Reviews

Add A Review
All Reviews 1,179 Google 1,179
We’ve worked with Jay Webb several times when purchasing vehicles, and every experience has been outstanding. This time we were selling, and Jay delivered the same level of excellence. CarMax and Carvana gave similar offers, but Jay surprised us with a generous deal well above what we expected. The process couldn’t have been easier—I held the pen while he moved the paper. The showroom was immaculate, and the staff was genuinely friendly. Jay consistently delivers a top‑tier experience, whether you’re buying or selling.
Posted on Google by Kevin Nishimura
My auto dealership for life! Amazing people, great vehicles, & unbeatable service.
Posted on Google by Jerra Leann
Thorough, professional, got everything done needed appreciate quality
Posted on Google by Douglas Beard
Scott DiSalvo is always friendly and genuinely appreciates our business at Shottenkirk. Whenever my wife or I bring our vehicles in for service, we always ask for Scott. Scott is always glad to see us, makes us feel like a priority, and goes above and beyond to make sure we are taken care of. We really appreciate his excellent customer service and the way he treats us every time we come in.
Posted on Google by Tim Ellenburg
Extremely professional and thorough.
Posted on Google by Eric Wallace
JP was awesome in helping me purchase my newest vehicle. He was patient, understanding, and actually made car buying into a fun experience. He was honest and would hands down recommend him for your next purchase!
Posted on Google by Lindsay Dillon
Nice job punching out two minor factory recall problems. I got an appointment quickly and easily. They took me home with a shuttle so I didn’t have to wait. Very friendly staff, especially Thomas , my service advisor. I will be back!
Posted on Google by Skip Gunther
EVERYONE i had interactions with was GREAT. They all went out of their way to make this experience a pleasure to do.
Posted on Google by Patrick Ray
Scheduled appointment for my F-150 for a recall. My service advisor, Thomas, very friendly and helpful. I typically don’t go to dealership for service, but since this was a recall, I’m glad I made the choice to go to Shottenkirk Ford.
Posted on Google by Steve Dunn
Great customer service Work was performed in a timely manner
Posted on Google by Kenneth Garner
Dropped my truck off early morning and then they provided chauffeur services. I was able to get my job done as well as have the recall completed.
Posted on Google by Matt Leiter
Had a great experience with their service department regarding some warranty repairs - provided a loaner vehicle and completed the repairs in one day. Excellent!! Everyone was friendly and very accommodating while I was there. They have my business as long as I’m in this area!
Posted on Google by Randy Harrison
Did a great job! Courteous... delivered our truck back to us. Kept us updated on all repairs.... we will be back!!
Posted on Google by E N
They met all of my needs and my salesman David made the experience very easy !!!
Posted on Google by Alexis Smith
Aiways ask for Jerry, extremely nice and through, seems to always have my concern at the forefront
Posted on Google by Larry Williamson
Thomas Yarri was a great help in the service department, I was in and out quickly .
Posted on Google by Brandon Conner
Shottenkirk came through once again. Thank you guys for the great service.
Posted on Google by Sean Perone
Always have a great experience. The team is well versed and look to help. Did oil change and tire repair, Glad it was done at Shottenkirk Ford.
Posted on Google by Bernard Foodie
Knowledgeable and friendly. My service advisor always does great. Very helpful and friendly. Rotated the 4 new tires I got 12 months ago and advised me of items I needed to address - perfect experience.
Posted on Google by Allen Jensen
The customer service was great but it took too long for oil change with an appointment. If it was a walk-in I could understand but not appointment.
Posted on Google by James Wafe
Jerry in the service department is really helpful. I would recommend Shottenkirk to anyone
Posted on Google by Kevin Metcalf
Knowledgeable employees helping every way possible
Posted on Google by David Anderson
John Culpepper was amazing! He went above and beyond to get me in a new Mustang! Likewise the entire team were great! Awesome experience
Posted on Google by Michael Dean
Great service department and Scott took care of me and kept me informed along the way.
Posted on Google by Rich Nazzaro
Great service as Always, they are very easy to work with, and they are loyal
Posted on Google by Steve Leffin
Very good service, very courteous.
Posted on Google by Tim Ingram
The service person (Jerry) was knowledgeable, concise and respectful of my time. The quote was consistent with the bill.
Posted on Google by Randy Barstow
As always Jerry in the service department took care of all my needs. He always does a great job and I never have to worry about my car. He pays attention to the details and that's what I like.
Posted on Google by Deborah
I was impressed with ease of purchase and team’s professionalism. Both Ben and Greg were fantastic
Posted on Google by Alex Fedovskiy
By far the easiest and quickest process of purchasing a vehicle. In the past, it seemed like getting a vehicle could take all day long. DW did an excellent job getting me into the vehicle that I wanted in a timely manner. Even though I live 3 hours away, Shottenkirk Ford will continue to have my business!
Posted on Google by Cody Smith
I would like to tell Randy at Shottenkirt a big thank you for helping me with my new expedition. It was worth the drive from Dawsonville to meet this team! Looking forward to be a regular visitor! I purchased my car in April. Took it to the service department July 29th and surprised to find out I had made the appointment at the wrong dealership! In which Thomas in the service department was awesome he worked with me and Again Randy can to my rescue and provided me with a car to come back to Dawsonville in! The team was the best! I had my car back the next day even with their full agenda I was able to pick my car up the next morning. I have never in all experiences with purchasing a vehicle and keeping it maintained had the positive Interaction that I have had with everyone at Shottenkirt Ford! They have truly stood by their word and I have never felt more confident in my decision! I will gladly share my experience about this wonderful team at this dealership! Thanks again for such an amazing crew! You guys rock!
Posted on Google by Debra Davidson
Very good
Posted on Google by william pahl
Ritchie was great and took awesome care of me and my Bronco!
Posted on Google by Gloria Robinson
Great visit very nice and prompt. Thank you!
Posted on Google by Joyce Espinosa
We had a wonderful buying experience with John Culpepper and his manager Ivan this past weekend at Shottenkirk Jasper. We had visited the weekend prior and weren't ready to make a decision yet. We not once felt pressured to buy. We went back the following weekend and test drove several more vehicles and found the perfect one. John was patient and knowledgeable. We would recommend heading over to see them, and we will definitely be back if we're ever in the market again.
Posted on Google by Erica Pickett
Can’t ask for a better experience. Brought my F150 Raptor in for service. I interacted with 3 employees while I was there and they could not have been nicer. Scott in service was great and I spoke with one salesman and one young sales lady who were extremely nice. Which I could remember their names. Keep up the good work. You definitely earned me as a customer for life, and I will be buying my next vehicle from you all.
Posted on Google by Robert Angrisani
Brian Hughes the service manager and Ron Hebert went all out with help on our software issue on our 2025 Maverick XLT. Very polite and concerned, very knowledgeable, and kept us updated on progress and over night stay. Take them to lunch or a raise. 😂 Many thank to all service tech also.
Posted on Google by Kenneth Phillips
As a woman, it’s important to know that the service department treats me fairly and transparently. These guys do. They answer my questions with complete honesty. I feel very well taken care of, the way my dad would. They have my vehicle ready on time and if there is a delay, they communicate upfront. For example, the part my car needed was on backorder. They let me know before we left and provided a loaner since it was going to take longer than expected. Y’all I drive 40 miles just to use this service department. I am sure there are others with quality service, but when you find the one you trust and feel comfortable in, you’ll make the drive.
Posted on Google by Amy W
The hard work and dedication to find me the right truck and staying late so I could drive it home is unmatched
Posted on Google by Deston Hunt
My experience there was extremely satisfying we had John Culpepper as our sales rep and he went above and beyond to highly please my wife and I in regards to buying our SUV highly recommend going there and asking for John Culpepper when you go. he will go above and beyond for you to get what you need done.
Posted on Google by Derek Pickett
Just bought a new Bronco at Shottenkirk. Mori our sales guy was great and worked hard to make the deal happen. He was professional and realistic in what he could do. The sales manager, Ivan, was also great at supporting his salesman in getting the deal done.
Posted on Google by Randi Langley
Honest. Fair pricing for a dealership. They do great work and my service Rep Scott is awesome. I’ve got a 2012 F-250 and these folks keep me trucking… When she goes one day, I’ll come back here and buy a new one off the lot.
Posted on Google by Erin Fletcher
Scott Disalvo is an excellent service guy! Shottenkirk takes care of me!
Posted on Google by Ross Ciongoli
Always good service and respectful.
Posted on Google by David Ray
Handled my maintenance needs efficiently and effectively.
Posted on Google by John Summers
Great customer service. These guys rock.
Posted on Google by Scott Blalock
I had an outstanding experience purchasing my vehicle thanks to DW and Gary. From the moment I walked into the dealership, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than trying to make a quick sale. They took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. There was never any pressure, and they went above and beyond to make the entire buying experience smooth, transparent, and stress-free. If you're looking for someone who is honest, patient, and truly cares about their customers, I highly recommend asking for DW and working with Gary in Finance. I couldn't be happier with my purchase and will definitely recommend them to my family and friends. Thank you for making what is often a stressful experience an enjoyable one!
Posted on Google by Oscar Ruiz
Great service! Even saved me some money by running some things through warranty. Will use them again for sure
Posted on Google by Sean Hawkes
My experience was quick, stress-free and fair. Not often you find this level of service and quality. Great salesmen and the manager was very nice and fair. We were in and out very quickly.
Posted on Google by Andy Milton (Andy M 17)
Very professional, knowledgeable, and dedicated to making sure you get a vehicle you love
Posted on Google by jennifer ray
Did a great job
Posted on Google by Fred Dunaway
Best new car buying experience I’ve ever had. I called the dealership on a Friday and Saturday morning everything was done and finalized in less than two hours. DW in sales was absolutely terrific. Professional, responded quickly, friendly and easygoing, and he went to every length to ensure a great and smooth experience. He even had the car cleaned up and ready to go before I arrived at the dealership. If you’re in the market for a new vehicle, I would highly recommend this dealership and make sure to ask for DW.
Posted on Google by Jason Akers
Shottenkirk is a really good place to purchase a car or truck they treat you with respect and do anything they can to get you in the car you want so I give the a 10 thanks rich for all you did I'm very happy
Posted on Google by daniel williams
Rich was awesome to work with! I drove 8 hours round trip to buy my Expedition, and he made the whole process so easy. He was honest, answered all my questions, and had everything ready when I got there. I never felt pressured, and everything went smoothly. Being young and buying a car can be intimidating because you don’t always feel like you’re taken seriously. Rich treated me with respect from the very beginning and never made me feel like I wasn’t worth his time. If you’re looking for someone who genuinely cares about his customers and wants to make the car-buying process as easy as possible, I highly recommend asking for Rich.
Posted on Google by Lexi
John and Ivan were super helpful. They made the process very easy. They listened carefully to our needs and made sure our truck needs were met and within our budget.
Posted on Google by AMBERLEE WARREN
Had my oil changed over the weekend at Shottenkirk, Richard and Brian made sure I was informed and take care of..they are some great folks up there at Shottenkirk Ford in Jasper Ga.
Posted on Google by Nancy Anderson
Ben Hall was very helpful when we purchased our truck!
Posted on Google by Ashley Mays
Bernard and Rick were amazing to work with. I love this car. I’m very impatient and this was a breeze.
Posted on Google by Andrew Johnson
Great service Jerry was a big help!
Posted on Google by Avery Davis
Serviced vehicle quickly.
Posted on Google by Ken Skinner
Great jod
Posted on Google by Kerry Hughes
Helpful and friendly staff
Posted on Google by Steve Carlstrom
Left the car overnight Communication was excellent able to make an appointment the day I dropped off the truck Service performed on the truck was satisfactory It took most of the next day to finish a SW update and tire rotation Deemed a bit long price is reasonable but they charge you 3% for using a credit card!!
Posted on Google by Norman Daigle
Was able to get my car fixed. Great customer service
Posted on Google by Cathy Gray (Katt)
I had a great experience here in the service department. Jerry has been my service advisor twice and he's honest and trustworthy. he helped me get new tires at a great price!
Posted on Google by madison foster
Great friendly, professional customer service. Repair was done quickly and at a reasonable price. Highly recommend this dealership.
Posted on Google by Mark Wayne
Good service
Posted on Google by Eli Butt15
I had a great experience working with Ben Hall at Ford of Jasper. He was knowledgeable, professional, and easy to work with throughout the entire process. I mentioned upfront that I don’t like spending hours at a dealership or being pressured into discussing a bunch of unnecessary add-ons, and he respected that completely. Ben expedited the process, kept everything straightforward, and made the experience efficient without sacrificing great customer service. It was refreshing to work with someone who listened to what we wanted and valued our time. If you’re looking for a hassle-free car buying experience, I highly recommend asking for Ben Hall.
Posted on Google by dwonn goodwin
Honest, transparent communication. Low pressure salesman which made it a more enjoyable purchasing experience.
Posted on Google by Holly Liles
I had a great experience at Shottenkirk in Jasper, GA! I love the new Broncos and th salesman, Mori answered all of my questions. He went above and beyond my expectations. No pressure, he made the transaction smooth as possible. Ivan the manager was on point and knew exactly how to handle the deal. The finance department was exceptional as well! I would definitely trust this dealership for any future purchases!
Posted on Google by Edie Marie Fry
John C. and Ivan were wonderful to work with! Found a robins egg blue Bronco for me! Thank you guys!! Five Stars!!
Posted on Google by Emma Corley
We had a great experience working with John C. and Ivan
Posted on Google by Ryan Corley
Involved in an accident receiving trouble getting approval from Statefarm, They got me in scheduled the diagnosis gave me a loaner in the meantime. Great people to work with thanks, Steve!
Posted on Google by Nolan Peterson
Great customer service. I had an appointment. They took me in early and got me out early. I had enough FordPass points that I did not have to pay anything out of pocket. I am very happy with my service today.
Posted on Google by Shelia Garrison
Pleasant experience with service dept. Rick was my service rep. He was very personable. Communicative. Real pleasure to work with. I recommend asking for Rick.
Posted on Google by Ryan Rayborn
My truck was picked up for service and anything deemed necessary. All my information was in computer and had points. Everything taken care of in a timely manner. Received text and called when ready to deliver truck back to me. Very professional and friendly technicians.
Posted on Google by Pamela Smith
I recently had my vehicle’s cooling system flushed here, and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patiently answered all of my questions with professionalism, treating me with genuine care and respect throughout the entire process. Special thanks also to John, the mechanic who performed the cooling system flush on my car. He was extremely thorough, attentive, and did an excellent job. I could tell he really took pride in his work, and the quality shows. Their approach feels truly personalized — you can tell they genuinely care about their customers. I’m so grateful to my neighbor for recommending this place; it’s definitely a hidden gem. Thank you, Scott, Kara, and John, for your exceptional work and warm attitude. You’ve absolutely gained a loyal customer! Update to my previous review: ⭐⭐⭐⭐⭐ Richie provided outstanding customer service from start to finish. He was very patient, kind, professional, and took the time to answer all of my questions without ever making me feel rushed. I really appreciated his honesty and courteous attitude. He made the entire service experience smooth and stress-free. And I have to mention that my Labrador, Peppa, had a wonderful experience too! She received lots of attention, plenty of compliments, and so many pets that I’m pretty sure she now believes she works at the dealership. 😊🐶 Thank you, Richie, for taking such good care of my Ford Fusion Hybrid. I truly appreciate your help and would be happy to return to Shottenkirk Ford Jasper for future service. Highly recommended!
Posted on Google by Irina Gvozdenko
Service is always a pleasure here. Jerry Adams is an outstanding service advisor and Brian (the Service Manager) does an AMAZING job ensuring customers are helped, happy, and receiving the best service. It is a pleasure to have my vehicles (four of them) serviced there.
Posted on Google by Hank Dunlap
Cannot speak to the sales at Shottenkirk, but have been using the maintenance facilities for nearly ten years. They have always provided reliable maintenance and on few occasions needed, excellent repairs. Jerry is the service manager we have been dealing with for the majority of that time. He has been outstanding in all areas and on the two occasions when I needed them to make my truck a priority, they have come through. Feel comfortable recommending the Shottenkirk service and parts to others. Just do not expect to have speed of fly by night oil change places, on the plus side, you will still have all the parts attached under to vehicle, unlike the few times I made mistake of using such places. Long review, but it is July 4th when this was written, so relax and enjoy!
Posted on Google by Krunch
Great service!
Posted on Google by David wilson Wilson
My wife and I went to Shottenkirk Jasper Ford together to buy a truck. We had a great experience. They had many trucks to choose from and Ben our salesman was very knowledgeable and professional. I really liked that guy. We had a lot in common and he steered me to a good truck that suited my needs. He’s a tough negotiator but we settled on a good price for him and us. The F&I manager was Patrick and he was also very nice and was good at his trade. He explained our option very well and hit us in and out very quickly. Great low pressure experience. Thank you Clark Gimbert.
Posted on Google by Clark Gimbert
Keith and Eddie made the buying experience great! No high pressure sales, spoke to us like friends and helped us find the right Bronco for us. Eddie also helped us with the aftermarket accessories we wanted to add! Sang made the finance piece just as easy as selecting the Bronco we wanted. No doubt I will return to purchase my next ford from Shottenkirk!
Posted on Google by Eric Schweitzer
See comments already provided in this survey
Posted on Google by Bill Gaines
I can’t say enough good about Shottenkirk Ford of Jasper Ga. I bought my explorer back in 2021. The buying experience was by far a breeze! I have come back for service on my 2021 explorer and the staff in the service department went above and beyond to make me feel welcome and well informed on my Explorer’s regular maintenance. Joseph Disalvo is by far the nicest service tech and made my visit seamless and stress free. I was informed of all services needed and pictures were even sent to my phone. I was able to see what the technician was seeing in real time! Great Job Shottenkirk! Thank you.
Posted on Google by Marcy Rogers
Fast and easy buying experience. Mori was great to deal with and easy to talk to. Gary the Finance Manager was great as well. Would definitely go back.
Posted on Google by Ron Davis
Everything was wonderful from start to finish. JP helped me so much and the managers and finance guys made buying my dream car easy. JP is the best salesman that I have worked with in years. Thank you for making this purchase so enjoyable. I will definitely be back and recommend you to everyone I know!
Posted on Google by Blair Helvey
Great service experience. My service advisor Jerry was excellent. I was updated on my service progress several times during my stay. When it was discovered that Ford had an outstanding recall item on my truck, Jerry expedited getting the recall completed which saved me a return trip. I will be using Shottenkirk Ford Jasper for all my vehicles going forward.
Posted on Google by Terry Wright
Steph, Ivan, and the fellow in finance that completed our paperwork with us, were all extremely courteous, helpful, and professional. They got me a deal I didn't know think was possible. Highly satisfied!!
Posted on Google by Jessica Allen
My wife and I bought a used car here a few weeks ago. There were a few minor issues we noticed. The service department took care of everything quickly and provided updates frequently. I recently had poor experiences at Grand Hyundai of Canton and Chevrolet of Canton. It’s nice to see a dealership who prioritizes customer service. Highly recommend
Posted on Google by Nick Klein
We had a GREAT experience at Shottenkirk Ford in Jasper! Would highly recommend to anyone looking for new or preowned vehicles. Be sure to ask for Landon - he’ll treat you right! The whole experience was easy and enjoyable! We’ll be back - but not for a while because we are so happy with our purchase!
Posted on Google by Jamey Rickard
Drove up there for an oil change and to have a recall taken care of! Everyone was very friendly and service was completed in a timely manner! The general manager was even walking around and checking in on customers. Great experience!
Posted on Google by Sara Hersch
The service tech was very professional and friendly. He updated me on progress
Posted on Google by Sherri Rees
Running a business means time is money, and the team at Shottenkirk Ford Jasper completely understands that. We traded our 1 year old new work truck purchased from them in June 2025 in for a new one Thursday, and the transaction was completely transparent and efficient. John Culpepper our Sales Professional, Ivan Clarke the Sales Manager, Sang Kim the Finance Director and Steve the General Manager made upgrading our fleet painless. Highly recommend them to any local business owner! - Steven and Kay Eidson - LVU GUY, LLC
Posted on Google by Kay Eidson (Kay)
Had an issue with my truck. It was diagnosed quickly, parts ordered and repairs completed all while I was on vacation! The service department was top notch! Can’t ask for better service than I got at Shottenkirk Ford in Jasper!
Posted on Google by Steve Hedden
Mori went above and beyond to help me find my truck! He was patient and didn’t make me feel rushed or pressured. Highly recommend buying from him. Steve and Ivan were also very nice and welcoming. Great people to work with!
Posted on Google by Heather Fryar
Took my f150 in for my 2nd cam phaser replacement at 110k miles. Shottenkirk Ford did a great job fixing it. I immediately drove it to Florida 600 miles with no issues. Great job Shottenkirk Ford.
Posted on Google by Tracy Blaskie
We always have a great experience with Sales and Finance. Thanknyiu John and Ivan for working fast and getting it done. This makes what, 6 vehicles from Shottenkirk Jasper. Awesome folks, Thank you.
Posted on Google by Steven Eidson
Service personnel seem honorable and trustworthy. They provide much faith that their Technicians/mechanicsare competent. They provided a detailed quote. Jerry was particularly good to work with.
Posted on Google by David Vogel
I came in and bought a 2025 Ford Bronco from Keith .From start to end he provided me with the most excellent customer service he went above and beyond and was very honest and because of that I feel like I made the perfect decision. Greg was phenomenal making sure I understood everything and answered fully to all the questions I had. Highly recommend Jasper Ford Shottenkirk.
Posted on Google by Kristin Cantrell
Thomas was very helpful by keeping informed and what services I needed. He is always very professional and knowledgeable. I specifically ask for Thomas each time because he knows my vehicle and I trust his judgment.
Posted on Google by Tommy Carnes
We’ve worked with Jay Webb several times when purchasing vehicles, and every experience has been outstanding. This time we were selling, and Jay delivered the same level of excellence. CarMax and Carvana gave similar offers, but Jay surprised us with a generous deal well above what we expected. The process couldn’t have been easier—I held the pen while he moved the paper. The showroom was immaculate, and the staff was genuinely friendly. Jay consistently delivers a top‑tier experience, whether you’re buying or selling.
Posted on Google by Kevin Nishimura
My auto dealership for life! Amazing people, great vehicles, & unbeatable service.
Posted on Google by Jerra Leann
Thorough, professional, got everything done needed appreciate quality
Posted on Google by Douglas Beard
Scott DiSalvo is always friendly and genuinely appreciates our business at Shottenkirk. Whenever my wife or I bring our vehicles in for service, we always ask for Scott. Scott is always glad to see us, makes us feel like a priority, and goes above and beyond to make sure we are taken care of. We really appreciate his excellent customer service and the way he treats us every time we come in.
Posted on Google by Tim Ellenburg
Extremely professional and thorough.
Posted on Google by Eric Wallace
JP was awesome in helping me purchase my newest vehicle. He was patient, understanding, and actually made car buying into a fun experience. He was honest and would hands down recommend him for your next purchase!
Posted on Google by Lindsay Dillon
Nice job punching out two minor factory recall problems. I got an appointment quickly and easily. They took me home with a shuttle so I didn’t have to wait. Very friendly staff, especially Thomas , my service advisor. I will be back!
Posted on Google by Skip Gunther
EVERYONE i had interactions with was GREAT. They all went out of their way to make this experience a pleasure to do.
Posted on Google by Patrick Ray
Scheduled appointment for my F-150 for a recall. My service advisor, Thomas, very friendly and helpful. I typically don’t go to dealership for service, but since this was a recall, I’m glad I made the choice to go to Shottenkirk Ford.
Posted on Google by Steve Dunn
Great customer service Work was performed in a timely manner
Posted on Google by Kenneth Garner
Dropped my truck off early morning and then they provided chauffeur services. I was able to get my job done as well as have the recall completed.
Posted on Google by Matt Leiter
Had a great experience with their service department regarding some warranty repairs - provided a loaner vehicle and completed the repairs in one day. Excellent!! Everyone was friendly and very accommodating while I was there. They have my business as long as I’m in this area!
Posted on Google by Randy Harrison
Did a great job! Courteous... delivered our truck back to us. Kept us updated on all repairs.... we will be back!!
Posted on Google by E N
They met all of my needs and my salesman David made the experience very easy !!!
Posted on Google by Alexis Smith
Aiways ask for Jerry, extremely nice and through, seems to always have my concern at the forefront
Posted on Google by Larry Williamson
Thomas Yarri was a great help in the service department, I was in and out quickly .
Posted on Google by Brandon Conner
Shottenkirk came through once again. Thank you guys for the great service.
Posted on Google by Sean Perone
Always have a great experience. The team is well versed and look to help. Did oil change and tire repair, Glad it was done at Shottenkirk Ford.
Posted on Google by Bernard Foodie
Knowledgeable and friendly. My service advisor always does great. Very helpful and friendly. Rotated the 4 new tires I got 12 months ago and advised me of items I needed to address - perfect experience.
Posted on Google by Allen Jensen
The customer service was great but it took too long for oil change with an appointment. If it was a walk-in I could understand but not appointment.
Posted on Google by James Wafe
Jerry in the service department is really helpful. I would recommend Shottenkirk to anyone
Posted on Google by Kevin Metcalf
Knowledgeable employees helping every way possible
Posted on Google by David Anderson
John Culpepper was amazing! He went above and beyond to get me in a new Mustang! Likewise the entire team were great! Awesome experience
Posted on Google by Michael Dean
Great service department and Scott took care of me and kept me informed along the way.
Posted on Google by Rich Nazzaro
Great service as Always, they are very easy to work with, and they are loyal
Posted on Google by Steve Leffin
Very good service, very courteous.
Posted on Google by Tim Ingram
The service person (Jerry) was knowledgeable, concise and respectful of my time. The quote was consistent with the bill.
Posted on Google by Randy Barstow
As always Jerry in the service department took care of all my needs. He always does a great job and I never have to worry about my car. He pays attention to the details and that's what I like.
Posted on Google by Deborah
I was impressed with ease of purchase and team’s professionalism. Both Ben and Greg were fantastic
Posted on Google by Alex Fedovskiy
By far the easiest and quickest process of purchasing a vehicle. In the past, it seemed like getting a vehicle could take all day long. DW did an excellent job getting me into the vehicle that I wanted in a timely manner. Even though I live 3 hours away, Shottenkirk Ford will continue to have my business!
Posted on Google by Cody Smith
I would like to tell Randy at Shottenkirt a big thank you for helping me with my new expedition. It was worth the drive from Dawsonville to meet this team! Looking forward to be a regular visitor! I purchased my car in April. Took it to the service department July 29th and surprised to find out I had made the appointment at the wrong dealership! In which Thomas in the service department was awesome he worked with me and Again Randy can to my rescue and provided me with a car to come back to Dawsonville in! The team was the best! I had my car back the next day even with their full agenda I was able to pick my car up the next morning. I have never in all experiences with purchasing a vehicle and keeping it maintained had the positive Interaction that I have had with everyone at Shottenkirt Ford! They have truly stood by their word and I have never felt more confident in my decision! I will gladly share my experience about this wonderful team at this dealership! Thanks again for such an amazing crew! You guys rock!
Posted on Google by Debra Davidson
Very good
Posted on Google by william pahl
Ritchie was great and took awesome care of me and my Bronco!
Posted on Google by Gloria Robinson
Great visit very nice and prompt. Thank you!
Posted on Google by Joyce Espinosa
We had a wonderful buying experience with John Culpepper and his manager Ivan this past weekend at Shottenkirk Jasper. We had visited the weekend prior and weren't ready to make a decision yet. We not once felt pressured to buy. We went back the following weekend and test drove several more vehicles and found the perfect one. John was patient and knowledgeable. We would recommend heading over to see them, and we will definitely be back if we're ever in the market again.
Posted on Google by Erica Pickett
Can’t ask for a better experience. Brought my F150 Raptor in for service. I interacted with 3 employees while I was there and they could not have been nicer. Scott in service was great and I spoke with one salesman and one young sales lady who were extremely nice. Which I could remember their names. Keep up the good work. You definitely earned me as a customer for life, and I will be buying my next vehicle from you all.
Posted on Google by Robert Angrisani
Brian Hughes the service manager and Ron Hebert went all out with help on our software issue on our 2025 Maverick XLT. Very polite and concerned, very knowledgeable, and kept us updated on progress and over night stay. Take them to lunch or a raise. 😂 Many thank to all service tech also.
Posted on Google by Kenneth Phillips
As a woman, it’s important to know that the service department treats me fairly and transparently. These guys do. They answer my questions with complete honesty. I feel very well taken care of, the way my dad would. They have my vehicle ready on time and if there is a delay, they communicate upfront. For example, the part my car needed was on backorder. They let me know before we left and provided a loaner since it was going to take longer than expected. Y’all I drive 40 miles just to use this service department. I am sure there are others with quality service, but when you find the one you trust and feel comfortable in, you’ll make the drive.
Posted on Google by Amy W
The hard work and dedication to find me the right truck and staying late so I could drive it home is unmatched
Posted on Google by Deston Hunt
My experience there was extremely satisfying we had John Culpepper as our sales rep and he went above and beyond to highly please my wife and I in regards to buying our SUV highly recommend going there and asking for John Culpepper when you go. he will go above and beyond for you to get what you need done.
Posted on Google by Derek Pickett
Just bought a new Bronco at Shottenkirk. Mori our sales guy was great and worked hard to make the deal happen. He was professional and realistic in what he could do. The sales manager, Ivan, was also great at supporting his salesman in getting the deal done.
Posted on Google by Randi Langley
Honest. Fair pricing for a dealership. They do great work and my service Rep Scott is awesome. I’ve got a 2012 F-250 and these folks keep me trucking… When she goes one day, I’ll come back here and buy a new one off the lot.
Posted on Google by Erin Fletcher
Scott Disalvo is an excellent service guy! Shottenkirk takes care of me!
Posted on Google by Ross Ciongoli
Always good service and respectful.
Posted on Google by David Ray
Handled my maintenance needs efficiently and effectively.
Posted on Google by John Summers
Great customer service. These guys rock.
Posted on Google by Scott Blalock
I had an outstanding experience purchasing my vehicle thanks to DW and Gary. From the moment I walked into the dealership, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than trying to make a quick sale. They took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. There was never any pressure, and they went above and beyond to make the entire buying experience smooth, transparent, and stress-free. If you're looking for someone who is honest, patient, and truly cares about their customers, I highly recommend asking for DW and working with Gary in Finance. I couldn't be happier with my purchase and will definitely recommend them to my family and friends. Thank you for making what is often a stressful experience an enjoyable one!
Posted on Google by Oscar Ruiz
Great service! Even saved me some money by running some things through warranty. Will use them again for sure
Posted on Google by Sean Hawkes
My experience was quick, stress-free and fair. Not often you find this level of service and quality. Great salesmen and the manager was very nice and fair. We were in and out very quickly.
Posted on Google by Andy Milton (Andy M 17)
Very professional, knowledgeable, and dedicated to making sure you get a vehicle you love
Posted on Google by jennifer ray
Did a great job
Posted on Google by Fred Dunaway
Best new car buying experience I’ve ever had. I called the dealership on a Friday and Saturday morning everything was done and finalized in less than two hours. DW in sales was absolutely terrific. Professional, responded quickly, friendly and easygoing, and he went to every length to ensure a great and smooth experience. He even had the car cleaned up and ready to go before I arrived at the dealership. If you’re in the market for a new vehicle, I would highly recommend this dealership and make sure to ask for DW.
Posted on Google by Jason Akers
Shottenkirk is a really good place to purchase a car or truck they treat you with respect and do anything they can to get you in the car you want so I give the a 10 thanks rich for all you did I'm very happy
Posted on Google by daniel williams
Rich was awesome to work with! I drove 8 hours round trip to buy my Expedition, and he made the whole process so easy. He was honest, answered all my questions, and had everything ready when I got there. I never felt pressured, and everything went smoothly. Being young and buying a car can be intimidating because you don’t always feel like you’re taken seriously. Rich treated me with respect from the very beginning and never made me feel like I wasn’t worth his time. If you’re looking for someone who genuinely cares about his customers and wants to make the car-buying process as easy as possible, I highly recommend asking for Rich.
Posted on Google by Lexi
John and Ivan were super helpful. They made the process very easy. They listened carefully to our needs and made sure our truck needs were met and within our budget.
Posted on Google by AMBERLEE WARREN
Had my oil changed over the weekend at Shottenkirk, Richard and Brian made sure I was informed and take care of..they are some great folks up there at Shottenkirk Ford in Jasper Ga.
Posted on Google by Nancy Anderson
Ben Hall was very helpful when we purchased our truck!
Posted on Google by Ashley Mays
Bernard and Rick were amazing to work with. I love this car. I’m very impatient and this was a breeze.
Posted on Google by Andrew Johnson
Great service Jerry was a big help!
Posted on Google by Avery Davis
Serviced vehicle quickly.
Posted on Google by Ken Skinner
Great jod
Posted on Google by Kerry Hughes
Helpful and friendly staff
Posted on Google by Steve Carlstrom
Left the car overnight Communication was excellent able to make an appointment the day I dropped off the truck Service performed on the truck was satisfactory It took most of the next day to finish a SW update and tire rotation Deemed a bit long price is reasonable but they charge you 3% for using a credit card!!
Posted on Google by Norman Daigle
Was able to get my car fixed. Great customer service
Posted on Google by Cathy Gray (Katt)
I had a great experience here in the service department. Jerry has been my service advisor twice and he's honest and trustworthy. he helped me get new tires at a great price!
Posted on Google by madison foster
Great friendly, professional customer service. Repair was done quickly and at a reasonable price. Highly recommend this dealership.
Posted on Google by Mark Wayne
Good service
Posted on Google by Eli Butt15
I had a great experience working with Ben Hall at Ford of Jasper. He was knowledgeable, professional, and easy to work with throughout the entire process. I mentioned upfront that I don’t like spending hours at a dealership or being pressured into discussing a bunch of unnecessary add-ons, and he respected that completely. Ben expedited the process, kept everything straightforward, and made the experience efficient without sacrificing great customer service. It was refreshing to work with someone who listened to what we wanted and valued our time. If you’re looking for a hassle-free car buying experience, I highly recommend asking for Ben Hall.
Posted on Google by dwonn goodwin
Honest, transparent communication. Low pressure salesman which made it a more enjoyable purchasing experience.
Posted on Google by Holly Liles
I had a great experience at Shottenkirk in Jasper, GA! I love the new Broncos and th salesman, Mori answered all of my questions. He went above and beyond my expectations. No pressure, he made the transaction smooth as possible. Ivan the manager was on point and knew exactly how to handle the deal. The finance department was exceptional as well! I would definitely trust this dealership for any future purchases!
Posted on Google by Edie Marie Fry
John C. and Ivan were wonderful to work with! Found a robins egg blue Bronco for me! Thank you guys!! Five Stars!!
Posted on Google by Emma Corley
We had a great experience working with John C. and Ivan
Posted on Google by Ryan Corley
Involved in an accident receiving trouble getting approval from Statefarm, They got me in scheduled the diagnosis gave me a loaner in the meantime. Great people to work with thanks, Steve!
Posted on Google by Nolan Peterson
Great customer service. I had an appointment. They took me in early and got me out early. I had enough FordPass points that I did not have to pay anything out of pocket. I am very happy with my service today.
Posted on Google by Shelia Garrison
Pleasant experience with service dept. Rick was my service rep. He was very personable. Communicative. Real pleasure to work with. I recommend asking for Rick.
Posted on Google by Ryan Rayborn
My truck was picked up for service and anything deemed necessary. All my information was in computer and had points. Everything taken care of in a timely manner. Received text and called when ready to deliver truck back to me. Very professional and friendly technicians.
Posted on Google by Pamela Smith
I recently had my vehicle’s cooling system flushed here, and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patiently answered all of my questions with professionalism, treating me with genuine care and respect throughout the entire process. Special thanks also to John, the mechanic who performed the cooling system flush on my car. He was extremely thorough, attentive, and did an excellent job. I could tell he really took pride in his work, and the quality shows. Their approach feels truly personalized — you can tell they genuinely care about their customers. I’m so grateful to my neighbor for recommending this place; it’s definitely a hidden gem. Thank you, Scott, Kara, and John, for your exceptional work and warm attitude. You’ve absolutely gained a loyal customer! Update to my previous review: ⭐⭐⭐⭐⭐ Richie provided outstanding customer service from start to finish. He was very patient, kind, professional, and took the time to answer all of my questions without ever making me feel rushed. I really appreciated his honesty and courteous attitude. He made the entire service experience smooth and stress-free. And I have to mention that my Labrador, Peppa, had a wonderful experience too! She received lots of attention, plenty of compliments, and so many pets that I’m pretty sure she now believes she works at the dealership. 😊🐶 Thank you, Richie, for taking such good care of my Ford Fusion Hybrid. I truly appreciate your help and would be happy to return to Shottenkirk Ford Jasper for future service. Highly recommended!
Posted on Google by Irina Gvozdenko
Service is always a pleasure here. Jerry Adams is an outstanding service advisor and Brian (the Service Manager) does an AMAZING job ensuring customers are helped, happy, and receiving the best service. It is a pleasure to have my vehicles (four of them) serviced there.
Posted on Google by Hank Dunlap
Cannot speak to the sales at Shottenkirk, but have been using the maintenance facilities for nearly ten years. They have always provided reliable maintenance and on few occasions needed, excellent repairs. Jerry is the service manager we have been dealing with for the majority of that time. He has been outstanding in all areas and on the two occasions when I needed them to make my truck a priority, they have come through. Feel comfortable recommending the Shottenkirk service and parts to others. Just do not expect to have speed of fly by night oil change places, on the plus side, you will still have all the parts attached under to vehicle, unlike the few times I made mistake of using such places. Long review, but it is July 4th when this was written, so relax and enjoy!
Posted on Google by Krunch
Great service!
Posted on Google by David wilson Wilson
My wife and I went to Shottenkirk Jasper Ford together to buy a truck. We had a great experience. They had many trucks to choose from and Ben our salesman was very knowledgeable and professional. I really liked that guy. We had a lot in common and he steered me to a good truck that suited my needs. He’s a tough negotiator but we settled on a good price for him and us. The F&I manager was Patrick and he was also very nice and was good at his trade. He explained our option very well and hit us in and out very quickly. Great low pressure experience. Thank you Clark Gimbert.
Posted on Google by Clark Gimbert
Keith and Eddie made the buying experience great! No high pressure sales, spoke to us like friends and helped us find the right Bronco for us. Eddie also helped us with the aftermarket accessories we wanted to add! Sang made the finance piece just as easy as selecting the Bronco we wanted. No doubt I will return to purchase my next ford from Shottenkirk!
Posted on Google by Eric Schweitzer
See comments already provided in this survey
Posted on Google by Bill Gaines
I can’t say enough good about Shottenkirk Ford of Jasper Ga. I bought my explorer back in 2021. The buying experience was by far a breeze! I have come back for service on my 2021 explorer and the staff in the service department went above and beyond to make me feel welcome and well informed on my Explorer’s regular maintenance. Joseph Disalvo is by far the nicest service tech and made my visit seamless and stress free. I was informed of all services needed and pictures were even sent to my phone. I was able to see what the technician was seeing in real time! Great Job Shottenkirk! Thank you.
Posted on Google by Marcy Rogers
Fast and easy buying experience. Mori was great to deal with and easy to talk to. Gary the Finance Manager was great as well. Would definitely go back.
Posted on Google by Ron Davis
Everything was wonderful from start to finish. JP helped me so much and the managers and finance guys made buying my dream car easy. JP is the best salesman that I have worked with in years. Thank you for making this purchase so enjoyable. I will definitely be back and recommend you to everyone I know!
Posted on Google by Blair Helvey
Great service experience. My service advisor Jerry was excellent. I was updated on my service progress several times during my stay. When it was discovered that Ford had an outstanding recall item on my truck, Jerry expedited getting the recall completed which saved me a return trip. I will be using Shottenkirk Ford Jasper for all my vehicles going forward.
Posted on Google by Terry Wright
Steph, Ivan, and the fellow in finance that completed our paperwork with us, were all extremely courteous, helpful, and professional. They got me a deal I didn't know think was possible. Highly satisfied!!
Posted on Google by Jessica Allen
My wife and I bought a used car here a few weeks ago. There were a few minor issues we noticed. The service department took care of everything quickly and provided updates frequently. I recently had poor experiences at Grand Hyundai of Canton and Chevrolet of Canton. It’s nice to see a dealership who prioritizes customer service. Highly recommend
Posted on Google by Nick Klein
We had a GREAT experience at Shottenkirk Ford in Jasper! Would highly recommend to anyone looking for new or preowned vehicles. Be sure to ask for Landon - he’ll treat you right! The whole experience was easy and enjoyable! We’ll be back - but not for a while because we are so happy with our purchase!
Posted on Google by Jamey Rickard
Drove up there for an oil change and to have a recall taken care of! Everyone was very friendly and service was completed in a timely manner! The general manager was even walking around and checking in on customers. Great experience!
Posted on Google by Sara Hersch
The service tech was very professional and friendly. He updated me on progress
Posted on Google by Sherri Rees
Running a business means time is money, and the team at Shottenkirk Ford Jasper completely understands that. We traded our 1 year old new work truck purchased from them in June 2025 in for a new one Thursday, and the transaction was completely transparent and efficient. John Culpepper our Sales Professional, Ivan Clarke the Sales Manager, Sang Kim the Finance Director and Steve the General Manager made upgrading our fleet painless. Highly recommend them to any local business owner! - Steven and Kay Eidson - LVU GUY, LLC
Posted on Google by Kay Eidson (Kay)
Had an issue with my truck. It was diagnosed quickly, parts ordered and repairs completed all while I was on vacation! The service department was top notch! Can’t ask for better service than I got at Shottenkirk Ford in Jasper!
Posted on Google by Steve Hedden
Mori went above and beyond to help me find my truck! He was patient and didn’t make me feel rushed or pressured. Highly recommend buying from him. Steve and Ivan were also very nice and welcoming. Great people to work with!
Posted on Google by Heather Fryar
Took my f150 in for my 2nd cam phaser replacement at 110k miles. Shottenkirk Ford did a great job fixing it. I immediately drove it to Florida 600 miles with no issues. Great job Shottenkirk Ford.
Posted on Google by Tracy Blaskie
We always have a great experience with Sales and Finance. Thanknyiu John and Ivan for working fast and getting it done. This makes what, 6 vehicles from Shottenkirk Jasper. Awesome folks, Thank you.
Posted on Google by Steven Eidson
Service personnel seem honorable and trustworthy. They provide much faith that their Technicians/mechanicsare competent. They provided a detailed quote. Jerry was particularly good to work with.
Posted on Google by David Vogel
I came in and bought a 2025 Ford Bronco from Keith .From start to end he provided me with the most excellent customer service he went above and beyond and was very honest and because of that I feel like I made the perfect decision. Greg was phenomenal making sure I understood everything and answered fully to all the questions I had. Highly recommend Jasper Ford Shottenkirk.
Posted on Google by Kristin Cantrell
Thomas was very helpful by keeping informed and what services I needed. He is always very professional and knowledgeable. I specifically ask for Thomas each time because he knows my vehicle and I trust his judgment.
Posted on Google by Tommy Carnes
© 2026 Shottenkirk Ford Jasper
Share Search Results

Spanish speaking sales and managers on site