back to us. Kept us updated on all repairs.... we will be back!!
Posted on Google by E N
They met all of my needs and my salesman David made the experience very easy !!!
Posted on Google by Alexis Smith
Aiways ask for Jerry, extremely nice and through, seems to always have my concern at the forefront
Posted on Google by Larry Williamson
Thomas Yarri was a great help in the service department, I was in and out quickly .
Posted on Google by Brandon Conner
Shottenkirk came through once again. Thank you guys for the great service.
Posted on Google by Sean Perone
Always have a great experience. The team is well versed and look to help. Did oil change and tire repair, Glad it was done at Shottenkirk Ford.
Posted on Google by Bernard Foodie
Knowledgeable and friendly. My service advisor always does great. Very helpful and friendly. Rotated the 4 new tires I got 12 months ago and advised me of items I needed to address - perfect experience.
Posted on Google by Allen Jensen
The customer service was great but it took too long for oil change with an appointment. If it was a walk-in I could understand but not appointment.
Posted on Google by James Wafe
Jerry in the service department is really helpful. I would recommend Shottenkirk to anyone
Posted on Google by Kevin Metcalf
Knowledgeable employees helping every way possible
Posted on Google by David Anderson
John Culpepper was amazing! He went above and beyond to get me in a new Mustang! Likewise the entire team were great! Awesome experience
Posted on Google by Michael Dean
Great service department and Scott took care of me and kept me informed along the way.
Posted on Google by Rich Nazzaro
Great service as Always, they are very easy to work with, and they are loyal
Posted on Google by Steve Leffin
Very good service, very courteous.
Posted on Google by Tim Ingram
The service person (Jerry) was knowledgeable, concise and respectful of my time. The quote was consistent with the bill.
Posted on Google by Randy Barstow
As always Jerry in the service department took care of all my needs. He always does a great job and I never have to worry about my car. He pays attention to the details and that's what I like.
Posted on Google by Deborah
I was impressed with ease of purchase and team’s professionalism. Both Ben and Greg were fantastic
Posted on Google by Alex Fedovskiy
By far the easiest and quickest process of purchasing a vehicle. In the past, it seemed like getting a vehicle could take all day long. DW did an excellent job getting me into the vehicle that I wanted in a timely manner. Even though I live 3 hours away, Shottenkirk Ford will continue to have my business!
Posted on Google by Cody Smith
I would like to tell Randy at Shottenkirt a big thank you for helping me with my new expedition. It was worth the drive from Dawsonville to meet this team! Looking forward to be a regular visitor! I purchased my car in April. Took it to the service department July 29th and surprised to find out I had made the appointment at the wrong dealership! In which Thomas in the service department was awesome he worked with me and Again Randy can to my rescue and provided me with a car to come back to Dawsonville in! The team was the best! I had my car back the next day even with their full agenda I was able to pick my car up the next morning. I have never in all experiences with purchasing a vehicle and keeping it maintained had the positive Interaction that I have had with everyone at Shottenkirt Ford! They have truly stood by their word and I have never felt more confident in my decision! I will gladly share my experience about this wonderful team at this dealership! Thanks again for such an amazing crew! You guys rock!
Posted on Google by Debra Davidson
Very good
Posted on Google by william pahl
Ritchie was great and took awesome care of me and my Bronco!
Posted on Google by Gloria Robinson
Great visit very nice and prompt. Thank you!
Posted on Google by Joyce Espinosa
We had a wonderful buying experience with John Culpepper and his manager Ivan this past weekend at Shottenkirk Jasper. We had visited the weekend prior and weren't ready to make a decision yet. We not once felt pressured to buy. We went back the following weekend and test drove several more vehicles and found the perfect one. John was patient and knowledgeable. We would recommend heading over to see them, and we will definitely be back if we're ever in the market again.
Posted on Google by Erica Pickett
Can’t ask for a better experience. Brought my F150 Raptor in for service. I interacted with 3 employees while I was there and they could not have been nicer. Scott in service was great and I spoke with one salesman and one young sales lady who were extremely nice. Which I could remember their names. Keep up the good work. You definitely earned me as a customer for life, and I will be buying my next vehicle from you all.
Posted on Google by Robert Angrisani
Brian Hughes the service manager and Ron Hebert went all out with help on our software issue on our 2025 Maverick XLT. Very polite and concerned, very knowledgeable, and kept us updated on progress and over night stay. Take them to lunch or a raise. 😂 Many thank to all service tech also.
Posted on Google by Kenneth Phillips
As a woman, it’s important to know that the service department treats me fairly and transparently. These guys do. They answer my questions with complete honesty. I feel very well taken care of, the way my dad would. They have my vehicle ready on time and if there is a delay, they communicate upfront. For example, the part my car needed was on backorder. They let me know before we left and provided a loaner since it was going to take longer than expected. Y’all I drive 40 miles just to use this service department. I am sure there are others with quality service, but when you find the one you trust and feel comfortable in, you’ll make the drive.
Posted on Google by Amy W
The hard work and dedication to find me the right truck and staying late so I could drive it home is unmatched
Posted on Google by Deston Hunt
My experience there was extremely satisfying we had John Culpepper as our sales rep and he went above and beyond to highly please my wife and I in regards to buying our SUV highly recommend going there and asking for John Culpepper when you go. he will go above and beyond for you to get what you need done.
Posted on Google by Derek Pickett
Just bought a new Bronco at Shottenkirk. Mori our sales guy was great and worked hard to make the deal happen. He was professional and realistic in what he could do. The sales manager, Ivan, was also great at supporting his salesman in getting the deal done.
Posted on Google by Randi Langley
Honest. Fair pricing for a dealership. They do great work and my service Rep Scott is awesome. I’ve got a 2012 F-250 and these folks keep me trucking… When she goes one day, I’ll come back here and buy a new one off the lot.
Posted on Google by Erin Fletcher
Scott Disalvo is an excellent service guy! Shottenkirk takes care of me!
Posted on Google by Ross Ciongoli
Always good service and respectful.
Posted on Google by David Ray
Handled my maintenance needs efficiently and effectively.
Posted on Google by John Summers
Great customer service. These guys rock.
Posted on Google by Scott Blalock
I had an outstanding experience purchasing my vehicle thanks to DW and Gary. From the moment I walked into the dealership, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than trying to make a quick sale. They took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. There was never any pressure, and they went above and beyond to make the entire buying experience smooth, transparent, and stress-free. If you're looking for someone who is honest, patient, and truly cares about their customers, I highly recommend asking for DW and working with Gary in Finance. I couldn't be happier with my purchase and will definitely recommend them to my family and friends. Thank you for making what is often a stressful experience an enjoyable one!
Posted on Google by Oscar Ruiz
Great service! Even saved me some money by running some things through warranty. Will use them again for sure
Posted on Google by Sean Hawkes
My experience was quick, stress-free and fair. Not often you find this level of service and quality. Great salesmen and the manager was very nice and fair. We were in and out very quickly.
Posted on Google by Andy Milton (Andy M 17)
Very professional, knowledgeable, and dedicated to making sure you get a vehicle you love
Posted on Google by jennifer ray
Did a great job
Posted on Google by Fred Dunaway
Best new car buying experience I’ve ever had. I called the dealership on a Friday and Saturday morning everything was done and finalized in less than two hours. DW in sales was absolutely terrific. Professional, responded quickly, friendly and easygoing, and he went to every length to ensure a great and smooth experience. He even had the car cleaned up and ready to go before I arrived at the dealership. If you’re in the market for a new vehicle, I would highly recommend this dealership and make sure to ask for DW.
Posted on Google by Jason Akers
Shottenkirk is a really good place to purchase a car or truck they treat you with respect and do anything they can to get you in the car you want so I give the a 10 thanks rich for all you did I'm very happy
Posted on Google by daniel williams
Rich was awesome to work with! I drove 8 hours round trip to buy my Expedition, and he made the whole process so easy. He was honest, answered all my questions, and had everything ready when I got there. I never felt pressured, and everything went smoothly. Being young and buying a car can be intimidating because you don’t always feel like you’re taken seriously. Rich treated me with respect from the very beginning and never made me feel like I wasn’t worth his time. If you’re looking for someone who genuinely cares about his customers and wants to make the car-buying process as easy as possible, I highly recommend asking for Rich.
Posted on Google by Lexi
John and Ivan were super helpful. They made the process very easy. They listened carefully to our needs and made sure our truck needs were met and within our budget.
Posted on Google by AMBERLEE WARREN
Had my oil changed over the weekend at Shottenkirk, Richard and Brian made sure I was informed and take care of..they are some great folks up there at Shottenkirk Ford in Jasper Ga.
Posted on Google by Nancy Anderson
Ben Hall was very helpful when we purchased our truck!
Posted on Google by Ashley Mays
Bernard and Rick were amazing to work with. I love this car. I’m very impatient and this was a breeze.
Posted on Google by Andrew Johnson
Great service Jerry was a big help!
Posted on Google by Avery Davis
Serviced vehicle quickly.
Posted on Google by Ken Skinner
Great jod
Posted on Google by Kerry Hughes
I am so thrilled with our experience here! My husband and I have always felt intimidated by attempting to go into these big nice dealerships, because we always felt unsure that we would ever be able to get into a vehicle at one of these places. We scheduled anyway, and not only did the team here make it incredibly easy, but Mori (SHOUTOUT TO THE BEST) didn’t just get us into any car, he got us into what his always been my absolute dream car in my dream color! I couldn’t believe it. And as intimidating as these dealerships can seem, we walked away with a better deal on the price of the car and our payments then we ever would have if we would’ve settled on going to another one of those buy here-pay here places. I cannot believe the luck that we had and the service that we were given! They took such great time with us and I would recommend anyone who is looking for a vehicle to come here and don’t forget to ask for MORI! He’s your guy. Promise. I also have to shout out Gary and financing! It was a little bit of confusion with some of the paperwork between us and the bank, but with Gary and Mori together, and all of their help and patience, we were able to get it all worked out! And we are leaving being the happy owners of a Hyundai ELANTRA 2023! 🙂🙂🙂🙂🙂
Posted on Google by Julia Marie Green
Jasper ford was the best place I have ever done business with. They worked hard to get me a deal and I left that with a car.
Posted on Google by Sam Jordan
Scott was very helpful
Posted on Google by Gail Williamson
I rely on the service department to tell me what my vehicle needs and I count on Jerry Adams to do just that. I believe he does a great job. My wife and I both like Tanya who receives us when we arrive. She is very friendly and sociable.
Posted on Google by J D
All went well
Posted on Google by James Wafe
All staff very friendly I purchased a very nice used vehicle. More was great to work with
Posted on Google by Michele Truax
This was the absolute best car buying experience I’ve ever had! Johnathon, and Ivan worked so hard and so endlessly to make sure I got to drive off that parking lot in my brand new 2026 ford explore! Johnathon was amazing! He was so helpful! Such a wonderful personality. Really the best. Any time he saw me getting stressed out he would step up and remind me that I was getting the car not to worry and I did thanks to these great men staying after hours just to make sure!! Thank you guys!!
Posted on Google by C Jordan
This is the best car lot around!!! I went in kinda not expecting much to be honest because another car lot ran my credit a lot in a 2 day span and dropped my credit a bit. And didn’t help me get a car but I went in to shottenkirk I worked with jp he was AMAZING! He got me a beautiful 2026 ford explorer! He told me he wouldn’t stop until I left with my car today and he didn’t!! Him and Ivan worked endlessly on the phone’s getting the bank approval and letting me drive my new car home. Jp was wonderful!! He stayed way over his shift to make sure I was able to close the deal. And poor Ivan stayed on the phone for hours with the banks getting everything taken care of! I will recommended everyone to go see them! They are honest trustworthy men!! And I’m so in love with my car 🖤🖤🖤
Posted on Google by Cari Jordan
10/10. Helpful, quick, & simple. Loved the experience.
Posted on Google by Devin Thompson
JP is as great. Very helpful. All staff was amazing
Posted on Google by karen bartenfield
Cody Beringause…great salesman and overall experience!!! Lots of inventory!
Posted on Google by Kristin Holbert
I purchased a F150 back in December and arrived for my first service. Scott was the service rep and he was very helpful and professional. He was very kind and personable. The time taken was well deserved and the service was meticulous and accurate to its needs. I highly recommend Shottenkirk of Jasper for you service and sale needs ⭐️⭐️⭐️⭐️⭐️.
Posted on Google by James Powers
Two of our vehicles needed recalls repairs. Both were fixed within 1 day each. Valet service was excellent!
Posted on Google by Mike Beers
In for oil change and 28000 miles service - they completed the service in quick time and I was out. No issues - great customer service. My dealership!
Posted on Google by Randy Harrison
My experience at Shottenkirk was 10/10! Everyone from JP to Jose to Gary was amazing. They worked so hard to get me into a car I not only LOVE but can afford! Would recommend to any and everyone!!!!!!!
Posted on Google by cassie petty
My service Advisor Jerry is the ABSOLUTE BEST. I have been using this dealership since 2020 with my purchase of my SUV. They all all very good. But Jerry goes above and beyond. Accurate works with patience and educational with my needs. All dealers should have a Jerry as their Advisor!
Posted on Google by K Most
Great service John and Ivan were very professional and great at what they do will recommend them to everyone
Posted on Google by Willie Qualls
They do there best to take care of the customers needs. No reason to complain about these fine jasper workers.
Posted on Google by Pat Haymond
Johnathan Culpepper was very helpful with the purchase of my vehicle. Thanks for your help
Posted on Google by Haylee Huff
My service appointment was great! They did a major repair very quickly!
Posted on Google by John Hawkins
Cody was very helpful with everything we needed! Very efficient and very nice and respectful!
Posted on Google by Kimberly Fields
Service representative professional and friendly
Posted on Google by Frank Koues
I took my truck in and they serviced it right away. Nice to be able to drop off and they get it done!
Posted on Google by COREY UNSER
Super friendly front desk clerks
Posted on Google by stacey chambers
Smooth and quick process !
Posted on Google by Stephen Motes
John did an amazing job!
Posted on Google by Victoria Culpepper
John did an AMAZING job.
Posted on Google by Amber Waldrop
John was professional and personable. Extremely satisfied with all stages of my purchase.
Posted on Google by Kevin King
My Service Advisor Jerry Adams was completely professional and upfront with my whole experience. He explained what my recall was for as well as went over my mechanic inspection suggestions without being forceful
Posted on Google by Neil Eipp
John was absolutely amazing to work with! He made the entire car-buying process easy, comfortable, and stress-free. He was knowledgeable, patient, and never made me feel pressured. You can tell he genuinely cares about finding the right vehicle for his customers. If you’re looking for someone trustworthy and helpful, I highly recommend asking for John!
Posted on Google by Kennedy Satterfield
Had a great experience working with John. Traded in a 2022 Aviator for a 2025 Navigator. Start to finish everything was smooth. Also, when you go by ask to speak to Ivan. They’re blessed to have him!
Posted on Google by Garrison Riker
Elizabeth was very friendly and helpful during my visit. She kept me apprised of the service process and what was being done d to my Taurus. When the service was finished and I was checked out and ready to go she had my car brought to the door for me. It was a pleasant experience.
Posted on Google by David Ingram (David)
John and Ivan are great to work with.
Posted on Google by Adam Sheriff
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful. I also had a great conversation with the service manager, and he was awesome as well. They always take great care of my truck. I am an extremely meticulous person. Someone would say someone who is difficult with whom to work and these guys always take great care of me and My bronco!
Posted on Google by koetter Thomas
Service Adviser (Tom) provided me excellent customer service. He scheduled the appointment, over the phone, and then I saw him at the service department a few weeks later. I brought the vehicle (2025 Mustang GT) in for the Recall: 26C32. He kept me informed of the status of the inspection and the vehicle was returned early. Tom also emailed me a copy of the work invoice for my records.
Posted on Google by Bud
Rick and the whole team in the service department here at Shottenkirk Ford in Jasper GA Are awesome. I brought a 2015 Ford F150 in there.For recall service and transmission flush. I also had an issue with the truck shutting off at idle , even though it ran perfectly in a normal conditions So I asked them to do a diagnostics. The diagnostics revealed that I needed a Solenoid. replaced on the camshaft , and I had an oil pan gasket leak. I took the truck back a couple of weeks later to get the Solenoid replaced, they did replace it at a timely manner. And it has one hundred percent fixed my problem. I do plan ongoing to them in the future to do some upgrades and hopes that I can one day leave this truck to one of my grandchildren. Thanks again to Rick The mechanic and the whole team there.I really appreciate y'all!!!
Posted on Google by Summer time Adventures
I want to say that I've only used Shottenkirk service department twice, but I've been extremely impressed with the speed, courtesy and repair work I've had to this point, so much so that I drove 50 miles one way (plus arranged fro someone else to come and transport me back and forth, so two vehicles 100 miles each round trip). Keep up the good work.
Posted on Google by Morris Devereaux
Very professional and patient. Salesmen was very professional
Posted on Google by michael jones
Shottenkirk Ford always provides great service.
Posted on Google by Fred Drake
We’ve worked with Jay Webb several times when purchasing vehicles, and every experience has been outstanding. This time we were selling, and Jay delivered the same level of excellence. CarMax and Carvana gave similar offers, but Jay surprised us with a generous deal well above what we expected. The process couldn’t have been easier—I held the pen while he moved the paper. The showroom was immaculate, and the staff was genuinely friendly. Jay consistently delivers a top‑tier experience, whether you’re buying or selling.
Posted on Google by Kevin Nishimura
My auto dealership for life! Amazing people, great vehicles, & unbeatable service.
Posted on Google by Jerra Leann
Thorough, professional, got everything done needed appreciate quality
Posted on Google by Douglas Beard
Scott DiSalvo is always friendly and genuinely appreciates our business at Shottenkirk. Whenever my wife or I bring our vehicles in for service, we always ask for Scott. Scott is always glad to see us, makes us feel like a priority, and goes above and beyond to make sure we are taken care of. We really appreciate his excellent customer service and the way he treats us every time we come in.
Posted on Google by Tim Ellenburg
Extremely professional and thorough.
Posted on Google by Eric Wallace
JP was awesome in helping me purchase my newest vehicle. He was patient, understanding, and actually made car buying into a fun experience. He was honest and would hands down recommend him for your next purchase!
Posted on Google by Lindsay Dillon
Nice job punching out two minor factory recall problems. I got an appointment quickly and easily. They took me home with a shuttle so I didn’t have to wait. Very friendly staff, especially Thomas , my service advisor. I will be back!
Posted on Google by Skip Gunther
EVERYONE i had interactions with was GREAT. They all went out of their way to make this experience a pleasure to do.
Posted on Google by Patrick Ray
Scheduled appointment for my F-150 for a recall. My service advisor, Thomas, very friendly and helpful. I typically don’t go to dealership for service, but since this was a recall, I’m glad I made the choice to go to Shottenkirk Ford.
Posted on Google by Steve Dunn
Great customer service Work was performed in a timely manner
Posted on Google by Kenneth Garner
Dropped my truck off early morning and then they provided chauffeur services. I was able to get my job done as well as have the recall completed.
Posted on Google by Matt Leiter
Had a great experience with their service department regarding some warranty repairs - provided a loaner vehicle and completed the repairs in one day. Excellent!! Everyone was friendly and very accommodating while I was there. They have my business as long as I’m in this area!
Posted on Google by Randy Harrison
Did a great job! Courteous... delivered our truck back to us. Kept us updated on all repairs.... we will be back!!
Posted on Google by E N
They met all of my needs and my salesman David made the experience very easy !!!
Posted on Google by Alexis Smith
Aiways ask for Jerry, extremely nice and through, seems to always have my concern at the forefront
Posted on Google by Larry Williamson
Thomas Yarri was a great help in the service department, I was in and out quickly .
Posted on Google by Brandon Conner
Shottenkirk came through once again. Thank you guys for the great service.
Posted on Google by Sean Perone
Always have a great experience. The team is well versed and look to help. Did oil change and tire repair, Glad it was done at Shottenkirk Ford.
Posted on Google by Bernard Foodie
Knowledgeable and friendly. My service advisor always does great. Very helpful and friendly. Rotated the 4 new tires I got 12 months ago and advised me of items I needed to address - perfect experience.
Posted on Google by Allen Jensen
The customer service was great but it took too long for oil change with an appointment. If it was a walk-in I could understand but not appointment.
Posted on Google by James Wafe
Jerry in the service department is really helpful. I would recommend Shottenkirk to anyone
Posted on Google by Kevin Metcalf
Knowledgeable employees helping every way possible
Posted on Google by David Anderson
John Culpepper was amazing! He went above and beyond to get me in a new Mustang! Likewise the entire team were great! Awesome experience
Posted on Google by Michael Dean
Great service department and Scott took care of me and kept me informed along the way.
Posted on Google by Rich Nazzaro
Great service as Always, they are very easy to work with, and they are loyal
Posted on Google by Steve Leffin
Very good service, very courteous.
Posted on Google by Tim Ingram
The service person (Jerry) was knowledgeable, concise and respectful of my time. The quote was consistent with the bill.
Posted on Google by Randy Barstow
As always Jerry in the service department took care of all my needs. He always does a great job and I never have to worry about my car. He pays attention to the details and that's what I like.
Posted on Google by Deborah
I was impressed with ease of purchase and team’s professionalism. Both Ben and Greg were fantastic
Posted on Google by Alex Fedovskiy
By far the easiest and quickest process of purchasing a vehicle. In the past, it seemed like getting a vehicle could take all day long. DW did an excellent job getting me into the vehicle that I wanted in a timely manner. Even though I live 3 hours away, Shottenkirk Ford will continue to have my business!
Posted on Google by Cody Smith
I would like to tell Randy at Shottenkirt a big thank you for helping me with my new expedition. It was worth the drive from Dawsonville to meet this team! Looking forward to be a regular visitor! I purchased my car in April. Took it to the service department July 29th and surprised to find out I had made the appointment at the wrong dealership! In which Thomas in the service department was awesome he worked with me and Again Randy can to my rescue and provided me with a car to come back to Dawsonville in! The team was the best! I had my car back the next day even with their full agenda I was able to pick my car up the next morning. I have never in all experiences with purchasing a vehicle and keeping it maintained had the positive Interaction that I have had with everyone at Shottenkirt Ford! They have truly stood by their word and I have never felt more confident in my decision! I will gladly share my experience about this wonderful team at this dealership! Thanks again for such an amazing crew! You guys rock!
Posted on Google by Debra Davidson
Very good
Posted on Google by william pahl
Ritchie was great and took awesome care of me and my Bronco!
Posted on Google by Gloria Robinson
Great visit very nice and prompt. Thank you!
Posted on Google by Joyce Espinosa
We had a wonderful buying experience with John Culpepper and his manager Ivan this past weekend at Shottenkirk Jasper. We had visited the weekend prior and weren't ready to make a decision yet. We not once felt pressured to buy. We went back the following weekend and test drove several more vehicles and found the perfect one. John was patient and knowledgeable. We would recommend heading over to see them, and we will definitely be back if we're ever in the market again.
Posted on Google by Erica Pickett
Can’t ask for a better experience. Brought my F150 Raptor in for service. I interacted with 3 employees while I was there and they could not have been nicer. Scott in service was great and I spoke with one salesman and one young sales lady who were extremely nice. Which I could remember their names. Keep up the good work. You definitely earned me as a customer for life, and I will be buying my next vehicle from you all.
Posted on Google by Robert Angrisani
Brian Hughes the service manager and Ron Hebert went all out with help on our software issue on our 2025 Maverick XLT. Very polite and concerned, very knowledgeable, and kept us updated on progress and over night stay. Take them to lunch or a raise. 😂 Many thank to all service tech also.
Posted on Google by Kenneth Phillips
As a woman, it’s important to know that the service department treats me fairly and transparently. These guys do. They answer my questions with complete honesty. I feel very well taken care of, the way my dad would. They have my vehicle ready on time and if there is a delay, they communicate upfront. For example, the part my car needed was on backorder. They let me know before we left and provided a loaner since it was going to take longer than expected. Y’all I drive 40 miles just to use this service department. I am sure there are others with quality service, but when you find the one you trust and feel comfortable in, you’ll make the drive.
Posted on Google by Amy W
The hard work and dedication to find me the right truck and staying late so I could drive it home is unmatched
Posted on Google by Deston Hunt
My experience there was extremely satisfying we had John Culpepper as our sales rep and he went above and beyond to highly please my wife and I in regards to buying our SUV highly recommend going there and asking for John Culpepper when you go. he will go above and beyond for you to get what you need done.
Posted on Google by Derek Pickett
Just bought a new Bronco at Shottenkirk. Mori our sales guy was great and worked hard to make the deal happen. He was professional and realistic in what he could do. The sales manager, Ivan, was also great at supporting his salesman in getting the deal done.
Posted on Google by Randi Langley
Honest. Fair pricing for a dealership. They do great work and my service Rep Scott is awesome. I’ve got a 2012 F-250 and these folks keep me trucking… When she goes one day, I’ll come back here and buy a new one off the lot.
Posted on Google by Erin Fletcher
Scott Disalvo is an excellent service guy! Shottenkirk takes care of me!
Posted on Google by Ross Ciongoli
Always good service and respectful.
Posted on Google by David Ray
Handled my maintenance needs efficiently and effectively.
Posted on Google by John Summers
Great customer service. These guys rock.
Posted on Google by Scott Blalock
I had an outstanding experience purchasing my vehicle thanks to DW and Gary. From the moment I walked into the dealership, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than trying to make a quick sale. They took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. There was never any pressure, and they went above and beyond to make the entire buying experience smooth, transparent, and stress-free. If you're looking for someone who is honest, patient, and truly cares about their customers, I highly recommend asking for DW and working with Gary in Finance. I couldn't be happier with my purchase and will definitely recommend them to my family and friends. Thank you for making what is often a stressful experience an enjoyable one!
Posted on Google by Oscar Ruiz
Great service! Even saved me some money by running some things through warranty. Will use them again for sure
Posted on Google by Sean Hawkes
My experience was quick, stress-free and fair. Not often you find this level of service and quality. Great salesmen and the manager was very nice and fair. We were in and out very quickly.
Posted on Google by Andy Milton (Andy M 17)
Very professional, knowledgeable, and dedicated to making sure you get a vehicle you love
Posted on Google by jennifer ray
Did a great job
Posted on Google by Fred Dunaway
Best new car buying experience I’ve ever had. I called the dealership on a Friday and Saturday morning everything was done and finalized in less than two hours. DW in sales was absolutely terrific. Professional, responded quickly, friendly and easygoing, and he went to every length to ensure a great and smooth experience. He even had the car cleaned up and ready to go before I arrived at the dealership. If you’re in the market for a new vehicle, I would highly recommend this dealership and make sure to ask for DW.
Posted on Google by Jason Akers
Shottenkirk is a really good place to purchase a car or truck they treat you with respect and do anything they can to get you in the car you want so I give the a 10 thanks rich for all you did I'm very happy
Posted on Google by daniel williams
Rich was awesome to work with! I drove 8 hours round trip to buy my Expedition, and he made the whole process so easy. He was honest, answered all my questions, and had everything ready when I got there. I never felt pressured, and everything went smoothly. Being young and buying a car can be intimidating because you don’t always feel like you’re taken seriously. Rich treated me with respect from the very beginning and never made me feel like I wasn’t worth his time. If you’re looking for someone who genuinely cares about his customers and wants to make the car-buying process as easy as possible, I highly recommend asking for Rich.
Posted on Google by Lexi
John and Ivan were super helpful. They made the process very easy. They listened carefully to our needs and made sure our truck needs were met and within our budget.
Posted on Google by AMBERLEE WARREN
Had my oil changed over the weekend at Shottenkirk, Richard and Brian made sure I was informed and take care of..they are some great folks up there at Shottenkirk Ford in Jasper Ga.
Posted on Google by Nancy Anderson
Ben Hall was very helpful when we purchased our truck!
Posted on Google by Ashley Mays
Bernard and Rick were amazing to work with. I love this car. I’m very impatient and this was a breeze.
Posted on Google by Andrew Johnson
Great service Jerry was a big help!
Posted on Google by Avery Davis
Serviced vehicle quickly.
Posted on Google by Ken Skinner
Great jod
Posted on Google by Kerry Hughes
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