Go see Eve she’s the best! I was shopping from another state & Eve/this dealership was great. She kept me updated and in the loop on everything. I asked for more pictures since I wasn’t going to be able to come to the dealership & received pictures plus a video. She worked hard to help me with the vehicle I wanted and worked to get the deal done. Even helped with shipping the vehicle to me. Thanks Eve & Shottenkirk!
Our experience with Randy was BEYOND AMAZING. Went in for a used vehicle, it was clean and detailed and excellent condition. Randy was super easy to talk to. No pressure, had all the answers we needed. 10/10 would recommend.
Shottenkirk Ford has an excellent Service Department. Scott was professional and very knowledgeable. It was really great working with him. This is the only Ford Dealership I'll visit for all my vehicle needs.
Had service done on E450. Scott handled all the requirements quickly. Scheduled appt, handled check in and completed all necessary paperwork. Very happy with Scott in the service dept. problem was resolved and all is working correctly.
A very convenient service of Shottenkirk Ford is they will pick up your vehicle at your home and deliver it back after the service. So helpful if needed repairs will require more time to complete. My 2013 C-Max had previously been involved in a front end accident and the repairs made by an independent shop were shoddy, concealling a very damaged part called a radiator shutter modual and the motor that controls it! Shottenkirk texted me advising me of the cost and even sent pictures of the parts in question. Then Kara called with a more detailed explanation of how the function of this part related to my poor A/C operation; the reason I brought the car in the first place. Admittedly, I was skeptical and had them stop there and they returned my car. Later I drove to the shop where the technician, Patrick, took the time to physically show me the damaged parts and explained how they worked and how it affected the a/c operation of my car. (how miserable a job the previous repairs had been made to conseal the problem) Patrick further explained he had already checked the Freon level, the compressor, and stated the system was actually blowing cold air in the shop. It was only as driving where the action of shutters in this assemble controlled the air flow as needed for proper operation of the a/c system. My confidence was restored in Shottenkirk Ford! Kara ordered the parts, hopefully Atlanta has them. Kara texted me at 9:45 the next morning the parts are in. I drove my car to the dealership immediately. They drove me back home and will pick me back up when repair is completed. You might be thinking a dearship is more expensive than an indepentant shop, but this dealership knows their product. They will check out your concern, estimate what it will cost to fix it, and when you drive your car away the problem will be gone! THAT IS WORTH A LOT! I highly recommend Shottenkirk Ford. They are a full service dealer offering Sales, Service, Parts, and a Body Shop. They employ dozens of good people who all have you, their customers, interests first of all as their main concern. They are trust worthly people! Larry Nimetz
A very easygoing experience. Jerry my service advisor has been taking care of my family for a while and never disappoints. Always delivering quality service for the customer.
I went here and I was helped by Jerry. He is so kind and helpful! He was very knowledgeable about my car and I felt comfortable talking with him about my car. I feel skeptical in other places, wondering if they are telling me the truth or not, but I know Jerry has my best interest at heart. He is amazing!
My experience at Shotttenkirk, Ford service Was great I waited about an hour and 15 minutes from my Truck to get a oil change, but I left satisfied knowing that they did a great job so thank you
Above and beyond to test an issue caused by my phone. very quick getting an appointment time to drop vehicle off for service. I will continue doing business at this dealership.
Took my f150 which I did not purchase from them in for service. I was treated as if I were a long standing customer, and felt valued. All questions were answered both before and after the service.
Go see Eve she’s the best! I was shopping from another state & Eve/this dealership was great. She kept me updated and in the loop on everything. I asked for more pictures since I wasn’t going to be able to come to the dealership & received pictures plus a video. She worked hard to help me with the vehicle I wanted and worked to get the deal done. Even helped with shipping the vehicle to me. Thanks Eve & Shottenkirk!
Our experience with Randy was BEYOND AMAZING. Went in for a used vehicle, it was clean and detailed and excellent condition. Randy was super easy to talk to. No pressure, had all the answers we needed. 10/10 would recommend.
Shottenkirk Ford has an excellent Service Department. Scott was professional and very knowledgeable. It was really great working with him. This is the only Ford Dealership I'll visit for all my vehicle needs.
Had service done on E450. Scott handled all the requirements quickly. Scheduled appt, handled check in and completed all necessary paperwork. Very happy with Scott in the service dept. problem was resolved and all is working correctly.
A very convenient service of Shottenkirk Ford is they will pick up your vehicle at your home and deliver it back after the service. So helpful if needed repairs will require more time to complete. My 2013 C-Max had previously been involved in a front end accident and the repairs made by an independent shop were shoddy, concealling a very damaged part called a radiator shutter modual and the motor that controls it! Shottenkirk texted me advising me of the cost and even sent pictures of the parts in question. Then Kara called with a more detailed explanation of how the function of this part related to my poor A/C operation; the reason I brought the car in the first place. Admittedly, I was skeptical and had them stop there and they returned my car. Later I drove to the shop where the technician, Patrick, took the time to physically show me the damaged parts and explained how they worked and how it affected the a/c operation of my car. (how miserable a job the previous repairs had been made to conseal the problem) Patrick further explained he had already checked the Freon level, the compressor, and stated the system was actually blowing cold air in the shop. It was only as driving where the action of shutters in this assemble controlled the air flow as needed for proper operation of the a/c system. My confidence was restored in Shottenkirk Ford! Kara ordered the parts, hopefully Atlanta has them. Kara texted me at 9:45 the next morning the parts are in. I drove my car to the dealership immediately. They drove me back home and will pick me back up when repair is completed. You might be thinking a dearship is more expensive than an indepentant shop, but this dealership knows their product. They will check out your concern, estimate what it will cost to fix it, and when you drive your car away the problem will be gone! THAT IS WORTH A LOT! I highly recommend Shottenkirk Ford. They are a full service dealer offering Sales, Service, Parts, and a Body Shop. They employ dozens of good people who all have you, their customers, interests first of all as their main concern. They are trust worthly people! Larry Nimetz
A very easygoing experience. Jerry my service advisor has been taking care of my family for a while and never disappoints. Always delivering quality service for the customer.
I went here and I was helped by Jerry. He is so kind and helpful! He was very knowledgeable about my car and I felt comfortable talking with him about my car. I feel skeptical in other places, wondering if they are telling me the truth or not, but I know Jerry has my best interest at heart. He is amazing!
My experience at Shotttenkirk, Ford service Was great I waited about an hour and 15 minutes from my Truck to get a oil change, but I left satisfied knowing that they did a great job so thank you
Above and beyond to test an issue caused by my phone. very quick getting an appointment time to drop vehicle off for service. I will continue doing business at this dealership.
Took my f150 which I did not purchase from them in for service. I was treated as if I were a long standing customer, and felt valued. All questions were answered both before and after the service.
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